10/2024
10/2024
Winner Casino has been closed and no longer operates.
In this review, we took a close look at Winner Casino. Our casino review process helped us check both its benefits and its drawbacks. Our team looked into things like the casino's Terms and Conditions, licenses, player complaints, support, and limits. This helped them form a clear view of how safe and fair this casino is for players.
The review data forms the basis for our Safety Index score, which is our way of rating how safe and fair an online casino is. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. An Above average Safety Index of 6.5 makes Winner Casino a good choice for many players. Just keep in mind that some casinos do rank higher. Keep reading our Winner Casino review to learn more about this casino and decide whether it is a good choice for you.
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Winner Casino review, we extensively examined and analyzed the Terms and Conditions of Winner Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
Based on our estimates or gathered data, Winner Casino is a big online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we know, no relevant casino blacklists include Winner Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
In our comprehensive review of all relevant aspects, Winner Casino has attained an Above average Safety Index of 6.5. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Winner Casino during our review.
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 51 complaints about this casino in our database. Because of these complaints, we've given this casino 10,237 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
So far, we have received only 4 player reviews of Winner Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 5 or more reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.
Winner Casino is owned by Universe Entertainment Services and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.
Winner Casino has a gambling license issued by Malta Gaming Authority in Malta.
Winner Casino accepts deposits via 9 payment methods. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, Trustly Pay, Instant Payments by Citadel, Klarna.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 9,990 per month | EUR 500,000 per spin |
| USD 500,000 per spin | |
| SEK 5,000,000 per spin | |
| CAD 500,000 per spin | |
| CHF 500,000 per spin | |
| NZD 500,000 per spin | |
| RUB 15,000,000 per spin | |
| ZAR 5,000,000 per spin |
When evaluating an online casino, we take a close look at the languages supported and the customer support channels provided. The language and support options at Winner Casino are shown in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Winner Casino, account problems, withdrawals, or other issues, it holds significant value for us. Winner Casino has a slow or bad customer support, judging by the results of our testing.
Winner Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Other card games, Virtual sports.
Games from 4 casino game providers are available. This includes Playtech, Rarestone gaming, CT Gaming, SunFox Games.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 2 bonuses from Winner Casino in our database, including:
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Winner Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 49 complaints from other sources.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
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Explore the game selection available at Winner Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
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