The player from Australia has requested a withdrawal one month prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

The player from Saxony has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy.”

The player from Portugal has been experiencing technical difficulties when making deposits with a preferred payment method. The player later confirmed that the deposit was credited successfully, therefore we marked this complaint as resolved.

The player from Italy has deposited funds into casino account just to find out that slots are not available. Now she’s experiencing difficulties requesting a refund. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

The player from Newfoundland and Labrador has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy.”

The player from Germany requested a withdrawal of her bonus winnings. The casino informed her, that only part of the winnings will be paid out. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.

The player from Germany requested a withdrawal of his bonus winnings. The casino informed him that only part of the winnings will be paid out. It was found that the amount of the winnings was limited by a rule in the bonus terms and conditions. The player accepted this but then had their account blocked without explanation, and could no longer access their balance to make a withdrawal. The casino failed to respond to the complaint, so it was closed as 'unresolved'.

The player from Italy has requested a withdrawal one week prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. The casino told the player that the casino had been closed for maintenance and was experiencing a number of technical issues, but would process the payment shortly. The player is still waiting for their payment. As there was no response to this complaint from the casino, it was closed as 'unresolved'.

The player from Germany has requested a withdrawal ten days prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. The casino did not respond to this complaint, so it was closed as 'unresolved'.

The player from Germany has requested a withdrawal two weeks prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. There has been no reaction to the complaint from the Beem Casino so we were forced to close the case as "unresolved".

The player's deposit was not credited to their casino account for unknown reasons. The complaint was resolved as the player's deposit was credited on their casino account. The complaint was then reopened as the player was having problems making a withdrawal. The player's access to the website was then blocked. The casino failed to respond to the complaint, so the player decided to contact the licensing authority and submit a complaint to them. This complaint has been closed temporarily while we await the outcome of the regulator's investigation. After some time, the player contacted us to inform us that they had reached an agreement with the casino and that their withdrawal was now being processed. The player then confirmed receipt of the payment and so the complaint was resolved.

The player's verification is stuck and he is unable to withdraw his balance for over weeks. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.

The player from Canada is experiencing difficulties withdrawing her winnings due to ongoing account verification. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Ireland requested a withdrawal and after more than 2 weeks of waiting for payment decided to file a complaint. The player received payment approximately 1 month after submitting the withdrawal request. The complaint is resolved.

The player from Germany requested 2 withdrawals and after 1 month of waiting for payments decided to file a complaint. The player received payments 6 weeks after submitting the withdrawal request. The complaint is resolved.

The player from Germany requested a withdrawal, but it has not been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Slovenia has been trying to withdraw his winnings for a month. The player later confirmed that the withdrawal was successfully processed, therefore we marked this complaint as resolved.

The player from Germany requested a withdrawal in March, but it hasn't been processed. The casino accused the player of opening multiple accounts but failed to provide evidence. We ended up closing the complaint as ‘unresolved’.

The player from Norway has not received his winnings. He has been struggling with this issue for a month. The player later confirmed that he received his winnings, therefore we marked this complaint as resolved.

The player from Germany requested a withdrawal and after 2 weeks of waiting for payment decided to file a complaint. The player received the payment approximately 1 month after submitting the withdrawal request. The complaint is resolved.

The player from Norway was experiencing difficulties withdrawing their winnings due to ongoing verification. The player received their funds a few days after the casino was informed about the complaint. The complaint is resolved.

The player from Germany is dissatisfied with the withdrawal policy. the casino stated that there were technical problems and that the player would be verified and paid once the issue had been fixed. After some time, the withdrawal was processed and the player received their payment.

The player from Finland has deposited money into casino account but the funds seem to be lost. Even if we assumed that the issue has been resolved, without a confirmation from the player, we were forced to reject this complaint.

The player from Portugal has been waiting for her withdrawal for almost 2 weeks. The delay is probably caused by unfinished KYC. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Germany is experiencing difficulties withdrawing his winnings due to ongoing verification. The issue was resolved. The player was able to withdraw a part of his winnings, the rest was lost playing games.

The player from Germany is dissatisfied with overall experience with this casino. He provided documents to verify his idnetity, but the account still hasn't been verified which semms to caused further delay in processing his withdrawal. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Germany received part of their winnings, but the rest payments (requested in November 2021) had been still pending. The player received the remaining funds more than 4 months after submitting the withdrawal requests. The complaint is resolved.

The player from Germany is struggling to pass the KYC. The casino claims she provided incorrect information. However, the unintuitive registration form and discrepancies in the translation of the casino's T&Cs were the reason for the unclarity. After closing the complaint as "unresolved", the player turned to the Curacao Gambling Authority and it decided that she should be refunded. The casino eventually refunded the player's funds.

The player's withdrawals were almost a month late, so he decided to file a complaint. The player had been waiting for a total amount of €70,000 in withdrawals, but the casino was able to process payments of only €8,000 in more than 2 months. The complaint was closed as "unresolved" because the casino stopped responding and did not further cooperate in resolving the complaint.

The player from Finland has played with a bonus. Later, the casino reduced the player's winnings due to maximum cashout limit. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Germany hasn’t received his withdrawal and the casino didn't verify his account. The casino responded and stated that there was a delay in processing the withdrawal. There are many payments outstanding and only one has now been received, so the player submitted a complaint to the licensing authority. The complaint was closed temporarily until we receive their decision.

The player from Netherlands requested a withdrawal and after 2 weeks of waiting for the payment, he decided to submit a complaint. The player received the payment approximately 1 month after the withdrawal request was made. The complaint is resolved.

The player from Germany is dissatisfied with the withdrawal process. Casino has provided misleading information about some payouts. €3000 were paid but the rest wasn't. I've adjusted the disputed amount and I'm forced to close the complaint as unresolved. The player additionally received his money and the issue is resolved.

The player from Germany had their bonus winnings capped. Additionally, last placed deposit has never been credited to casino account. The delayed withdrawal was received by the player after a few weeks.

The player from Japan is probably having problems with passing the KYC. Since the player lost all his balance and he couldn't provide documents in latin alphabet, we decided that the best solution would be to recommend the player to play elsewhere and we rejected the complaint. Nonetheless, we still believe that the casino should only accept players that they can easily verify without translated documents.

The player from Germany had her bonus winnings capped. The casino then stated that as the player is a citizen of a restricted country, she is not allowed to play at the casino. However, the player doesn't live in a restricted country and has not registered or played from a restricted country. The player also submitted a complaint to the licensing authority, so the complaint was closed as 'Waiting for decision of regulator'. The licensing authority ruled in favor of the player, and so the complaint was reopened and the player was waiting for payment from the casino. After a very long time, the casino stated that the payment had been processed, but the player didn't receive anything. Eventually, the player submitted another complaint to the licensing authority. The player then received the first of the two outstanding payments. The casino stated that the last payment had been processed and should be received soon, but then the player became unresponsive. It seems that the player may have finally received their payment but without confirmation from them, the complaint was ultimately rejected.

The player has deposited money into his account, but the funds seem to be lost. After long investigation the casino helped to trace the deposit and credit it to player's account. Unfortunately, the played didn't confirm it, therefore we were forced to reject this complaint.

The player from Germany had his account blocked without further explanation. The requested withdrawal is still held by the casino. After a closer examination, we ended up rejecting this complaint as unjustified.

The player from Austria was experiencing issues with the withdrawal. The casino was paying his winnings out in installments and the last one was missing. We closed the complaint as resolved after the player received the whole amount.

The player from Greece has requested a withdrawal six weeks ago. Unfortunately, it hasn’t been received yet. Even if we assumed that the issue has been resolved, without a confirmation from the player, we were forced to reject this complaint.

The player from Germany had been trying to withdraw her funds for over a month before she submitted the comaplaint. The complaint was closed 2 weeks later as 'resolved', after the player confirmed she had received all her funds.

The player from Germany was struggling to withdraw his winnings. His withdrawal requests kept getting cancelled. He was also informed that he could only withdraw a maximum of €100 per day. According to the limit, the player should have been able to withdraw his winnings in less than 3 weeks, however, it wasn't until 2 months later that all his winnings were successfully withdrawn. The complaint was closed as 'resolved' after the player confirmed he had received all his funds.

The player from Austria has been waiting for his withdrawal for 6 weeks. The player stopped responding after the casino processed the first withdrawal, therefore we were forced to reject this complaint.

The player from Germany had been waiting for his withdrawal for two weeks before he submitted the complaint. The player's withdrawal had to be split into multiple payments. After more than two months later, the player confirmed he received all his winnings. The complaint was closed as 'resolved'.

The player from Greece has requested a withdrawal three weeks ago. It hasn’t been received yet. Even if we assumed that the issue has been resolved, without a confirmation from the player, we were forced to reject this complaint.

The player had deposited money into his account, but the funds seemed to be lost. The complaint was resovled. The deposited funds were credited to the player's gaming account a week later. The cause of the delayed deposit is uncertain.

The player from Denmark was experiencing difficulties withdrawing his funds due to limited availability of payment methods and geolocation. The complaint was resolved. The player received their funds a few days after submitting the complaint.

The player from Germany has been struggling to receive his withdrawal. The casino claims to be having financial department problems. The player lost all his winnings, therefore we were forced to reject this complaint.