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TrueFlip Casino Review

Casino closed

TrueFlip Casino has been closed and no longer operates.

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True Flip Gaming Ltd
2021
< $1,000,000
OverviewUser reviews3Safety Index explainedDiscussion1

Casino closed

TrueFlip Casino has been closed and no longer operates.

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TrueFlip Casino Review

TrueFlip Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. TrueFlip Casino has a Below average Safety Index of 6.4, which means it may not be the best choice for most players in terms of fairness and safety. Carry on reading our TrueFlip Casino review to make an informed decision whether or not this casino is the right fit for you.

Safety Index of TrueFlip Casino – Is it fair and safe?

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the TrueFlip Casino Terms and Conditions as part of our review of TrueFlip Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.

TrueFlip Casino is a medium-sized online casino based on our estimates or collected information. This casino has a low value of denied payouts in player complaints with respect to its size. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

To our knowledge, TrueFlip Casino is absent from any significant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

On the whole, also considering other contributing factors in our assessment, TrueFlip Casino has achieved a Safety Index of 6.4, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.

Note: TrueFlip Casino is linked to 3 other online casinos, based on the information we've collected. The Safety Index of TrueFlip Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.

T&Cs of TrueFlip Casino evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of TrueFlip Casino to be mostly fair.

Note: You can find our specific findings from the T&Cs evaluation here.

TrueFlip Casino player complaints

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 0 complaints directly about this casino in our database, as well as 5 complaints about other casinos related to it. Because of these complaints, we've given this casino 137 black points in total, out of which 137 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

TrueFlip Casino user reviews and feedback

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 3 player reviews of TrueFlip Casino so far. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Company information and licenses of TrueFlip Casino

TrueFlip Casino is in the ownership of True Flip Gaming LTD and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.

TrueFlip Casino holds a gambling license in Malta issued by Malta Gaming Authority.

Withdrawal limits, win limits, and payment method options

TrueFlip Casino supports 12 payment methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, Sofort Banking, Trustly, Neosurf, Bank transfer, Rapid Transfer, MuchBetter.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 5,000 per week No win limit
EUR 20,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. Languages and customer support options available at TrueFlip Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
German Yes Yes Yes24/7
Finnish Yes Yes Yes24/7
French Yes Yes Yes24/7
Polish Yes Yes Yes24/7
Norwegian Yes Yes Yes24/7

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at TrueFlip Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of TrueFlip Casino as good.

Slots and casino games at TrueFlip Casino

TrueFlip Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Other card games, Crash games, Other games.

The casino's game library includes titles from 18 providers. This includes Nolimit City, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Playson, ELK Studios, Push Gaming, BGaming, Wazdan, Spinomenal, Tom Horn, TrueLab Games, Amusnet (EGT), Retro Gaming, Spribe.

TrueFlip Casino bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 3 bonuses from TrueFlip Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: For more information about this casino's offers, check out our separate page dedicated to TrueFlip Casino bonuses.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
No scratch cards
No eSports betting
Crash games

Language options

English website
All languages (8)
English customer support
All languages (8)
English live chat
All languages (8)

Game providers
Show all (18)

  • Nolimit City
  • Pragmatic Play
  • ELK Studios
  • Yggdrasil Gaming
  • Tom Horn
  • Quickspin
  • Push Gaming
  • Evolution Gaming

Positives

  • Simple and clean website design
  • Various responsible gaming options available
  • Live chat support is available 24/7
  • Live dealer games are available
  • Modern website

Negatives

  • Bonuses not available for all countries
  • Not all of the terms and conditions are translated to the language option provided on the website
  • Not all game providers are available for all countries
  • Not all payment methods are available for all countries

Interesting facts

  • Small international casino
  • Live chat support uses the auto-translate feature for some languages
  • All deposits need to be wagered 1x before withdrawal
Author & Guarantor: Ayberk Ayan Last updated: 15 Aug 2023 Anything incorrect or missing? Let me know
Casino Bonuses

TrueFlip Casino bonuses

Browse all bonuses offered by TrueFlip Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (3)

User reviews of TrueFlip Casino

This is a place to share experience with TrueFlip Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

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Casino Guru

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• 1 year ago
I'm a fan of Trueflips casino as everything is running smoothly, from the banking, nice promos and 24h live support, to the selection of games 👍
  • Good selection of games
  • Payment options
  • 24h live chat support
  • Generous promotions
  • Slightly high wagering requirements on some of the promos
• 2 years ago
so great casino soooo fair never was unfair never.

that casino gives so many only good things for their customers, the agents and the vips always have an open ear, so helpfull and really understandfull. The service really great i would give 10 stars for that casino. the best casino in the world. really
  • Casino dont must promise me for writing here that , i mean what i say and that my honestly meaning , that for long time here all what i say from all my very only good expiriences from that long time. so it is.
  • for me it gives not what is negative here by trueflip all i can say are so great things only the best about true flip
TrueFlip Casino
Dear Pettymaus,

We highly appreciate your feedback. And we are thrilled to hear you love playing with our casino, and it is worthy to say we are constantly working on improvements to let players keep enjoying.

Regards,
TrueFlip Casino
• 2 years ago
scammers and lliers .i play now for 2 years and i make biv bets .but they keep cancelling my bets when a win is coming up .i play progressive .i cant bet bet more then 100€ a bet .they have a vip program if you are member they let you bet higher .100€ bet is not enough for becomung a vip ?i lost yesterday 2700€ potential winnings .my bet get cancelled every time i can win.you can call this scam .the games are fully controlled and rigged in favour of casino .not a casino for big players .acount fully verified but they put your withdrawal in pending for 48 hours and hope you delete and play .this is the scond time happenning .at this brand .support ard rude making fun of you if you complain .i will not recommend this casino for anykne .stay clear .with a limit on betting you cant win you will lose always.because the moment you feel the win you cant ramp up your stakes so you will lose .they expect you to play 100€ a bet to become a vip .scammers ,liers and not trystworthy.these are former curacao cowboys .with a loophole they managed to get a malta license

Edit. again i will repeat this .there is no right a casino limiting a bet if the player dont play with bonus .second ;the vip program running in the background should i not had been notified about this ?i have red the terms ghere is nothing about a vip program that allow bet limits .ithe vip program was sleeping when i wagerd 22000€ in few hours how much is needed to become vip ?1 million .
you are trying to smooth the issue and taking it very light .we are talking about 3600€ .you as casinos never give 10€ for free but you scam me for 3600€ and try to make it look like nothing special .and the most irritating and frustrating part that you dont want to seglle an agreement .you make it like it is my faulth .
overall i have been scammed and i will not stop here .i will make sure the truth will prevail and you get your punishment.
  • secured site
  • login via phone
  • lagging games
  • i wish i never have signed jp
  • support is rude and not helpfull.delaying payments.and rigged games .support make fun of you if you complain.very arrogant people.
TrueFlip Casino
Hello Jano1075,

Thank you for waiting.
You had rejected bets with the amount of more than 100 EUR. Thing is, that bets were not really rejected, but there is a limit for such bets for specific games for your player status. The system puts back your bet to the balance you have and it doesn’t just take the money.
We do not have control over the games, since the games are not created and operated by us.
You need to understand, that your account now has bet limits. In the future, when you become a VIP player - you will have much higher limits. You had the same issue on different casinos and we always replied the same message.
We are sorry, that you got upset, but there are some things we cannot change.
The support is not rude and is trying to help you, however, you were writing some rude emails to us, using foul language. We were ignoring your rude messages, understanding, that you may be upset. Please understand, that the support agents are trying to do their best to help all our clients.
Safety Index explained

Safety Index of TrueFlip Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of TrueFlip Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average6.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about TrueFlip Casino and related casinos (47)

47All0Opened4Not solved21Solved22Rejected

Complaints directly about TrueFlip Casino

Complaints about related TrueFlip.io Casino (9)

Resolved Our verdict

Case closed

Disputed amount: €2,650
TrueFlip.io Casino
Safety Index:Low
Submitted: 23 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: €124
TrueFlip.io Casino
Safety Index:Low
Submitted: 11 Aug 2022
Resolved Our verdict

Case closed

Disputed amount: ¥4,400
TrueFlip.io Casino
Safety Index:Low
Submitted: 02 Jul 2022
Resolved Our verdict

Case closed

Disputed amount: ¥9,935.95
TrueFlip.io Casino
Safety Index:Low
Submitted: 12 Jun 2022
Resolved Our verdict

Case closed

Disputed amount: €486
TrueFlip.io Casino
Safety Index:Low
Submitted: 02 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: €60
TrueFlip.io Casino
Safety Index:Low
Submitted: 25 Oct 2021
Resolved Our verdict

Case closed

Disputed amount: €90
TrueFlip.io Casino
Safety Index:Low
Submitted: 07 Apr 2021
Resolved Our verdict

Case closed

Disputed amount: 101 R$
TrueFlip.io Casino
Safety Index:Low
Submitted: 10 Oct 2020
Resolved Our verdict

Case closed

Disputed amount: ??
TrueFlip.io Casino
Safety Index:Low
Submitted: 17 Jun 2020

Complaints about related Emojino Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €620
Emojino Casino
Safety Index:Below average
Submitted: 03 Dec 2022
Resolved Our verdict

Case closed

Disputed amount: €75
Emojino Casino
Safety Index:Below average
Submitted: 17 Sep 2021
Resolved Our verdict

Case closed

Disputed amount: €190
Emojino Casino
Safety Index:Below average
Submitted: 07 Sep 2021
Resolved Our verdict

Case closed

Disputed amount: €70
Emojino Casino
Safety Index:Below average
Submitted: 14 Jul 2021
Resolved Our verdict

Publicity helped

Black points: 40(1 for this casino) Same management
Disputed amount: €730
Emojino Casino
Safety Index:Below average
Submitted: 27 Jun 2021
Resolved Our verdict

Case closed

Disputed amount: €240
Emojino Casino
Safety Index:Below average
Submitted: 21 Mar 2021
Resolved Our verdict

Case closed

Disputed amount: €600
Emojino Casino
Safety Index:Below average
Submitted: 09 Feb 2021
Resolved Our verdict

Case closed

Disputed amount: €73
Emojino Casino
Safety Index:Below average
Submitted: 07 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €1,800
Emojino Casino
Safety Index:Below average
Submitted: 27 Dec 2020
Show more complaints (+12)
Discussion

TrueFlip Casino Discussion

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