The player from Germany has been trying to withdraw his winnings. We rejected the complaint because the player didn't respond to our messages and questions.
Nomini Casino - Player’s withdrawal has been delayed.
Amount: €500
Nomini Casino
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
Hello,
I have deposited around 700 euros at Casino Nomini and would like to withdraw 500 euros. This application has not yet been processed. A verification was not carried out, asked the live chat, but was told that no verification was necessary for the time being.
The status of the payout has not changed so far. Since I actually like this casino and is listed here, I would like to continue playing there. But that the payout is not processed is unfortunately very annoying.
Player name: T *** 1
Lg
Tobias L ***
Edited by a Casino Guru admin
Automatic translation:
Public
Public
2 years ago
Dear Tobias,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you ever made a successful withdrawal before? Also, I would like to know when exactly you requested the withdrawal.
Additionally, if there is any relevant communication between you and the casino, please, forward it to kristina.s@casino.guru (or alternatively post it here).
I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Kristina
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