HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,544Opened1,001Not solved4,884Solved11,762Rejected22,897
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for a delayed payment

9d 22h 14m 35s

Disputed amount: Can$1,000

Spinsy Casino - Player believes that their withdrawal has been delayed.

Spinsy Casino
Safety Index:Above average Submitted: 31 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 23m 39s

Disputed amount: €800

Bankonbet Casino - Player’s withdrawals are delayed.

Bankonbet Casino
Safety Index:Very high Submitted: 31 Jan 2025
Case opened Current status

Waiting for a delayed payment

4d 21h 38m 34s

Disputed amount: €116

Librabet Casino - Player’s withdrawal has been delayed.

Librabet Casino
Safety Index:High Submitted: 31 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 22h 9m 50s

Disputed amount: 12,100 CHF

Hornetbet Casino - Player's withdrawal is delayed.

Hornetbet Casino
Safety Index:Below average Submitted: 31 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 21h 33m 47s

Disputed amount: 357 ₮

Ybets Casino - Player's withdrawal is delayed due to KYC issues.

Ybets Casino
Safety Index:High Submitted: 31 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 21h 45m 55s

Disputed amount: 11,600 INR

BlueChip Casino - Player’s account has been closed.

BlueChip Casino
Safety Index:High Submitted: 31 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 20h 52m 1s

Disputed amount: €300

SlotsPalace Casino - Player's withdrawal is delayed.

SlotsPalace Casino
Safety Index:Very high Submitted: 31 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 21h 5m 47s

Disputed amount: €1,126

Newlucky Casino - Player is unable to withdraw due to account verification issues.

Newlucky Casino
Safety Index:High Submitted: 31 Jan 2025
Case opened Current status

Waiting for player to reply

6d 20h 33m 50s

Disputed amount: 15,209 kr

OhMySpins Casino - Player's withdrawal has been delayed for months.

OhMySpins Casino
Safety Index:Very high Submitted: 31 Jan 2025
Case opened Current status

Waiting for player to reply

6d 18h 55m 38s

Disputed amount: A$71

Playfina Casino - Player questions casino's payment processing integrity.

Playfina Casino
Safety Index:High Submitted: 31 Jan 2025
Show more complaints (+10)
Showing 1 - 10 of 40,544 complaints
1 2...4,055
Go to pageof 4,055 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news