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Winner Casino Review

Casino closed

Winner Casino has been closed and no longer operates.

Browse recommended casinos
Universe Entertainment Services
2009
> $20,000,000
OverviewUser reviews30Safety Index explainedDiscussion1

Casino closed

Winner Casino has been closed and no longer operates.

Browse recommended casinos
Warning:Casino has unfair bonus terms and uses them against players
This casino uses bonus rules which we consider unfair against players, i.e., to void their bonus winnings or make playing with a bonus overly restrictive. More details here
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
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Winner Casino Review

When reviewing and assessing Winner Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Winner Casino scored Low Safety Index of 4.6, implying a deficiency in fairness and safety as per our evaluation standards. Keep reading our Winner Casino review to learn more about this casino and decide whether it is a good choice for you.

Safety Index – Winner Casino fairness and safety

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Winner Casino review, we extensively examined and analyzed the Terms and Conditions of Winner Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.

According to our approximate calculation or collected information, Winner Casino is an average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we know, no relevant casino blacklists include Winner Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All of that, together with other factors considered in our review, has resulted in Winner Casino having a Safety Index of 4.6, which is a Low value. We advise players to avoid this casino and explore alternatives with a higher Safety Index.

Winner Casino Terms and Conditions

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Winner Casino to be unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about Winner Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 50 complaints about this casino in our database. Because of these complaints, we've given this casino 10,232 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Winner Casino user feedback and reviews

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Based on the 30 user reviews of Winner Casino in our database, it has a Bad User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Winner Casino company data and licenses

Winner Casino is owned by Universe Entertainment Services and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.

Winner Casino has a gambling license issued by Malta Gaming Authority in Malta.

Win and withdrawal limits, payment options

Winner Casino accepts deposits via 9 payment methods. This includes: Neteller, Skrill, PaySafeCard, VISA, Mastercard, SOFORT Überweisung, Trustly, Eco, Instant Banking.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limitsWin limits
EUR 9,990 per monthEUR 500,000 per spin
USD 500,000 per spin
SEK 5,000,000 per spin
CAD 500,000 per spin
CHF 500,000 per spin
NZD 500,000 per spin
RUB 15,000,000 per spin
ZAR 5,000,000 per spin

Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at Winner Casino.

LanguageWebsiteCustomer supportLive chat
EnglishYesYesYes
SpanishYesNoNo
PortugueseYesNoNo
RussianYesYesYes
GermanYesYesYes
FinnishYesNoNo
SwedishYesNoNo

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Winner Casino, account management, withdrawal process, etc. According to our tests and collected information, Winner Casino has a slow or bad customer support.

Casino games and slots available at Winner Casino

Winner Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Other card games, Virtual sports.

Games from 4 casino game providers are available. This includes Playtech, Rarestone gaming, CT Gaming, SunFox Games.

Bonuses and codes offered by Winner Casino

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 2 bonuses from Winner Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: In case you are looking for more information about this casino's bonus offers, visit our Winner Casino bonuses page.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

English website
All languages (7)
English customer support
All languages (3)
English live chat
All languages (3)

Game providers

  • Playtech
  • Rarestone gaming
  • SunFox Games
  • CT Gaming

Positives

  • Website supports many languages
  • Supports many payment methods

Negatives

  • Fees associated with some withdrawal methods
  • Maximum withdrawal limit also applies to progressive jackpot wins
  • Low monthly withdrawal limit
Author & Guarantor: Zuzana Safran Last updated: 25 May 2021 Anything incorrect or missing? Let me know
Casino Bonuses

Winner Casino bonuses

Browse all bonuses offered by Winner Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (30)

User reviews of Winner Casino

This is a place to share experience with Winner Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Bad

Rated by 30 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 year ago
A true casino disgust is my worst experience my deposit took 2 weeks to arrive and when I arrived I never received the bonus and they still dare to say that they give it to me if I make another deposit what a real disgust I think I am stupid to suggest that I deposit or what It happens, do not play here, they are liars, I urge you that they do not give the bonus and it takes more than two weeks for your deposit to arrive
  • worst casino
  • It's a fraud
• 1 year ago
They do not pay welcome bonus winnings
  • They don't pay profit
• 1 year ago
They do not pay the winnings, I completed the welcome bonus and they had to give me $1,500 and I never received it, I have played in other casinos and without a problem they pay me when I fulfill the welcome bonus, not like in this one, only one wastes his time playing , do not pay profits.
  • They don't pay profits
  • They do not meet the winnings of the welcome bonus
Safety Index explained

Safety Index of Winner Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Winner Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low4.6/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Warning:Casino has unfair bonus terms and uses them against players
This casino uses bonus rules which we consider unfair against players, i.e., to void their bonus winnings or make playing with a bonus overly restrictive. More details here
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.

Unfair terms and conditions

  • This casino limits the amount of money players can win when playing with real money (without a bonus).
  • This casino forbids certain betting patterns or strategies when playing with bonus funds and has used this rule against players before.

Other factors

  • Slow or bad customer support
  • Low win limit: 15,000,000 руб / spin or game round

Complaints about Winner Casino and related casinos (69)

69All0Opened49Not solved5Solved15Rejected

Complaints directly about Winner Casino

Show 5 similiar complaints with 47 black points in total (47 for this casino)
Show 21 similiar complaints with 416 black points in total (416 for this casino)
Show 2 similiar complaints with 39 black points in total (39 for this casino)
Show 11 similiar complaints with 19 black points in total (19 for this casino)
Show more complaints (+20)
Discussion

Winner Casino Discussion

Discuss anything related to Winner Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Winner Casino payment methods

Browse an overview of payment methods supported by Winner Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
NetellerNeteller - - - How to use Neteller
SkrillSkrill - - - How to use Skrill
PaySafeCardPaySafeCard - - - How to use PaySafeCard
VISAVISA - - -
MastercardMastercard - - -
SOFORT ÜberweisungSOFORT Überweisung - - - How to use SOFORT Überweisung
TrustlyTrustly - - - How to use Trustly
EcoEco - - -
Instant BankingInstant Banking - - -
Currencies
EUR
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