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All42,268Opened782Unresolved5,628Resolved13,368Rejected22,490
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Our verdict Case closed

Thebes Casino - Player’s account has been blocked.

Resolved Submitted: 30 Sep 2020
Disputed amount: €100
Safety Index 6.1 Below average
Our verdict Unjustified complaint

Casino Lab - Player’s winnings from promotional play have been voided.

Closed Submitted: 29 Sep 2020
Disputed amount: C$1,550
Safety Index 2.6 Very low
Our verdict Player stopped responding

1win Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 29 Sep 2020
Disputed amount: €130
Safety Index 8.7 High
Our verdict Player stopped responding

True Blue Casino - Player’s withdrawal has been delayed.

Closed Submitted: 29 Sep 2020
Disputed amount: A$1,650
Safety Index 7.6 Above average
Our verdict Case closed

Mr. Green Casino ES - Player’s account has been suspended.

Resolved Submitted: 29 Sep 2020
Disputed amount: €200
Safety Index 7.9 Above average
Our verdict Unjustified complaint

Box 24 Casino - Player’s winnings have been capped.

Closed Submitted: 29 Sep 2020
Disputed amount: €450
Safety Index 3.5 Low
Our verdict Player stopped responding

Leonmonaco Casino - Player’s struggling to receive her refund.

Closed Submitted: 29 Sep 2020
Disputed amount: $250
Safety Index 1.7 Very low
Our verdict Against fair gambling

White Lion Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 29 Sep 2020
Black points: 7,040
Disputed amount: €10,000
Safety Index 3.3 Very low
Our verdict Case closed

GoodWin Casino - Player’s struggling to complete KYC verification.

Resolved Submitted: 29 Sep 2020
Disputed amount: €900
Safety Index 6.6 Above average
Our verdict Unreasonable excuse

SELECT.bet Casino - Player's balance has been voided.

Unresolved Submitted: 28 Sep 2020
Black points: 4,665
Disputed amount: €10,000
Safety Index 1.2 Very low
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