The Sun Play Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. The Sun Play Casino has an Above average Safety Index of 7.5, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Continue reading our The Sun Play Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index – The Sun Play Casino fairness and safety
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of The Sun Play Casino, we thoroughly read and reviewed the Terms and Conditions of The Sun Play Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.
Based on our estimates or gathered data, The Sun Play Casino is a small to medium-sized online casino. Considering its size, this casino has an average sum of disputed winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
To our knowledge, The Sun Play Casino is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
On the whole, also considering other contributing factors in our assessment, The Sun Play Casino has achieved a Safety Index of 7.5, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.
T&Cs of The Sun Play Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of The Sun Play Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs evaluation here.
The Sun Play Casino player complaints
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 178 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
The Sun Play Casino user reviews and feedback
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Seeing as there are no user reviews of The Sun Play Casino in our database yet, we encourage you to rate this casino on our website, and share what your experience was.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Company information and licenses of The Sun Play Casino
The Sun Play Casino is in the ownership of and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
The Sun Play Casino holds a gambling license in United Kingdom issued by United Kingdom Gambling Commission.
Withdrawal limits, win limits, and payment method options
The Sun Play Casino supports 8 payment methods. This includes: Skrill, Neteller, PaySafeCard, VISA, Mastercard, PayPal, Skrill 1-Tap, PayByMobile.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. Languages and customer support options available at The Sun Play Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at The Sun Play Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of The Sun Play Casino as good.
Casino games and slots available at The Sun Play Casino
The Sun Play Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows.
The casino's game library includes titles from 124 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Big Time Gaming, WMS, Scientific Games (SG Digital), Playson, Nextgen Gaming, ELK Studios, Eyecon, Saucify, Bally, Barcrest, Lightning Box, Red Rake Gaming, Leander Games, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, Ash Gaming, Chance Interactive, edict, Genii, SG Interactive, Inspired Gaming, PearFiction Studios, Fantasma Games, Live 5 Gaming, Half Pixel Studios, S Gaming, Authentic Gaming, G Games, Nailed it! Games, ALL41 STUDIOS, Bell-Fruit Games, Northern Lights Gaming, Pixiu Gaming, Wild Streak Gaming, Triple Edge Studios, Infinity Dragon Studios, Jade Rabbit Studio, Reel Play, Asylum Labs, Gameburger Studios, Slingo, Gameplay Interactive, MetaGU, Reel Kingdom, Neon Valley Studios, Max Win Gaming, Skywind Group, Caleta Gaming, High Limit Studio, Pulse 8 Studios, AvatarUX, Peter & Sons, Blue Guru Games, Hammertime, Aurum Signature Studios, Design Works Gaming (DWG), Games Global, Light & Wonder, Golden Rock Studios, Rarestone gaming, Epic Industries, Stormcraft Studios, Mutuel Play, Coin Machine Gaming, Red7, 4ThePlayer, AreaVegas, The Games Company, Oros Gaming, Origins (playtech), Prospect Gaming, Vikings (playtech), Wishbone, Slingshot Studios, Alchemy Gaming, Bulletproof Games, Reflex Gaming, Shuffle Master, Fortune Factory Studios, Gamomat, TrueLab Games, Incredible Technologies, RAW iGaming, Bang Bang Games, Foxium, Buck Stakes Entertainment, Crazy Tooth Studio, Gluck Games, Switch Studios, Gamevy, Fazi, SpinPlay Games, Neko Games, Gold Coin Studios, Core Gaming, Meta Games Universal, Just For The Win, SunFox Games, Reel Time Gaming, Games Lab, Snowborn Games, Funky Games, Rogue Gaming, Electric Elephant, Triple Cherry, Hacksaw Gaming.
The Sun Play Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from The Sun Play Casino, which is listed in the 'Bonuses' section of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to The Sun Play Casino bonuses.
Browse all bonuses offered by The Sun Play Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews of The Sun Play Casino
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Safety Index explained
Safety Index of The Sun Play Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of The Sun Play Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.5/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Complaints about The Sun Play Casino and related casinos (8)
