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Ybets Casino review

Name: Ybets Casino review
Item: Ybets Casino
Rating: 6.0

6.0/10Safety Index Below average by Casino Guru

Ybets Casino review

Accepts players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Warnings (1)

Visit Casino

Show company details

Payment methods

Show all (20)

Withdrawal limits

per month

$10,000

per week

$2,500

Owner Sigg Marketing Limited

Operator Sigg Marketing Limited

Established 2023

Estimated annual revenues

> $20,000,000

Licensing Authorities

Comoros (AOFA)

OverviewBonuses0User reviews71Safety Index explainedDiscussion730Payment methods20

Warning:Casino has difficulty meeting stated withdrawal limits

This casino has difficulties processing withdrawals for amounts within the limits stated in the terms and conditions. Consequently, larger balances may take much longer to withdraw than expected.

Ybets Casino Review

Ybets has recently experienced a dramatic drop in its Safety Index rating due to recent instances of unreceived or significantly delayed payment. This is a major negative factor for us and that has caused their score to fall from 9.4 to 7.4, placing them in the bottom 40% of casinos on our site. It appears this issue may stem from a broader network problem, as their related casino, Immerion, has also begun exhibiting similar behavior.

That said, Ybets Casino still has several strong features worth highlighting. The casino supports a wide range of payment options, including multiple cryptocurrencies such as Bitcoin and Ethereum. It also receives positive reviews for its live dealer section, featuring top-tier games from elite software providers like Pragmatic Play and Evolution Gaming.

I also noted the range of bonuses and promotions available to both new and returning players. When you register, you can claim a 200% bonus up to $2,000 and 100 free spins. For more seasoned players, the VIP club offers exclusive benefits and a best-in-class 20% cashback on losses, almost double the 10% typically offered at rival casinos.

We strongly advise caution when playing at this site and recommend choosing an alternative until these issues are resolved. However, you can continue reading to learn more about what their platform has to offer.

Is Ybets Casino fair and safe? Safety Index explained

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Ybets Casino, we thoroughly read and reviewed the Terms and Conditions of Ybets Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Considering our estimates and the factual data we have collected, Ybets Casino appears to be an average-sized online casino. This casino has a high value of denied payouts in player complaints with respect to its size. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we are aware, no relevant casino blacklists mention Ybets Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

In our comprehensive review of all relevant aspects, Ybets Casino has attained a Below average Safety Index of 6.0. This casino is not a good fit for players in search of an online casino that is committed to fairness.

Terms and Conditions of Ybets Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of Ybets Casino during our review.

Player complaints submitted about Ybets Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 10,489 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Ybets Casino user feedback and reviews evaluated

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

The user satisfaction feedback of Ybets Casino shared by 71 users has resulted in a Bad User feedback score. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company data

Ybets Casino is owned by Sigg Marketing Limited and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

Ybets Casino has been granted a gambling license in Comoros issued by Anjouan Gaming.

Payment methods, win and withdrawal limits

Ybets Casino supports 20 payment options. This includes: Neteller, Skrill, PaysafeCard, VISA, Bitcoin (BTC), Bank transfer, Revolut, Rapid Transfer, Ethereum (ETH), Jetonbank, MoonPay, MiFinity, Binance Coin (BNB), Polygon (MATIC), USD Coin (USDC), Binance Smart Chain (BSC), Tether (USDT), Dogecoin (DOGE), Litecoin (LTC), Tron (TRX).

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits	Win limits
USD 2,500 per week	No win limit
USD 10,000 per month

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Ybets Casino in the table below.

Language	Website	Customer support	Live chat
Slovak
English			24/7
Spanish
Portuguese
Japanese
German
Finnish
Swedish
Italian
Bulgarian
Czech
Danish
Greek
Serbian
French
Romanian
Slovenian
Croatian
Indonesian
Dutch
Polish
Latvian
Hungarian
Norwegian

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Ybets Casino, managing your account, withdrawals, or other matters. Ybets Casino has a good customer support, judging by the results of our testing.

Ybets Casino casino games and slots

Ybets Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 84 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Play'n GO, Merkur Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Evoplay, Ezugi, BGaming, GameArt, Endorphina, Red Rake Gaming, Spinomenal, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Lucky Games, Jelly, Smartsoft Gaming, Fantasma Games, Turbo Games, Platipus, Slotopia, Win Fast, SpinOn, Backseat Gaming, Boomerang Studios, Bulletproof Games, Reflex Gaming, Galaxsys, CT Gaming, TrueLab Games, Reevo, Spearhead Studios, Bang Bang Games, Mascot Gaming, SlotMill, Four Leaf Gaming, Onlyplay, Amusnet, Jade Rabbit Studio, PGsoft (Pocket Games Soft), Reel Play, Nucleus Gaming, VoltEnt, Gamebeat, OctoPlay, HungryBear, Fugaso, Felix Gaming, Stakelogic, AvatarUX, Peter & Sons, Fazi, Imagine Live, 3 Oaks Gaming, Gamzix, 1spin4win, Kalamba Games, Popiplay, Apparat Gaming, InOut, 7Mojos, 4ThePlayer, EURASIAN (EA) Gaming, Hacksaw Gaming, Netgame, Ka Gaming.

Ybets Casino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 15 bonuses from Ybets Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: Our separate page features details on Ybets Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (20)

Withdrawal limits

per month

$10,000

per week

$2,500

Games

Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Language options

English website

All languages (24)

English customer support

English live chat

Game providers

Show all (84)

Casino screenshots

Positives

Deposits and withdrawals via cryptocurrencies
Website is translated into many languages
Huge selection of games
Live dealer games are available
Modern website

Negatives

Poor selection of deposit methods
Limited responsible gaming options

Author: Adam Maclean Last updated: 19 Dec 2025 Anything incorrect or missing? Let me know

Ybets Casino bonuses

Browse all bonuses offered by Ybets Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Ybets Casino

This is a place to share experience with Ybets Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Bad

Rated by 71 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

Brunomk98

Silver

Croatia

• 1 month ago

Waiting for additional verification, It said MAX 2 weeks and it passed more, they are ignoring my emails last few days and account is blocked after few wins.
EDIT:

NO REPLAYS FOR MONTH, STILL HAVE MY MONEY AFTER 9 MONTH. DO NOT BET HERE

Ybets Casino

Dear Brunomk98,

Thank you for your feedback. We’re committed to improving and will review your concerns carefully. Your account and fund security are of utmost importance. Additional verification may sometimes be necessary to protect your access and assets. We conduct these checks as quickly as possible while upholding regulatory standards.

Best regards,
Ybets Team.

Evgeny4796

Bronze

Netherlands

• 2 months ago

When I was losing, everything was fine with my account. But as soon as I won back my losses and my balance dropped to $1,300, my withdrawal was blocked. They said the account was being verified, and they haven't responded to my message with the photos I requested for 10 days. In total, verification has been going on for five weeks now, and there has been no progress.
Administration, if you see this, please help User431132722

No
Нет

Support hasn't responded in 10+ days.
Поддержка не ответила за 10+ дней
Conclusion is not available
Вывод недоступен
Verifications
Верификации

Ybets Casino

Dear Evgeny4796,

Thank you for sharing your experience. We will use your feedback to enhance our services. The protection of your account and funds is paramount. Additional verification may sometimes be necessary to ensure only the account holder has access. We complete this efficiently while fully meeting regulatory standards.

At this moment, we can see that the verification has been completed successfully after provision of requested documentation and entire balance has been withdrawn in November. We hope this has resolved your concern.

Best regards,
Ybets Team.

kalbicss

Bronze

Hungary

• 3 months ago

I won a little 240 USDT, i did a withdrawal i ask live chat if they need any id or KYC stuff. They said they check my account and there is no problem with my withdraw just wait patient for approve the withdrawal, after 3 days they canceled and said i need to send KYC. I did already 2 weeks im waiting for a second document i sent to answer and unlock my withdrawal option. On live chat they just say be patient and wait for email. Nothing happening till now. I Subbmited a complimant on this website i hope its help. My advise do not even deposit here. Just go to an other website dosent matter where becouse every casino website is 100% better then this. Never seen so bad online casino in my life. Do not play here guys! All good reviews are payed fake.... Discusting that deposit instant and withdraw takes for ever. And i see, on all reviews support write that contact to the support by email. So discusting. There are no pepole playing on this website and still need to wait weeks like its so busy...

Delaying withdrawals
KYC take forever
No respond in email
They want you to loose your winings

Ybets Casino

Dear kalbicss,

We’re sorry to hear about your dissatisfaction. We take your comments seriously. Protecting your account and funds is of utmost importance to us. In certain cases, we may require extra verification to ensure that only you can access your account. This process is conducted as efficiently as possible while meeting our strict compliance standards. Thank you for your cooperation.

Best regards,
Ybets Team

Hartmut

Bronze

Germany

• 3 months ago

The library is huge and is regularly updated with new games. The providers are all top-notch and the bonuses and promos are pretty diverse too.

rewards
support

Ybets Casino

Dear Hartmut,

Thanks for choosing us and for your thoughtful feedback, we appreciate it!

Best regards,
Ybets Team

Casinotrainwreck

Silver

United States

• 3 months ago

Out of hundreds of casinos i’ve played at Ybets is the ONLY one ever i’d have to complain about and actually go theough hell to get my winnings. Please never deposit at ybets. They will scam you.

No withdrawals processed
Kyc taking months
Blocking your account without reason
Stealing your funds

Ybets Casino

Dear Casinotrainwreck,

We’re disappointed we didn’t meet your expectations. Thank you for letting us know. Your trust is important to us, and we safeguard it by prioritizing account and fund security. To ensure this, supplementary verification may be required. We complete these steps efficiently while meeting compliance standards. We thank you for your patience.

As we see, upon completion of the necessary procedures, the withdrawals were completed to your chosen method in full. We hope this resolved your concern.

Best regards,
Ybets Team

BettinGuru

Bronze

Italy

• 3 months ago

4 months for a withdrawal, I wrote to chat support team several times, and every time there was a different excuse.

First you have to play 3x your deposit, then you need to play same amount in casino and sports as well (so the wagering amount is 6x not 3x?), then again another excuse.

I had to file a complaint in order to get my money back, and it took 2 months. Just received my money today after 4 months of emails, chats and complaint.

Do not deposit your money in this casino.

Slow website
They find every excuse for not paying you
Chat support is very rude
No positive points at all

Ybets Casino

Dear BettinGuru,

We’re sorry to hear about your dissatisfaction. We take your comments seriously. Please note that wagering requirement is a standard AML procedure that exists in many casinos. In our pursuit of clarity, we always specify to players that wagers for sports betting and casino are separate, which is outlined in our Terms. After the wager was completed by you, the withdrawal was processed successfully. We hope this has resolved your concern.

Best regards,
Ybets Team

sek93

Bronze

Romania

• 3 months ago

I deposited a total of 20.000 dollars to this casino and was never asked for any KYC verification - not even after exceeding the 10.000 dollars AML threshold . This raises serious concerns about the casinos compliance with international anti-money laundering regulations and player protection standards . It s unacceptable for a licensed operator to allow such large transactions without verifying the identity of the player. I will submit a complaint and i hope this will be investigated.Until then , i strongly advise caution when depositing large amounts here. Players should always be verified when reaching significant deposit levels - that did not happend in my case.I even submitted a complaint to the official law enforcement in my country and i am waiting for an answer. If need proof i can show . Thanks !
The email i contacted the support team is [email protected]
After more than a month without any reply, I contacted them again via live chat.
They gave a vague answer, closed the conversation, and refused to provide any clear timeframe or solution.
This is not a trustworthy platform!

Edit : 18.09.2025
I am once again providing an update regarding the Ybets casino.
First of all, I received confirmation following my petitions to ONJN (The Romanian National Gambling Office) that Ybets has been added to their blacklist. If you check ONJN’s blacklist, you will see that this casino operates under multiple domains and subdomains.

I will provide you with all the domains under which they operate in order to deceive authorities (when one gets blocked, they redirect to another) and to create the false impression of being a "serious rebranding platform."

Based on ONJN’s blacklist, I found out that Ybets is not just ybets1.io but also (ybets.net / ybets1.io / ybets2.io / ybets3.io / ybets4.io / ybets5.io / ybets6.io).

In my opinion, these practices are clear signs of fraud. They offer large bonuses to attract players, request small minimum deposits, and afterwards it doesn’t even matter if you win or lose, because eventually they demand KYC verification that can take forever.

My personal issue is actually the opposite – I deposited a total of 20,140 USD and they never asked me for any KYC. But that is another problem.

On September 16th, 2025, I received an email from [email protected]
, supposedly from "Aaron, your VIP manager," offering me a 500 YBS non-deposit bonus and an additional 200% deposit bonus up to 5000 YBS.

The conclusion is obvious for anyone who reads real reviews from real people. I personally have already contacted several entities that are providing support in combating these fraudsters, and I hope we will succeed in stopping them.

The registration process was fast,and the website design is simple enough to navigate.However,this does not compensate for the serious issues i have encountered.

Support does not answer to emails
Livechat restricted without reason
16 days no answer to the problem i encountered
The casino accepted 20.000$ deposits without asking for KYC.This is against AML laws and shows poor compliance.
No verifications above 10.000€

Ybets Casino

Dear sek93!

We’re sorry to hear that and apologize for the situation. Unfortunately, we’re unable to find your account. Please contact us at [email protected], and we’ll be glad to assist you with your issue.

Best regards,
Ybets Casino

Magik6

Silver

United Arab Emirates

• 4 months ago

I deposited and played here, managed to win and requested the cash out via crypto, it took around 5 days to be processed but I received the money. Other than that I don't have anything negative.

great selection of games
site runs smooth
a lot of promos

slow payment for Crypto Casino

Ybets Casino

Dear Magik6,

We appreciate your feedback, thanks for making us your entertainment choice!

Best regards,
Ybets Team

Chered

Bronze

Belarus

• 4 months ago

For a small win ($200) a KYC procedure is assigned, which lasts a very long time. Support does not respond for a long time. The site was unavailable for several weeks twice. The site itself is nice, the choice of games is wide. Although it was not possible to win much.

Large selection of slots
Большой выбор слотов
Various methods of replenishment, including cryptocurrency
Разные способы пополнения, включая криптовалюту
A wide range of sporting events
Широкая линия спортивных событий

KYC verification even with a small win
Проверка KYC даже при незначительном выигрыше
The verification takes a very long time, the verification department does not respond
Проверка длится очень долго, отдел верификации не отвечает
The site was under maintenance twice for a long time.
Сайт два раза длительное время находился на обслуживании

Ybets Casino

Dear Chered,

We regret any inconvenience caused and appreciate your feedback. Your security remains our highest priority. To guarantee that only you can access your account and funds, additional verification may be necessary. We do everything possible to complete these checks quickly, while complying with strict licensing rules. Thank you for your understanding.

Best regards,
Ybets Team

carhikk

Bronze

Chile

• 4 months ago

I enjoy the game process, and the design is pleasant. I've withdrawn a couple of times and money came without any delays. For me, it's a way to have fun, not to earn money. This casino does its job

Ybets Casino

Dear carhikk,

We’re so pleased you had a memorable experience with us!

Best regards,
Ybets Team

Srnsb0412

Bronze

Brazil

• 4 months ago

Review of Ybets Online Casino: Once Great, Now a Complete Disappointment
As a long-time player and someone who has deposited well over $400,000 USD into Ybets, I feel compelled to share how far this casino has fallen. What used to be a reliable and rewarding platform has turned into an absolute nightmare.
First, the no deposit bonuses that once kept things exciting and gave players reasons to stay engaged have completely disappeared. For years, these offers were a staple of Ybets, and now they’ve simply stopped without explanation.
Second, withdrawals are a mess. What used to be processed quickly now takes days—sometimes longer. For high-level players like myself, this is unacceptable. Speedy payouts are one of the most important trust factors in an online casino, and Ybets has completely dropped the ball.
Even worse, the VIP program has been disbanded. There are no VIP representatives, no perks, and no recognition for loyal, high-value players. After investing hundreds of thousands into this platform, the lack of customer care and appreciation feels like a slap in the face.
In short, Ybets has gone from a trusted casino to an unprofessional, unreliable site that seems to care little for its most loyal customers. I cannot recommend it anymore. Unless they drastically improve their services and reinstate the benefits that made them stand out, I’d suggest avoiding this casino altogether

Ybets Casino

Dear Srnsb0412,

We apologize if your expectations weren’t met. Thank you for giving us the opportunity to improve. Our team prioritizes fast withdrawal handling while respecting financial protocols. Together with our partners, we continue to streamline the process. We appreciate your patience during this time.

Players can access numerous bonus opportunities, available both as one-off offers and as regular promotions on our website. For full transparency, our Bonus Policy is always accessible through the footer, and we work to improve visibility by providing bonus details at the moment of activation. We remain dedicated to enhancing the overall player experience to ensure satisfaction.

Best regards,
Ybets Team

emely1806

Bronze

Mexico

• 4 months ago

Everything has been a complete headache. Supposed promotions arrive in the email every day, prompting me to deposit, but they can't approve my withdrawals. It's a scam. My username is Villa1806.

I've been waiting for more than a month for them to verify my account so I can withdraw my balance. The chat staff says I'll receive an email, but nothing happens. It's a scam. Their terms and conditions say the account will be validated within 24 hours, but it's not more than 30 days.
Mas de un mes esperando para que verifiquen mi cuenta y pueda retirar mi saldo, los del chat dicen que voy a recibir un correo pero nada pasa, es una estafa, en sus términos y condiciones dice que en 24 horas se valida la cuenta no es mas de 30 dias

Ybets Casino

Dear emely1806,

We apologize for any disappointment. Account and fund security is our priority. To protect you fully, further verification may be requested. These checks are completed without delay while upholding required compliance standards.

Best regards,
Ybets Team

Holoman25

Bronze

Germany

• 5 months ago

The casino has been preventing withdrawals of funds for almost four months.
For the first month, sports bets were reviewed for fairness, then an ID document was required. There has been no response from support for over three months.
I can only advise everyone not to play at this casino. It's probably an exit scam, and the operator is fleeing with all the funds.
Before the casino sends a standard response again:
My username is: User052992156

nothing
nothing

Casino probably cheats
Casino betrügt vermutlich
I have been waiting for my payment for almost four months and have been kept waiting until now
warte seit knapp vier Monaten auf meine Auszahlung und wurde bis jetzt immer hingehalten
Support doesn't help
Support hilft nicht weiter
Casino checks sports bets several times for "fairness" even though you only bet on the Premier League
Casino überprüft Sportwetteneinsätze mehrfach auf "Fairness" obwohl man nur Premierleague wettet

sdexcid

Diamond

Canada

• 5 months ago

This casino stalls payments and claims game check. I have been waiting 35 days and absolutely no progress at all. Do not play at this casino. Read the forum. There are hundreds of complaints.

Good deposit match
Lots of games

Been waiting 35 days for payment
They disable cashouts and claim fake game check
They take months on end to respond to complaints
Seems average payout is 3+months if at all.

Ybets Casino

Dear sdexcid,

We regret that your visit wasn’t enjoyable. Your feedback is being reviewed by management. Safeguarding your funds and account integrity is paramount. As such, we may initiate additional verification procedures. These are handled as efficiently as possible, always within our regulatory framework.

Best regards,
Ybets Team

ssspookyyy

Silver

Croatia

• 5 months ago

Please, avoid this casino if you want to get paid. For some reason they are disabling my withdrawals based on story that provider of game must make review. They are full of s**t and scam alert is high with this casino. Terms and conditions are inconsistent, no timelines. They will do what ever they can to avoit giving you your money that you have won fairly. Go on other sites, play and get paid without bulls**t, illigal reviews. Doubt there is any. They will brake every timeline they give you. STAY AWAY!!

They have games as others
Bonus is ok

Suspicisous reviews
Withdrawals disabled
Very slow
Support inadequate
NO timelines
Maybe illegal processes

takapon

Bronze

Japan

• 6 months ago

Nearly 2 Months Without Withdrawal – Unacceptable Delay and No Response

I submitted a withdrawal request to Ybets on May 5, 2025, and as of July 5, I have still not received my funds.

Here is the full timeline:
• May 5 – Withdrawal request submitted
• May 8 – Ybets confirmed that my account was under verification
• May 10–June 20 – I followed up several times and was told to wait, that it’s a "standard procedure"
• June 25 – I submitted my passport for KYC as requested
• July 2 – I followed up again, demanding confirmation
• July 5 – Still no response, no confirmation of receipt, and no update whatsoever

It has now been over 60 days, and Ybets has failed to process my withdrawal or even acknowledge my documents.

This is not just a delay — it’s a complete breakdown in customer support and transparency.
I have given them every chance, waited patiently, and kept detailed records of every communication.

As of today, I strongly warn other players to think twice before using Ybets, especially if you value timely payouts and professional service.

Withdrawal problems
Delayed payment
KYC issues
Poor customer support
No response from casino

gerasimoskioukas

Silver

Greece

• 6 months ago

I have been in the process of withdrawing my winnings since April 15th. It has been almost 3 months since then and I am still trying to figure it out. At first the reason was that they were investigating my account for legal gambling. This took a month and in the end I passed the check successfully. Then the ordeal of identification began. It took 3 weeks to verify my identity.
Then they asked for crypto wallet identification. They have asked for everything you can imagine. I have sent everything and they still insist on asking me the same thing every week.
They only answer once a week or sometimes not at all. I've played in many casinos but I've never seen such a disgusting mess.

They refuse to pay out winnings in any way
Αρνούνται να πληρώνουν τα κέρδη με κάθε τρόπο
They are mocking users
Κοροϊδεύουν τους χρήστες
Profit retention
Παρακράτηση κερδών

Ybets Casino

Dear gerasimoskioukas,

Our goal is to provide great service, we’re sorry we fell short this time. The protection of your account and balance is essential. Additional verification may sometimes be required, and we carry it out swiftly while ensuring compliance with licensing obligations.

As we see, the necessary checks have been completed and you have successfully withdrawn the funds. We hope that this resolved your concern!

Best regards,
Ybets Team

zyosefu11

Bronze

Japan

• 6 months ago

I applied for a withdrawal but it was canceled. I confirmed my play and submitted my KYC, but the money was not withdrawn. I contacted support and they ignored me when I emailed them.
I have a balance of nearly $5,000 for over six months but I have not been able to withdraw it.

I haven't been able to withdraw any money for over six months.
半年以上出金できていません。

Ybets Casino

Dear zyosefu11!

We’re sorry to hear that and apologize for the situation. Unfortunately, we’re unable to find your account. Please contact us at [email protected], and we’ll be glad to assist you with your issue.

Best regards,
Ybets Casino

hazetheman

Bronze

Romania

• 6 months ago

The casino isn't to be trusted at all. I first won some money and when I tried to withdraw they canceled my account to "verify" the game history - which is BS in my opinion.
I eventually ended up loosing the money and treid to cancel my accout. For over a month I am trying to close my account but their support is unable to close it or they give me BS excusses that "accounts with balance cannot be closed". I'll mention that they added money into my account to not be able to close it.
In the meantime I again won some money and tried to withdraw - they canceled my withdrawal for a few days with no way of withdrawing!

STAY AWAY FROM THIS CASINO!

Long withdrawals
Unable to exlcude yourself
Slow customer support

Ybets Casino

Dear hazetheman!

We’re sorry to hear that and apologize for the situation. Unfortunately, we’re unable to find your account. Please contact us at [email protected], and we’ll be glad to assist you with your issue.

Best regards,
Ybets Casino

Ste23

Silver

Brazil

• 7 months ago

The worst casino i have used in all my life, ignore all the fake reviews, over 3 months to get my money.
They want you to take picture infront of their website with ID just embarrassing, they ask for bits in stages 1 month something wait a month then something else DO NOT USE !

Nothing

They say no kyc but lie
No fast withdrawal
Over 3 month to get my money
Ask for picture infront of website and ID, embarrassing
Dont reply for a month

Ybets Casino

Dear Ste23!

I'm sorry that you feel this way.
But KYC procedures represent a standard practice implemented across all casinos.

Our dedicated KYC department diligently reviews submitted documents, ensuring completion within a 24-hour timeframe.

In this specific case, we have forwarded your game session to the game provider for their thorough examination.

Acknowledging that the provider's scrutiny may extend to a maximum of 14 business days, we consistently endeavor to expedite this process for you.

Best regards,
Ybets Casino

Georgia_M

Silver

Greece

• 7 months ago

After my winnings they try to delay my withdraw with the excuse that they will check with provider and will take arround 14 days. Now already pass 17 days and i don't have any news. BUT the balance is available these methods are rediculous.

Ybets Casino

Dear Georgia_M!

I'm sorry that you feel this way.
But KYC procedures represent a standard practice implemented across all casinos.

Our dedicated KYC department diligently reviews submitted documents, ensuring completion within a 24-hour timeframe.

In this specific case, we have forwarded your game session to the game provider for their thorough examination.

Acknowledging that the provider's scrutiny may extend to a maximum of 14 business days, we consistently endeavor to expedite this process for you.

Best regards,
Ybets Casino

markamkr

Silver

Austria

• 7 months ago

Unfortunately I have to say that this is the WORST CASINO I have ever played in... They advertise with posters on their websites with Best Casino 2024 and so on... What they are listing is a complete scam. This casino only exists to keep the money for as long as possible so that it can be lost again.

An investigation into my games was launched two weeks ago. I now have to wait two weeks. I can't close my account, even though the money is in my account. They say if I close it, it will be reopened immediately. Their goal is precisely to keep the player there with an open account for as long as possible...

Weekly payout of 2000???
Wöchentliche Auszahlung von 2000???
You can't block yourself if you have credit on your ddm account, UNBELIEVABLE
Man kann sich selbst nicht sperren wenn man Guthaben auf ddm Konto hat, UNGLAUBLICH
My money is not paid out because they find some excuses to keep the money in the account as long as possible
Mein Geld wird nicht ausgezahlt weil sie irgendwelche Asureden finden damit das Geld so lange wie möglich im Konto bleibt
Very bad casino payouts take too long and support is unnecessary always the same messages
Sehr schlechtes Casino Auszahlungen dauern zu lange und Support ist unnötig immer die selben nachrichten

Ybets Casino

Dear mihaelstnc,

We apologize for your negative experience and appreciate your honest review. We strive for transparency and fairness in gameplay at all times. As such, we partner with reputable game providers to monitor all games and ensure players adhere to rules, as set by the provider, to ensure that bad actors do not detract from the experience of regular players. Such checks do not imply bad faith from the player who is undergoing it, but if initiated, the procedure must be completed before we can resume uninterrupted gameplay. This helps us maintain a healthy gaming environment for all players!

Regarding account closure, it is correct that an account cannot be closed with an active balance as this would mean that you cannot access those funds and will constitute unfair holding of funds. In accordance of our Terms, we may only close accounts without active balance or payout requests.

Best regards,
Ybets Team

simplyme

Diamond

Germany

• 8 months ago

No!!!! Not a reputable casino!!! The site looks appealing, the bonus offers and cashback are nice but not useful. The games often crash, and you have to reload... strangely enough, the casino cashier already knows the result before the round is over... it's not worth depositing here! I've placed a total of almost €1,000 here, including wins and losses, and haven't had any decent payouts or fun playing. The worst providers here are NetEnt and Thunderkick; an absolute no-go casino with unfriendly, passive support (if you can even reach them).

Nice, clear website
Schöne übersichtliche Webseite
Large selection of games
Große Spieleauswahl
Cashback and bonus offers
Cashback und Bonusangebote

Support difficult to reach, long waiting times
Support schlecht erreichbar, lange Wartezeit
RTP at the lowest level
RTP im untersten Level
Account closure does not work, no response in chat
Kontoschließung funktioniert nicht, keine Antwort im Chat

Ybets Casino

Dear simplyme!

We’re sorry to hear that and apologize for the situation. Unfortunately, we’re unable to find your account. Please contact us at [email protected], and we’ll be glad to assist you with your issue.

Best regards,
Ybets Casino

khmiriwink97

Bronze

Tunisia

• 8 months ago

I have a bad experience with this casino, they make me wait 21 days in the first step of KYC despite they said its an anonymous casino and kyc not necessary. Then request first my ID and i have sent to them but they replied after 21 days saying we can now proceed with the KYC process ??? and they requested other documents and have sent to them since 8 days and im still waiting. One month just for the verification of some documents its really a scandale for a casino that you say very good one.

Give free spins weekly
Lot of providers and slots

slow verification process
slow payments process
slow reply by email and also waiting much in live chat to get help

Ybets Casino

Dear khmiriwink97!

We are currently experiencing temporary delays in processing payments. We understand the importance of timely transactions and sincerely apologize for any inconvenience this may cause.

Please rest assured that we are working diligently to resolve the issue as quickly as possible. We are confident that this will be resolved soon, and we will ensure that all outstanding payments are made promptly.

Thank you for your understanding and patience during this time.

Best regards,
Ybets Casino

Kkriz

Silver

Finland

• 8 months ago

They pay the withrawals no doubt. But they try to delay it as long as possible. My 600 euros withdraw is still pending and they say it will take 14 days or more because they check every big withdraw with game provider (or that is what they say). I have played fairly and have not broke any rules or terms and they still do that. Please read the long complaint history from here and AskGamblers before playing in this casino, you get the picture. They literally do the delaying of withdrawals for every player and in the same way. They get 9.4 points here because they pay eventually and the complaints get resolved but you can see that it will take weeks and even months in some cases. And most players propably just lose their money while waiting for the withdrawal so you dont even see the whole picture. Just be careful.

Nice selection of games

Super slow payment
14 days or more wihdraw time
Unhelpful customer service/chat
Not responding to emails

Ybets Casino

Dear Kkriz!

We are currently experiencing temporary delays in processing payments. We understand the importance of timely transactions and sincerely apologize for any inconvenience this may cause.

Please rest assured that we are working diligently to resolve the issue as quickly as possible. We are confident that this will be resolved soon, and we will ensure that all outstanding payments are made promptly.

Thank you for your understanding and patience during this time.

Best regards,
Ybets Casino

mad95

Bronze

Russia

• 8 months ago

Yo, Ybets is where it's at! The cashback is fire, and I love that there's no commission BS. Depositing is a breeze with all the payment methods they offer. The website looks dope, and the customer service is always on point. Withdrawals can take a minute, but it’s whatever. This casino is legit. 🙌

wide range of deposit methods

manual withdrawal in a few minutes

Ybets Casino

Dear mad95!

We are genuinely delighted to read your positive review! Your satisfaction is our top priority, and we're thrilled to know that you had an enjoyable experience at our online casino. Thank you for taking the time to share your feedback with us!

Best regards,
Ybets Casino

marysaegor33

Bronze

Russia

• 9 months ago

Ybets has been my go-to for a while now, and I'm obsessed! It's totally free to play, and that’s a game changer, IMO. I dig the cashback offers – they keep me coming back for more. Sometimes the withdrawals can take a lil' longer than I'd like, but it's not a deal-breaker. Just gotta be patient.

Ybets Casino

Dear marysaegor33!

We're overjoyed to receive your 5-star review! Thank you for choosing us.
It's fantastic to hear you had a 5-star experience! Thanks a bunch for sharing your feedback.

Kind Regards,
Ybets Casino

aryt

Bronze

Australia

• 9 months ago

Customer support has been super helpful whenever I had a question. Withdrawals have been smooth. No complaints here! ⭐️

Ybets Casino

Dear aryt!

Thank you for the stellar review! We're thrilled to hear you had a fantastic experience with us!

Kind Regards,
`Ybets Casino

bal0040000

Silver

India

• 9 months ago

If you made money in the free tournament do you payout?anyway nice being onbord colorful i like good job guy keep it going brilliant staff

Good casino colorful nice to play keep it going

Ybets Casino

Dear Dude30!

Thanks for taking the time to leave your review! We're committed to addressing any areas for improvement you may have noticed.

Best regards,
Ybets Casino

Nati0812

Bronze

Austria

• 9 months ago

This is the worst casino that exists. I urge everyone, really everyone here who reads this, to please stay away from ybets casino and never deposit here. Don't even try! They haven't wanted to pay out any money for two months. They drag on and make up a thousand things that aren't true just to avoid paying out the money. It couldn't be worse. So much effort, so many emails, so many complaints, so many calls to live support, you don't get a straight answer anywhere, or even none at all! Please stay away from them!!!!! It's all a scam, people. I'm taking legal action and will do everything in my power to get my money, no matter how long it takes, because that's what they want you to do, to lose patience and lose everything, but I won't do that. If they even have a license, I'll file a complaint with the licensing authority. My lawyer has already been involved.

No payout!!!
Keine Auszahlung !!!
Ignore!!!
Ignorieren !!!
Make the players look stupid!!!
Stellen die Spieler dumm !!!
Don't want to pay out the money at all!!!
Wollen das geld garnicht auszahlen!!!
Make up all sorts of things that aren't true!!!
Denken sich alles mögliche aus das nicht stimmt !!!
No replies to emails!!!
Keine Antworten auf Emails !!!
Live chat always gives the same answer and makes you look stupid!!!
Live chat immer die selbe Antwort und stellen einen dumm dar !!!
Close the chats for no reason!!!
Schließen die chats grundlos !!!
Block the payouts!!!
Sperren die Auszahlungen !!!
Do not pay for 2 months
Zahlen 2 Monate lang nicht aus

Ybets Casino

Dear Nati0812,

Thank you for letting us know. We’re committed to improving and hope to serve you better. Ensuring fairness and fulfilling withdrawals properly are key priorities for us. Withdrawals are only paused or canceled for reasons stated in our Terms, which are always accessible and communicated to players when relevant. Occasionally, banking system delays may occur, in which case we act swiftly to return the funds to your game balance.

Best regards,
Ybets Team

Safety Index of Ybets Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Ybets Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average6.0/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

High value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Warning:Casino has difficulty meeting stated withdrawal limits

This casino has difficulties processing withdrawals for amounts within the limits stated in the terms and conditions. Consequently, larger balances may take much longer to withdraw than expected.

Complaints about Ybets Casino and related casinos

(207)

207All5Opened0Unresolved89Resolved113Rejected

Complaints directly about Ybets Casino

Current status Waiting for a delayed payment 4d 4h 13m 58s

Withdrawal of player's winnings has been delayed.

The player from Macedonia has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day.

Opened Submitted: 05 Jan 2026

Current status Waiting for a delayed payment 8d 0h 36m 43s

Player’s withdrawal has been delayed.

The player from Lithuania has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet.

Opened Submitted: 05 Jan 2026

Current status Waiting for Casino Guru to reply 4d 13h 28m 45s

Player's withdrawal request is delayed and rejected.

The player from Albania files a complaint against Ybets for repeatedly rejecting his withdrawal requests despite completing the KYC verification process. After initially confirming his account verification, his first withdrawal attempt is blocked without clear communication or explanation.

Read moreRead less

Opened Submitted: 26 Dec 2025

Our verdict Player stopped responding

Player's account has been closed and winnings confiscated.

The player from Germany had his account closed by Ybets.net after winning money, which was justified by a false “duplicate account” claim despite the site previously acknowledging his prior account. He showed evidence that support had allowed him to play and deposit, and he requested a formal investigation to recover his withheld funds. The complaint was closed due to the player's lack of response to further inquiries and requests for evidence needed to proceed. The investigation and resolution remained pending until the player chose to resume communication.

Read moreRead less

Closed Submitted: 11 Dec 2025

Disputed amount: 1,000 USD₮

Our verdict Player stopped responding

Player's account has been closed with pending withdrawal.

The player from Sweden faced issues withdrawing 500 euros from Ybets, as his withdrawal requests were repeatedly canceled by customer support. Despite numerous attempts using various payment methods, the support team ceased communication, and the player's account was closed without him receiving his funds. The casino stated the account was closed due to a chargeback on deposit funds, which violated their terms, and they were no longer able to assist. The Complaints Team requested confirmation from the player regarding his account balance at closure and explained the implications of chargebacks. Due to the player's lack of response to inquiries, the complaint was closed without further action.

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Closed Submitted: 28 Nov 2025

Disputed amount: 5,000 kr

Our verdict Case closed

Player's withdrawal has been delayed.

The player from Manitoba had requested a withdrawal three months ago, but Ybets casino ignored his emails and refused to pay out his winnings. Despite having completed the necessary verification, he found the customer service agents unhelpful. The issue was resolved after the player provided the latest requested documents, which led the casino's KYC department to complete the verification and process the withdrawal. The player confirmed receipt of his winnings, and the complaint was marked as resolved by the Complaints Team.

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Resolved Submitted: 27 Nov 2025

Disputed amount: $652

Our verdict Player stopped responding

Player's withdrawal is delayed due to KYC process.

The player from New Zealand experienced a delay of over a month in receiving a response regarding the KYC process needed to withdraw his winnings. The Complaints Team attempted to assist by reaching out to the casino, which confirmed that there were no outstanding KYC procedures for the player's account. However, due to the player's lack of response to the team's inquiries and reminders, the complaint was closed.

Read moreRead less

Closed Submitted: 27 Nov 2025

Disputed amount: $300

Current status Waiting for Casino Guru to reply 6d 9h 59m 38s

Player's withdrawal is delayed due to KYC issues.

The player from the United Kingdom deposited $1000 and won $34,000 but is facing difficulties cashing out $1000 due to KYC requests. Despite sending multiple emails to complete the verification process, Ybets has not responded, leaving him feeling like a victim of the casino.

Read moreRead less

Opened Submitted: 26 Nov 2025

Our verdict Case closed

Player's withdrawal request is delayed.

The player from Croatia had completed the verification process 11 days ago but was still facing refusal for his withdrawal. He expressed concern about being a victim of the casino and highlighted numerous complaints regarding the site. The issue was resolved after the player marked the complaint as resolved, indicating successful communication and resolution with the casino regarding his withdrawal. We confirmed the resolution and encouraged him to reach out for any future issues.

Read moreRead less

Resolved Submitted: 17 Nov 2025

Disputed amount: €450

Current status Waiting for Casino Guru to reply 6d 6h 38m 43s

Player's withdrawal is delayed due to verification issue.

The player from Japan submitted KYC documents over a month ago to withdraw funds, but the verification remains incomplete. He has reached out to both support and the KYC department with no response.

Opened Submitted: 16 Nov 2025

Show more complaints (+10)