HomeOnline casinosTrueFlip Casino Review

TrueFlip Casino Review

avatarMatej N.
Last updated 09/2023
Safety Index
6.4
User feedbackNot enough data
3 reviews
avatarMatej N.
Last updated 09/2023

Casino closed

TrueFlip Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Simple and clean website design
  • Various responsible gaming options available
  • Live chat support is available 24/7
  • Live dealer games are available
  • Modern website
  • Bonuses not available for all countries
  • Not all of the terms and conditions are translated to the language option provided on the website
  • Not all game providers are available for all countries
  • Not all payment methods are available for all countries

TrueFlip Casino Review

Our expert casino review team has carefully analysed TrueFlip Casino in this review and evaluated its positives and negatives using our casino review process. Things like the casino's Terms and Conditions, licenses, player complaints, support, and limits were all checked by our team of experts. This helped them judge if this casino is safe and trustworthy or one to avoid.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Our review gave TrueFlip Casino a Below average Safety Index of 6.4. This puts it below what we consider a safe and fair casino. Continue reading our TrueFlip Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index of TrueFlip Casino – Is it fair and safe?

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the TrueFlip Casino Terms and Conditions as part of our review of TrueFlip Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.

TrueFlip Casino is a medium-sized online casino based on our estimates or collected information. This casino has a low value of denied payouts in player complaints with respect to its size. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

To our knowledge, TrueFlip Casino is absent from any significant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

On the whole, also considering other contributing factors in our assessment, TrueFlip Casino has achieved a Safety Index of 6.4, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.

Note: TrueFlip Casino is linked to 3 other online casinos, based on the information we've collected. The Safety Index of TrueFlip Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.

TrueFlip Casino Terms and Conditions

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of TrueFlip Casino during our review.

Player complaints about TrueFlip Casino

When it comes to our casino reviews, player complaints matter a great deal. They help us understand the real issues players face and how each casino deals with them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 0 complaints directly about this casino in our database, as well as 5 complaints about other casinos related to it. Because of these complaints, we've given this casino 137 black points in total, out of which 137 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

TrueFlip Casino user reviews and feedback

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 5 reviews, but have only received 3 player reviews of TrueFlip Casino so far. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Company information and licenses of TrueFlip Casino

TrueFlip Casino is in the ownership of True Flip Gaming Ltd and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.

TrueFlip Casino holds a gambling license in Malta issued by Malta Gaming Authority.

Withdrawal limits, win limits, and payment method options

TrueFlip Casino supports 12 payment methods. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, Trustly Pay, Neosurf, Bank transfer, Rapid Transfer, Klarna, MuchBetter.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 5,000 per week No win limit
EUR 20,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Support and language availability

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at TrueFlip Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
German Yes Yes Yes24/7
Finnish Yes Yes Yes24/7
French Yes Yes Yes24/7
Polish Yes Yes Yes24/7
Norwegian Yes Yes Yes24/7

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at TrueFlip Casino, managing your account, withdrawals, or other matters. According to our tests and collected information, TrueFlip Casino has a good customer support.

Slots and casino games at TrueFlip Casino

TrueFlip Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Craps and dice, Other card games, Crash games, Other games.

The casino's game library includes titles from 18 providers. This includes Nolimit City, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Playson, ELK Studios, Push Gaming, BGaming, Wazdan, Spinomenal, Tom Horn, TrueLab Games, Amusnet, Retro Gaming, Spribe.

Bonuses and codes offered by TrueFlip Casino

Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.

We currently have 3 bonuses from TrueFlip Casino in our database, which include:

  • 25% up to C$750
  • 75 EXTRA SPINS on Day and Night
  • 100% up to C$350

Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.

Company info

  • Owner True Flip Gaming Ltd
  • Established 2021
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of TrueFlip Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small casinoMedium group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Good
Total complaints: 4
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 3
  • Rejected 1
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Negative
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Games

      Explore the game selection available at TrueFlip Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 8 Not Available: 7

      User reviews of TrueFlip Casino

      This is a place to share experience with TrueFlip Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 3 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 2 years ago
      I'm a fan of Trueflips casino as everything is running smoothly, from the banking, nice promos and 24h live support, to the selection of games 👍
      • Good selection of games
      • Payment options
      • 24h live chat support
      • Generous promotions
      • Slightly high wagering requirements on some of the promos
      • 3 years ago
      so great casino soooo fair never was unfair never.

      that casino gives so many only good things for their customers, the agents and the vips always have an open ear, so helpfull and really understandfull. The service really great i would give 10 stars for that casino. the best casino in the world. really
      • Casino dont must promise me for writing here that , i mean what i say and that my honestly meaning , that for long time here all what i say from all my very only good expiriences from that long time. so it is.
      • for me it gives not what is negative here by trueflip all i can say are so great things only the best about true flip
      TrueFlip Casino
      Dear Pettymaus,

      We highly appreciate your feedback. And we are thrilled to hear you love playing with our casino, and it is worthy to say we are constantly working on improvements to let players keep enjoying.

      Regards,
      TrueFlip Casino
      • 4 years ago
      scammers and lliers .i play now for 2 years and i make biv bets .but they keep cancelling my bets when a win is coming up .i play progressive .i cant bet bet more then 100€ a bet .they have a vip program if you are member they let you bet higher .100€ bet is not enough for becomung a vip ?i lost yesterday 2700€ potential winnings .my bet get cancelled every time i can win.you can call this scam .the games are fully controlled and rigged in favour of casino .not a casino for big players .acount fully verified but they put your withdrawal in pending for 48 hours and hope you delete and play .this is the scond time happenning .at this brand .support ard rude making fun of you if you complain .i will not recommend this casino for anykne .stay clear .with a limit on betting you cant win you will lose always.because the moment you feel the win you cant ramp up your stakes so you will lose .they expect you to play 100€ a bet to become a vip .scammers ,liers and not trystworthy.these are former curacao cowboys .with a loophole they managed to get a malta license

      Edit. again i will repeat this .there is no right a casino limiting a bet if the player dont play with bonus .second ;the vip program running in the background should i not had been notified about this ?i have red the terms ghere is nothing about a vip program that allow bet limits .ithe vip program was sleeping when i wagerd 22000€ in few hours how much is needed to become vip ?1 million .
      you are trying to smooth the issue and taking it very light .we are talking about 3600€ .you as casinos never give 10€ for free but you scam me for 3600€ and try to make it look like nothing special .and the most irritating and frustrating part that you dont want to seglle an agreement .you make it like it is my faulth .
      overall i have been scammed and i will not stop here .i will make sure the truth will prevail and you get your punishment.
      • secured site
      • login via phone
      • lagging games
      • i wish i never have signed jp
      • support is rude and not helpfull.delaying payments.and rigged games .support make fun of you if you complain.very arrogant people.
      TrueFlip Casino
      Hello Jano1075,

      Thank you for waiting.
      You had rejected bets with the amount of more than 100 EUR. Thing is, that bets were not really rejected, but there is a limit for such bets for specific games for your player status. The system puts back your bet to the balance you have and it doesn’t just take the money.
      We do not have control over the games, since the games are not created and operated by us.
      You need to understand, that your account now has bet limits. In the future, when you become a VIP player - you will have much higher limits. You had the same issue on different casinos and we always replied the same message.
      We are sorry, that you got upset, but there are some things we cannot change.
      The support is not rude and is trying to help you, however, you were writing some rude emails to us, using foul language. We were ignoring your rude messages, understanding, that you may be upset. Please understand, that the support agents are trying to do their best to help all our clients.

      TrueFlip Casino discussion

      Discuss anything related to TrueFlip Casino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.

      User reviews of TrueFlip Casino

      This is a place to share experience with TrueFlip Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 3 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 2 years ago
      I'm a fan of Trueflips casino as everything is running smoothly, from the banking, nice promos and 24h live support, to the selection of games 👍
      • Good selection of games
      • Payment options
      • 24h live chat support
      • Generous promotions
      • Slightly high wagering requirements on some of the promos
      • 3 years ago
      so great casino soooo fair never was unfair never.

      that casino gives so many only good things for their customers, the agents and the vips always have an open ear, so helpfull and really understandfull. The service really great i would give 10 stars for that casino. the best casino in the world. really
      • Casino dont must promise me for writing here that , i mean what i say and that my honestly meaning , that for long time here all what i say from all my very only good expiriences from that long time. so it is.
      • for me it gives not what is negative here by trueflip all i can say are so great things only the best about true flip
      TrueFlip Casino
      Dear Pettymaus,

      We highly appreciate your feedback. And we are thrilled to hear you love playing with our casino, and it is worthy to say we are constantly working on improvements to let players keep enjoying.

      Regards,
      TrueFlip Casino
      • 4 years ago
      scammers and lliers .i play now for 2 years and i make biv bets .but they keep cancelling my bets when a win is coming up .i play progressive .i cant bet bet more then 100€ a bet .they have a vip program if you are member they let you bet higher .100€ bet is not enough for becomung a vip ?i lost yesterday 2700€ potential winnings .my bet get cancelled every time i can win.you can call this scam .the games are fully controlled and rigged in favour of casino .not a casino for big players .acount fully verified but they put your withdrawal in pending for 48 hours and hope you delete and play .this is the scond time happenning .at this brand .support ard rude making fun of you if you complain .i will not recommend this casino for anykne .stay clear .with a limit on betting you cant win you will lose always.because the moment you feel the win you cant ramp up your stakes so you will lose .they expect you to play 100€ a bet to become a vip .scammers ,liers and not trystworthy.these are former curacao cowboys .with a loophole they managed to get a malta license

      Edit. again i will repeat this .there is no right a casino limiting a bet if the player dont play with bonus .second ;the vip program running in the background should i not had been notified about this ?i have red the terms ghere is nothing about a vip program that allow bet limits .ithe vip program was sleeping when i wagerd 22000€ in few hours how much is needed to become vip ?1 million .
      you are trying to smooth the issue and taking it very light .we are talking about 3600€ .you as casinos never give 10€ for free but you scam me for 3600€ and try to make it look like nothing special .and the most irritating and frustrating part that you dont want to seglle an agreement .you make it like it is my faulth .
      overall i have been scammed and i will not stop here .i will make sure the truth will prevail and you get your punishment.
      • secured site
      • login via phone
      • lagging games
      • i wish i never have signed jp
      • support is rude and not helpfull.delaying payments.and rigged games .support make fun of you if you complain.very arrogant people.
      TrueFlip Casino
      Hello Jano1075,

      Thank you for waiting.
      You had rejected bets with the amount of more than 100 EUR. Thing is, that bets were not really rejected, but there is a limit for such bets for specific games for your player status. The system puts back your bet to the balance you have and it doesn’t just take the money.
      We do not have control over the games, since the games are not created and operated by us.
      You need to understand, that your account now has bet limits. In the future, when you become a VIP player - you will have much higher limits. You had the same issue on different casinos and we always replied the same message.
      We are sorry, that you got upset, but there are some things we cannot change.
      The support is not rude and is trying to help you, however, you were writing some rude emails to us, using foul language. We were ignoring your rude messages, understanding, that you may be upset. Please understand, that the support agents are trying to do their best to help all our clients.

      TrueFlip Casino discussion

      Discuss anything related to TrueFlip Casino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.
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