GreatWin Casino - Player’s withdrawal has been delayed.

I have made a repatriation on Sunday and it takes 1-3 days to process them. The time is quite ridiculous because those few hundred sums can be credited to the account elsewhere in a couple of minutes. Just explain that some handler is putting me an email after processing a withdrawal. Nothing has been requested and no one has been emailed. Just waiting for the withdrawal to be withdrawn and playing back.

Dear JOUNI,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

Dear JOUNI,

Has there been any news? We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Yeah it took more than a week to process the withdrawal. The money came to the 2 Min account. I closed my account. Thing okay.

Awesome news, JOUNI. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.