Fat Panda Casino - Player is unable to withdraw his winnings.

I am trying to withdraw 181 pln.My account is fully verified.I was tried to use many withdrawal options- none of them works.When i am trying to withdraw via inpay- withdrawal is always rejected.When iam trying to withdraw via jeton- there is error( i depisited via jeton without any problems) when iam trying withdaw via wire transfer- there is also error.This is like a scam casino.there is no possibility to withdraw via any method.

Dear paweln1984,

Thank you very much for submitting your complaint. I'm sorry to hear about your issue. Please allow me to ask you a few questions to better understand the situation.

Have you made any successful withdrawals from this casino in the past?

Have you accumulated your winnings with or without an active bonus?

Have you discussed the withdrawal problem with customer support? How long have you been experiencing these difficulties?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Hi

I have not made any successfull withdrawals.I have not used any bonuses.yes,i wrote to support.they only ask for screenshots with error and wait and wait without solving problem.I m trying to withdraw for 2 days.

Now i want to withdraw all my winnings-333,25 pln and stop using fatpanda casino.

Hi!I would like to inform, that I received my winnings and problem is solved.Thanks for help! 🙂

please also delete my account on casino guru.

Dear paweln1984,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Veronika

Casino.Guru