The player from Mississippi had deposited $50 and won but was unable to withdraw her winnings, suspecting the casino might have been a scam. We had reached out to her for more information about her account status and the nature of her winnings. Despite extending the response period by an additional week, we did not receive any further communication from the player. As a result, we were unable to proceed with the investigation and the complaint was rejected.
Gamblemax Casino - Player struggles to withdraw winnings.
Amount: $7,877
Gamblemax Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
0.3
Gamblemax Casino has a Safety Index of 0.3, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
8 months ago
Public
Public
9 months ago
I made a deposit 0f 50. And Tried to withdraw after I won and I have heard nothing now. Pretty sure this casino is a scam 100% sure it is. I would take them off of here.
Public
Public
9 months ago
Hello youngbloodmary80,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Gamblemax Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
