The player from Finland is questioning high withdrawal fees. After a closer examination, we rejected this complaint as unjustified.
Nitro Casino - Player’s dissatisfied with withdrawal fees.
Amount: ??
Nitro Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.9
Nitro Casino has a Safety Index of 8.9, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
Translation
Not the actual complaint but the bad experience. The casino takes about 3% of the withdrawal cost for each withdrawal. A very rare and bold way to reduce the chances of players winning.
Automatic translation:
Public
Public
4 years ago
Dear Jarmo,
Thank you very much for contacting us. I’m sorry to hear about your problem. I have contacted live chat support asking about withdrawal fees, and they told me, that the casino charges 3 EUR per transaction (not 3%). I have added this information to our review https://casino.guru/nitro-casino-review.
Have you been charged 3% when withdrawing your winnings? Please could you forward me a receipt or a screenshot? I hope we will help you to resolve this issue as soon as possible. Looking forward to hearing from you.
Best regards,
Petronela
