BC.Game Casino - Player’s deposits were not credited.

My bc game user id 61332797.My bC game username Yasir 1 This is a complete fraud game, BC game. They have eaten up my deposit of ₹10,000 in almost 5-6 transactions. They say that the deposit amount of people has not been credited to the merchant. Then they say that the refund will come. It never comes in 7 days. It has been successful, the transaction has been done. It has been traced from the bank account. Still they do not put the amount of people in the game. They eat it up, this is a thief. This is a fake casino site, it is a fraud Bc-game, please do not play it, he will lose everything. Today I have presented all the transactions in front of Casino Guru. I have given him the proof. Now let's see what action he takes against bc-games People should avoid this game. B Games is the biggest fraud in this game. And I say to Casino Guru that I am ready to produce my bank statement in PDF form or password form or send my bank statement in PDF form by email at any time. Any proof is required at any time. I am ready to give it. They ate up all the money, not even a single transaction was deposited or credited to my game wallet. Deposit transaction order ID. F-1819748527674401259. F-1819031129767963066. F-1819028001451431098 F-1817836253548064450 F-1817803422104195266. F-1817256451834408271 F-1819374436080018930 I want all transactions images attached on this email but not possible some images I uploaded attached this email. I would have sent you many more proofs and images and transaction details but not in this. No more than this is being uploaded in this! I tried very hard to attack through this email and could not do so despite all the evidence.

Dear Yasir223,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it’s a manual process that might take up to a month to resolve. In these cases, the casino usually has its hands tied. I would also strongly recommend against depositing any more funds until the issue is resolved.

If the money got lost during the transaction, it will take some time before it’ll be credited to your casino account.

I’m sorry we couldn’t be of much help now. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Tomas

Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.