HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,350Opened772Unresolved5,644Resolved13,392Rejected22,542
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

1win Casino - Player’s withdrawal has been delayed.

Closed Submitted: 29 Feb 2024
Disputed amount: 6,200 TJS
Safety Index 8.7 High
Our verdict No reaction policy

VikingSpin Casino - Player's deposit not credited to the casino account.

Unresolved Submitted: 28 Feb 2024
Black points: 40
Disputed amount: €25
Safety Index 4.9 Low
Our verdict Player stopped responding

Betstarexchange Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 28 Feb 2024
Disputed amount: 36,820 INR
Safety Index 4.8 Low
Our verdict Player stopped responding

2Win Casino - Player struggles with withdrawal.

Closed Submitted: 28 Feb 2024
Disputed amount: A$2,000
Safety Index 8.2 High
Our verdict Player stopped responding

MyStake Casino - Player's deposited money not showing up.

Closed Submitted: 28 Feb 2024
Disputed amount: $12,000 ARS
Safety Index 9.7 Very high
Our verdict Case closed

Pix55 Casino - Player’s winnings were confiscated without reason.

Resolved Submitted: 28 Feb 2024
Disputed amount: 3,000 R$
Safety Index 4.6 Low
Our verdict No reaction policy

BetdaVirada Casino - Player’s withdrawal delayed.

Unresolved Submitted: 28 Feb 2024
Black points: 123
Disputed amount: 2,500 R$
Safety Index 3.4 Very low
Our verdict Other

BetOnRed Casino - Player disputes bonus win limit.

Closed Submitted: 28 Feb 2024
Disputed amount: €2,276
Safety Index 8.2 High
Our verdict Case closed

CatCasino - Player's deposit not credited in the account.

Resolved Submitted: 28 Feb 2024
Disputed amount: C$50
Safety Index 8.9 High
Our verdict Player stopped responding

Rollbit Casino - Player’s winnings have been confiscated.

Closed Submitted: 28 Feb 2024
Disputed amount: $4,000
Safety Index 4.0 Low
Show more complaints (+10)
Showing 26,031 - 26,040 of 42,350 complaints
1...2,603 2,604 2,605...4,235
Go to pageof 4,235 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.