Maria's work in Casino Guru has become crucial with her fondness for foreign languages since an early age, she has created a new standard for better analysis of online casinos. Language, accuracy, and transparency in Maria's work plus her contribution to the Casino Bonus team have helped improve our...
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Mária B.
Author
Mária Buvalová
Casino Analyst
Maria's work in Casino Guru has become crucial with her fondness for foreign languages since an early age, she has created a new standard for better analysis of online casinos. Language, accuracy, and transparency in Maria's work plus her contribution to the Casino Bonus team have helped improve our...
The annual withdrawal limit is 50,000 EUR for credit cards and vouchers, and 100,000 EUR for e-wallets and bank transfers
Casino screenshots
In-depth review
The goal of this review was taking a closer look at Welle Casino. Our expert team used our casino review process to check how it performs and where it lets players down. To form a clear view of this casino's safety, our expert team looked at its Terms and Conditions, licenses, player complaints, support, and limits. They used this data to decide where this casino falls between safe and legit and a clear scam.
Drawing on our team's research, we have worked out the casino's Safety Index. This score gives a clear picture of how safe and fair the casino is. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Welle Casino scored a High Safety Index of 8.5, which is why it could be considered a favorable option for most players in terms of fairness and safety. Proceed with reading our Welle Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of Welle Casino
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Welle Casino, we have looked closely into the Terms and Conditions of Welle Casino and reviewed them. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Based on our estimates or gathered data, Welle Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
Based on our findings, no important casino blacklists feature Welle Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Taking into account all factors in our review, Welle Casino has scored a Safety Index of 8.5, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Note: As far as we are concerned, Welle Casino is related to 4 different casinos. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Welle Casino.
Welle Casino: Terms and Conditions
To see how fair a casino is, we read through its T&Cs as part of every review. Our reviews often turn up clauses and rules in casino T&Cs that we regard as unfair or predatory. In some cases, these can be used to justify not paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Welle Casino during our review.
Player complaints regarding Welle Casino
We place a lot of weight on player complaints when reviewing casinos. They offer a clear picture of the issues players encounter and how casinos respond to them. We look at all complaints through our Complaint Resolution Center and from other sources. These all go into each casino's Safety Index.
We currently have 0 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 59 black points in total, out of which 59 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Welle Casino
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Judging by the 23 user reviews given to Welle Casino, it has an Excellent User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company information
Welle Casino is owned by JER-TEAM N.V., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
Welle Casino is licensed by Curaçao Gaming Authority in Curaçao.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 2,000 per day
No win limit
EUR 5,000 per week
EUR 10,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Welle Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Russian
24/7
German
24/7
Finnish
24/7
Italian
24/7
Bulgarian
24/7
Danish
24/7
Greek
24/7
French
24/7
Norwegian
24/7
Polish
24/7
Hindi
24/7
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Welle Casino, account management, withdrawal process, etc. Based on the test we have conducted, we have rated the customer support of Welle Casino as good.
Welle Casino slots and casino games
Players can enjoy these types of casino games at Welle Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 52 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Evoplay, Ezugi, Push Gaming, SA Gaming, BGaming, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Booongo (BNG), Relax Gaming, Lucky Games, Sneaky Slots, Slotopia, Mancala Gaming, Spadegaming, Spribe, Reevo, Mascot Gaming, Onlyplay, Amusnet, PG Soft (Pocket Games Soft), Reel Play, Gamzix, 3 Oaks Gaming, Betradar, EGT Digital, Hacksaw Gaming, Ka Gaming.
Welle Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
Currently, our database has the following 11 bonuses from Welle Casino:
100% up to $100 and 100 extra spins
50% up to $200 and 50 extra spins
40% up to $300 and 25 extra spins
100% up to €200
35% up to $400 and 25 extra spins
150% up to €200 and 100 extra spins
50% up to €300 and 50 extra spins
75% up to €250 and 25 extra spins
100% up to €250 and 25 extra spins
100% up to 500 R$ and 25 extra spins
50% up to 1,000 R$ and 25 extra spins
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
JER-TEAM N.V.
Operator
JER-TEAM N.V.
Established
2024
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Welle Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small to medium casinoMedium group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Welle Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Players enjoy the game selection and highlighted a great selection of slots.
Casino Bonuses
Welle Casino bonuses
Browse all bonuses offered by Welle Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that Welle Casino does not offer any bonuses to players from your country.
Loyalty program
Welle Casino offers a loyalty program. Here is what you can get for achieving a higher status:
Personal managerCashbackFree tournamentsHigher withdrawal limitsFaster withdrawalsExclusive eventsExclusive bonusesBirthday bonus
Summary of player reviews
Guru AI
The loyalty program attracts players with regular bonuses and cash rewards, though some found the bonus terms restrictive and wagering rules challenging.
Payment methods
Payments
Browse an overview of payment methods supported by Welle Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(42)
Payment methods (42)
Transaction limits
Withdrawal limits
€10,000
per month
€5,000
per week
€2,000
per day
Withdrawal limits influenced by other factors
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDCADEURAUDBRLCHFDKKMXNNOKPLNTRY
Summary of player reviews
Guru AI
Twelve players praised fast payouts and guaranteed cashouts, while others reported issues with slow or canceled withdrawals.
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
14 languages
EnglishFrenchGermanItalianRussian
9 more
All languages (14)
English
French
German
Italian
Russian
Spanish
Bulgarian
Danish
Finnish
Greek
Hindi
Norwegian
Polish
Portuguese
Live chat
Available in
14 languages
EnglishFrenchGermanItalianRussian
9 more
All languages (14)
English
French
German
Italian
Russian
Spanish
Bulgarian
Danish
Finnish
Greek
Hindi
Norwegian
Polish
Portuguese
Customer support:
Available in
14 languages
EnglishFrenchGermanItalianRussian
9 more
All languages (14)
English
French
German
Italian
Russian
Spanish
Bulgarian
Danish
Finnish
Greek
Hindi
Norwegian
Polish
Portuguese
Live chat rating
Good
Average response time: 5m
Based on 3 tests
Date and tester
Response time
Rating
31 Jul 2026
Mária B.
5m
Average
14 Apr 2025
Ayberk A.
Not measured
Good
25 Jul 2024
Dominika L.
Not measured
Good
Summary of player reviews
Guru AI
Customer support receives more praise than criticism, with 8 positive reports highlighting friendly, helpful, and quick responses.
User reviews
User reviews of Welle Casino
This is a place to share experience with Welle Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Excellent
Rated by 23 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Summary of player reviews
Guru AI
Payments consistently receive positive feedback, and the game library appears to be a strong point for many players. Verification processes and customer support show some concerns, though experiences are relatively balanced.
Casino Guru
We want players to understand gambling.
Browse user reviews
All
Bonuses (14)
Support (14)
Games (7)
Payments (17)
Verification (6)
• 3 weeks ago
The first thing that stands out about this casino is its great visual originality, with a very well-executed aquarium/ocean theme. Its modern interface, full of bubble-style animations, gives it a fun, interactive touch. And if you get tired of it or feel distracted, the platform gives you the option to disable the animations from your profile settings, which I think is a great optimization detail.
Something I find great about Welle Casino is the way they promote their official social media channels, for example, on Instagram, where they constantly post interactive puzzle games. If you win, you can win free spins or some other bonus, which is something very few casinos offer their users.
I also want to highlight the friendly and prompt service I received from customer support, which greatly enhanced the experience.
In terms of game variety, it's very comprehensive, with a highly competitive catalog so you won't have time to get bored. And if slots aren't your thing, it also offers live casino and sports betting, so it's a super complete casino and, at least for me, it's provided a positive experience. 🩵
Lo primero que resalta de este Casino es su gran originalidad visual, con una temática acuario/oceánica muy bien lograda, su interfaz moderna llena de animaciones estilo burbuja le da un toque interactivo muy divertido y si te llega a cansar o sientes que distrae, la plataforma te da la opción de desactivar las animaciones desde los ajustes de tu perfil, lo cual me parece un detallazo de optimización.
Algo que me parece genial de Welle Casino, son sus dinámicas que hacen a través de sus redes sociales oficiales por ejemplo, en Instagram, dónde publican constantemente juegos de acertijos interactivos y si sales ganador, puedes ganar tiros gratis o alguna bonificación y es algo que muy pocos Casinos brindan a usuarios.
También destacó el trato tan amable y rápido de parte de atención al cliente que me han brindado, eso fortalece mucho la experiencia.
En el aspecto de variedad de juegos, es muy completo, tiene un catálogo bastante competitivo por lo cual no tendrás tiempo para aburrirte y si las Slot's no es lo tuyo, también ofrece Casino en vivo y Apuestas deportivas, así que, es un casino súper completo y por lo menos a mi, me han dado una experiencia positiva. 🩵
Constant bonuses
Bonos constantes
Quick verification
Verificación rapida
Fluid interface
Interfaz fluida
Excellent customer service
Excelente atención al cliente
Innovative dynamics
Dinámicas innovadoras
Variety of games
Variedad de juegos
Fast refunds
Reintegros rapidos
I have no negative experience.
No tengo experiencia negativa.
• 3 months ago
I'm new to this casino, but I've already appreciated the responsiveness of the support and the speed of payments. So far, everything's great, and I hope this isn't a temporary issue, but a permanent service standard.
responsiveness of support
so far, everything is excellent
I haven't found any critical flaws so far
Welle Casino
Hello GhostWall!
Thank you for sharing your first impressions with us.
We are delighted to hear that you have already had a positive experience with our customer support and payment processing.
Providing responsive assistance and reliable service is an important part of the high standard we aim to maintain for every player.
We truly appreciate your trust and look forward to continuing to provide you with the same high level of service.
Best regards,
The Welle team
• 4 months ago
generally an ok site, a bit old fashioned but it doesnt matter me,
it s a vpn friendly casino its a big plus,
however the 3 x wager while its normal in many casinos, live casino or table games in general, video blackjack etc, count only 20% that means you should make 15X wager your deposit to play with normal deposit without bonus, i mostly play blackjack so its a huge minus for me.
they paid my winnings from blackhack pretty fast (1st deposit is within 20 minutes) i have also a second one pending and they told me cause of my vip level time frame is max 10 hours.
to sum up, if you play slots might be a good casino and you dont have a problem with 3x wager,
however i mostly play blackjack so i start with a huge drawback of 15x wager my deposit in blackjack.
update, i make my review from neutral to positive after some more visits, they pay pretty fast , their slots have good rtp, for example they have max rpt in play n go and other providers,
but the 15x wager before cashout on blackjack is still a big disadvantage
good cash out speed
vpn friendly
3 x wager in slots (ok its normal in many casinos the 3x wager) but in table games / live casino the bet counts only 20%
• 6 months ago
I like playing here because I can guarantee I can cashout if I made a winning
Great casino layout, no laggy
Payment method for Canadian is most available
Nice support.
Trusted
Nothing so fat
• 1 year ago
I was pleasantly surprised with Welle Casino. Bonuses are nice, payouts come quickly, and the site supports a lot of languages, which is really convenient. The design could use a refresh, but that’s a small minus compared to the positives.
Good bonuses
Fast withdrawals
Many languages
The design looks a bit outdated
Welle Casino
Greetings NeleS!
Thank you for sharing your experience!
We’re delighted to hear that you enjoyed our bonuses, fast payouts, and multilingual support. It’s great to know that these features made your time at Welle Casino convenient and enjoyable.
We look forward to providing you with many more fun and rewarding sessions!
Best regards,
Welle Team
• 1 year ago
I’m truly happy I chose Welle Casino. Although my case required additional verification, everything was handled fairly and transparently. The team communicated respectfully, answered my questions, and eventually, my win was confirmed and paid out as promised.
Such a responsible approach builds trust. I’m grateful for this experience – Welle Casino showed that they value their players and keep their word.
I wholeheartedly recommend them!
Fair verification and successful payout
Honest and respectful communication
Trustworthy and reliable casino
Verification process completed smoothly
No negative experience to mention
Welle Casino
Greetings robke!
Thank you for your review!
We’re very glad to hear that the verification process was smooth and transparent for you, and that our team was able to assist with any questions. It’s important to us that every player feels confident and trusts us.
We especially appreciate you taking the time to share your experience — reviews like yours truly inspire us and help us improve!
Warm regards,
Welle Casino
• 1 year ago
Been playing here for a few months, i've been lucky and won a big amount, never had any issues with withdrawals. No delays except for one time where i messaged the chat and they processed it within 5 minutes.
Most major providers are available for play
Would definitely recommend playing here, i've already recommended it to my friends.
Fast withdrawals
Huge selection of providers
Helpful staff
The rtp on some providers could be a bit better
Welle Casino
Greetings Christos92!
Thanks a lot for the great feedback – and huge congratulations on your big win!
We’re happy to hear you’ve had a smooth experience, especially with our withdrawal process and game selection, and also that our support team was there when needed.
We’d also love to see higher RTP systems implemented more widely, but this depends on the game providers.
Thank you for recommending us – your support means a lot!
Warm regards,
Welle Casino
• 1 year ago
This is a serious casino that i can definitely recommend
Lots of game,and i love to play here
Fast Withdrawels and very friendly customerservice
Fast verificationsprocess
Nothing negative to say
Welle Casino
Hello Gaysir8
Thank you so much for your kind words! We're thrilled to hear you're enjoying your time with us and loving the game selection.
Your satisfaction means a lot – and we’re just getting started!
Warm regards,
Welle team
• 1 year ago
It is a casino that does not serve the Greek public.. be careful, we make deposits with a bank account and they cannot say they can make withdrawals to it.. I made a withdrawal of 200 euros, they canceled it, I made a withdrawal of 160 euros, they canceled it, I just made a withdrawal of 100 euros, they immediately accepted it and it was suddenly approved by my bank.. ATTENTION TO GREEK PLAYERS HOW TO MAKE DEPOSITS ON THIS SITE..
ειναι ενα καζινο που δε κανει για το ελληνικο κοινο.. προσοχη κανουμε καταθεσεις με τραπεζικο λογαριασμο και δε μπορουν λενε να κανουν αναληψεις σε αυτον.. εκανα αναληψη 200 ευρο την ακυρωσαν εκανα αναληψη 160 ευρο την ακυρωσαν μολις εκανα αναληψη 100 ευρο αμεσως την δεχτηκαν και εγγριθηκε ξαφνικα απο την τραπεζα μου.. ΠΡΟΣΟΧΗ ΣΤΟΥΣ ΕΛΛΗΝΕΣ ΠΑΙΚΤΕΣ ΠΩΣ ΚΑΝΟΥΝ ΚΑΤΑΘΕΣΕΙΣ ΣΤΟΝ ΙΣΤΟΤΟΠΟ ΑΥΤΟ..
Welle Casino
Greetings chmarou83!
Thank you for taking the time to share your experience!
We’re sorry to hear about the issues you encountered with your withdrawals, and we completely understand how frustrating this situation must feel.
Please note that the availability of payment methods and the approval of withdrawals depend on the verification process and the requirements set for each payout option, not on nationality.
According to the casino’s terms, all withdrawal requests must pass standard security and identity checks. If needed, you can always reach out to the support team, and they will be happy to help you.
Thank you again for bringing this to our attention. We hope the situation is resolved smoothly, and we wish you trouble-free withdrawals moving forward.
Best regards,
Welle Team
• 1 year ago
Long withdrawal of funds, I waited for several days and no need to tell that it always takes longer to withdraw to a card, in other casinos for some reason they withdraw even to a card in a day. Otherwise, no complaints, a good casino
Welle Casino
Good afternoon TirilL!
Withdrawal speed to a card can range from instant to 1-3 days, depending on your bank. However, we assure you that we process everything as quickly as possible on our end!
We're glad you enjoyed your experience overall and will continue to maintain a high standard.
For even faster withdrawals, you can use crypto or e-wallets.
Best regards,
Welle Team
• 1 year ago
It has its strengths and weaknesses, but so far everything is great!
fast withdrawals
quick verification
loyalty points bonuses
friendly support
cashback after deposit
small withdrawal limits
poor sportbook
Welle Casino
Hello ConorF!
Thank you for your feedback!
It’s great to hear that you’re enjoying the fast withdrawals, quick verification, and our loyalty rewards.
We're always working to improve and make your gaming experience even more exciting!
Wishing you lots of luck and big wins ahead!
Best regards,
Welle Team
• 1 year ago
a very good casino, full account identification immediately, very fast payments, very good bonuses and very very good customer service,
I highly recommend it
Welle Casino
Greetings miba752!
Thank you so much for your kind words!
We're thrilled to hear that you had a great experience with our casino, from fast payments to bonuses and customer service.
Your recommendation means a lot to us!
Wishing you the best of luck and many more wins ahead!
Best regards,
Welle Team
• 1 year ago
I am pleasantly surprised by this casino.
Loyalty here is rewarded in a special way, with bonuses coming in regularly.
The service speed was impressive: verification took minimal time, and withdrawals were processed without delay. It’s also convenient that VPN use is allowed here, which isn’t welcomed everywhere.
I can confidently say I’m happy with my choice and would recommend giving it a try!
Welle Casino
Good afternoon SofiaBerg!
We thank you for your feedback!
In our loyalty program, we’ve done our best to ensure that you can regularly receive a variety of gifts and find it enjoyable to visit every day—thank you for appreciating this.
We’re truly glad that your verification and subsequent withdrawal went exactly as you hoped—quickly and without delays!
Thank you for your recommendation and support!
Best regards,
Welle Team
• 2 years ago
I might have given a higher rating but the loyalty system may be to someone's liking but I can't log in every day to collect something. This is perhaps the only drawback - otherwise everything is fine, withdrawal and verification are fast, VPN can be used.
Welle Casino
Greetings Eriksson!
Thank you for your support!
Our loyalty system offers a unique experience compared to the traditional programs at other casinos, as we wanted you to receive gifts on a regular basis.
We’re glad to hear that you’re satisfied with everything else, including our friendly approach to VPN use.
Best regards,
Welle Team
• 2 years ago
A new casino is pleasing from the start with generous welcome bonuses, and the loyalty system provides something every day, which is quite unusual yet generally acceptable. Verification is fast. There are many games, but so far, luck hasn’t struck anywhere—only small wins here and there.
fast verification
many bonuses
many games
Welle Casino
Greetings Tapio!
Thank you for your feedback!
We’re glad to hear that you’re happy with everything and enjoyed our welcome bonuses. Indeed, our loyalty system rewards daily activity, allowing you to accumulate many bonus points.
You quickly passed verification, and now we wish you the best of luck so you can fully enjoy all the other aspects of our casino!
Best regards,
Welle Team
• 2 years ago
OK, gambling is risky, but if you have loyalty points in the casino you should be allowed to use them before you leave the casino for good. I had loyalty points worth around 50 euros and was not allowed to receive them because part of them would only be paid out in 9 days. Absolutely unfair and no consideration in the chat.
IF A CUSTOMER IS FRUSTRATED AND LOSES, HE SHOULD AT LEAST BE GIVEN WHAT HE DESERVES.
I didn't receive anything, left the loyalty points there and deleted my profile.
NOGO
OK, Glücksspiel ist riskant, aber wenn man Treuepunkte im Casino hat sollte man die nutzen dürfen bevor man das Casino endgültig verlässt. Ich hatte Treuepunkte in Wert von ca. 50Euro und durfte diese nicht erhalten weil Teilbeträge davon erst in 9 Tagen ausbezahlt werden würden. Absolut Unfair und null entgegenkommen im Chat.
WENN EIN KUNDE FRUSTRIERT IST UND VERLIERT SOLLTE IHM ZUMINDEST DAS ZUSTEHENDE GEGEBEN WERDEN.
Habe nichts erhalten die Treuepunkte da gelassen und Profil gelöscht.
NOGO
Boni has a calendar system
Boni hat Kalendersystem
Only losses
Nur Verluste
Welle Casino
Greetings sesea!
Thank you for your feedback!
There are many loyalty programs out there, each with its own advantages and disadvantages. We've worked hard to design our system in a way that allows you to earn various long-term rewards. Everyone has their own preferences, and we’re sorry to hear that our program didn’t meet your expectations.
We’ve reviewed your interactions with our support team and found nothing that falls outside the industry’s standard practices.
Nonetheless, we wish you the best of luck and sincerely hope you find something that suits you 100%
Best regards,
Welle Team
• 2 years ago
3x wager on deposit and only 100% counts on slots. 20% on black Jack.
Support overall really bad and also trying to stall withdrawal.
Update: And as you can see, same reply from casinos thats not from the same owner, according to them. So i could play on these casinos even tho i was self excluded from wazbee for example. Kinda funny they stating it is not part of this casino. 😎😂
Nothing
Slow support
Welle Casino
Hello Svettrulle!
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience did not meet your expectations.
Player safety remains our top priority, along with strict compliance with anti-money laundering regulations.
Looking ahead, we believe that as the number of honest players grows, we'll be able to ease the current restrictions.
Your understanding is greatly appreciated, and we hope for your continued support.
Best regards,
Welle Team
• 2 years ago
I wouldn't recommend this site. Support IS horrible. If you have any issues, support just copypastes The same answers everytime. You need to wait a lot to get your issues resolved. I Lost 5000 e within a Day and i didn't get any reasonable bonus etc. for it. There is multiple sites that actually wants to keep their customers by offering many good bonuses with good terms. This site isnt that. I would recommend to everyone a site that offers no wager prizes for your money, such as a cashback, cash or spins. This site is not the one. Horrible experience. The site has had MULTIPLE errors, and what do you think do they compensate that? No they dont. If you go to support Ask what is going on, they just say that unfortunately i dont have Access to that info. They dont Even Ask IT from another department, like they do on other sites If they dont know The answers. Zero respect towards customers here honestly. AVOID this site and every other site with same management. Most arrogant management/support i have seen on casino industry. Extremely horrible.
One of the worst loaylty programmes
Extremely bad support
Bad terms on bonuses, for example Max withdraw X10 for The bonuses that you have first collected with your own money
Not any generous offers for a loayl customers
Welle Casino
Greetings Mag7!
Thank you for taking the time!
We understand that there is always room for improvement, and after reviewing your case more closely, we noticed that according to our system, you've received over a dozen bonuses, totaling more than 50% of your investments.
Every piece of feedback helps us improve, and yours is no exception. We will continue striving to meet the needs of every player!
Best regards,
Welle Team
• 2 years ago
This became my favourite casino. I really like to play here, the loyalty program is really cool, it gives you points you can exchange for cash. Moreover you can play with VPN here which I appreciate a lot as I usually use vpn due to privacy concerns. What is more, the site design is unique and makes the experience even better.
Nice design
Amazing loyalty program
A lot of games
A lot of payment methods
Friendly support
VPN-Friendly
Welle Casino
Hello kvq82hbwj8!
Thank you for your feedback!
We’re glad to hear that you’re happy with what we’re doing. When we built our loyalty system, our main focus was ensuring you could get as much as possible from it.
Thank you for acknowledging the work of our designers, who put a lot of effort into the site. Creating a user-friendly environment is also a top priority for us, and we’re glad to hear that our approach to VPNs is working for you!
May luck always be on your side!
Best regards,
Welle Team
• 2 years ago
anytime :) great casino!
There is nothing that is bad
jederzeit gerne :) tolles casino!
Es gibt nichts was schlecht ist
FAST PAYOUT under 24 hours
SCHNELLE AUSZAHLUNG unter 24 Stunden
fast verification
schnelle verifizierung
top customer service
top kundenservice
great selection of slots
tolle auswahl an slots
machines give good
automaten geben gut
nothing
nichts
Welle Casino
Hello stickeralarm!
Thank you for your feedback!
We are incredibly pleased to hear that you enjoyed everything. Your support is especially important to us at the beginning of our journey!
We wish you the best of luck and many victories in your favorite games so you can continue to enjoy fast withdrawals!
Stay on top of the wave.
Best regards,
Welle Team
• 2 years ago
Complex but quite generous loyalty system, it takes time to figure it out. Verification is fast, withdrawal to crypto too
loyalty system
fast withdrawal
Welle Casino
Hello Freja!
Thank you for your feedback!
We're glad you’re enjoying the loyalty system. Congratulations on successfully making a withdrawal, and we’re happy to hear that not only did you complete verification quickly, but you also received your funds without delay.
Stay with us, there’s still plenty of exciting things ahead!
Best regards,
Welle Team
• 2 years ago
If you choose to play Amatic Wild Shark or Lucky joker 100 you must play for 5 euros.
Why can't you play for 2 euros? Do not recommend.
On their page it says 15% cashback. Not true. Didn't get any congratulatory free spins either.
Big disappointment!
Om du väljer spela Amatic Wild Shark eller Lucky joker 100 du måste spela för 5 euro .
Varför kan inte man spela för 2 euro ? Rekommenderar inte .
På deras sida står 15 % cashback .Stämmer inte. Fick inte heller grattis free spins ingenting .
Stor besvikelse !
Nothing
Inget
No cashback
Ingen cashback
No loyalty
Ingen lojalitet
Customer service cannot answer them kqnbing rules, but you have to write further, etc
Kundtjänst kan inte svara dem kqnbinga regler utan du måste skriva vidare o.s.v.
Welle Casino
Greetings Jasmon!
Thank you for your feedback!
We are sorry that you rated us so low, but we are grateful that you are helping us improve. We will inform the technical department so they can review your situation and take action if necessary.
Our loyalty system is unique, but if you take a closer look, you may notice that it is multifaceted and can offer you more bonuses than it might seem at first glance!
We hope you will give us a second chance!
Best regards,
Welle Team
• 2 years ago
i made deposit today becuse in their site it says 125% deposot bonus witch is scam, when you deposit you o only get your deposit becuse i should have knew better so do not make same misstake and belive you will recive 125% deposit bonus.
Many slot
No deposit bonus or fake promo no answer from chat no anwser from support
Welle Casino
Greetings mdarowiche1978!
Thank you for taking the time!
As we can see, you have written over 50 reviews, which means you’ve played at more than 50 casinos. All we can do now is sincerely hope that you will find the place where you'll be 100% satisfied with everything.
We recognize that our Welcome Bonus may be new to you, but we want to assure you that it comes with numerous advantages. Here's why our bonus is a game-changer that will elevate your gaming experience:
1. Non-sticky bonus: Enjoy the freedom to withdraw your funds at any time without any obligations.
2. No maximum bet restrictions: Feel free to place high bets and explore bonus buy features without limitations.
3. No maximum withdrawal limits: Your winnings are entirely yours to claim, with no maximum thresholds.
Our bonus provides unparalleled flexibility, ensuring a customer-friendly experience like never before!
Thank you for being with us, and we wish you the best of luck in your endeavors!
Best regards,
Welle Team
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