The player from Ohio is facing issues with a deposit at Mr. O casino, where a $10 deposit was not credited, leaving only $7.66 after fees. Despite speaking with multiple representatives, he receives conflicting information about the status of the deposit.
Mr. O Casino - Player’s deposit has not been credited.
Amount: $8
Mr. O Casino
Safety Index:LowSafety Index
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Case opened
Current status
Waiting for player to reply
6d 20h 20m 16s
Case summary
3 hours ago
Public
Public
8 hours ago
Yes, I made a deposit to Mr. O casino and it has never been credited to my account. My deposit started out at $10 but after bitcoin fees the total left was $7.66. I spoke with multiple representatives from Mr. O. the other day and Some of them sayit’s not been processed yet and one representative said they would make an exception if I made another $10 deposit they would credit the $7.66 then. I feel like this is theft. Thank you.
Public
Public
3 hours ago
Dear jduckro01,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Mr. O Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Was there an indication what the minimum amount the casino accepts for deposits?
- Was this your first deposit in the casino?
- Could you please share screenshots or a chat transcript of your discussion with casino support?
- My email is tomas@casino.guru
- Have you attempted to make further deposits in the casino? With what result?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
jduckro01 has 6d 20h 20m 16s to reply
