The player from Florida has an approved withdrawal of 1500€ from October 15th that has not yet been paid out, despite casino support stating it was sent off three weeks ago. He also has a pending withdrawal of 2500€, awaiting approval.
Raging Bull Slots Casino - Player’s withdrawal is delayed.
Amount: $1,500
Raging Bull Slots Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Case opened
Current status
Waiting for Casino Guru to reply
1d 6h 37m 27s
Case summary
6 days ago
Public
Public
1 week ago
Hi friends !!
I have an approved withdrawal for 1500 from October 15th I am trying to check on. Support said they have sent it off but that it has not been paid out. Just wanting to see if someone could have a look into this one.
i also have one for 2500 not approved yet but I don’t think the 10th business day for approval will be until the the 15th so I will check back on that one
thank you for working with the casinos on my behalf and for always helping me keep track of withdrawal progress
love the customer support
Public
Public
6 days ago
Dear britterlynne,
Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem.
Please allow me to ask you a few questions, so I can better understand the situation.
- Have you used the same payment method as with previous withdrawals, please? Which one?
- Do I understand correctly the casino believes they already processed your payout?
- When was the last time you were informed about the status of your payout?
Looking forward to hearing from you.
Best regards,
Tomas
Casino Guru is examining the case
