Gana777 Casino MX Review

The player from Guatemala deposited Q1000 and Q50 to the online casino which haven't been credited to their account. All attempts to reach out to the casino's customer support through emails, calls and chats have been unsuccessful.

The player from Mexico had a withdrawal issue after trying to cash out 2,000 pesos. The withdrawal request had remained unresolved for three days, and the casino had not clarified whether the player's winnings would be paid out. The player had provided screenshots and additional information regarding his deposit and winnings. After some time, the player confirmed that the casino had deposited his winnings. We then closed the complaint as the issue had been successfully resolved.

The player from Mexico had difficulties accessing his account and didn't receive the promised no-deposit bonus for document verification. The player had tried to reset the password, but hadn't received the reset email in a timely manner. After finally resetting the password, the player was promised a bonus by a casino representative, but another representative denied the bonus due to a duplicate account and the account being over 30 days old. The player's main complaint was the inconsistent communication and treatment from the casino. We had attempted to investigate further, but the player failed to respond to our messages, leading to the complaint being rejected.

The player from Mexico had deposited and received a bonus at Gana777.mx but was unclear about the rollover progress required to complete the bonus. After failing to get clarification from chat support, he had been directed to send an email. We had attempted to assist by asking for more details and extending the response deadline. However, due to the player's lack of response to our inquiries, we were unable to further investigate the issue and had to reject the complaint.