HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,209Opened889Unresolved5,389Resolved12,969Rejected21,962
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

Alphabook Casino - Player struggles with a delayed withdrawal process.

Closed Submitted: 29 Dec 2023
Disputed amount: €3,604
Safety Index 6.4 Below average
Our verdict Case closed

Bet7 Casino - Player experiences delayed withdrawal and poor customer service.

Resolved Submitted: 29 Dec 2023
Disputed amount: $624,000 CLP
Safety Index 5.1 Below average
Our verdict Case closed

Dreams Casino - Player’s withdrawal is delayed.

Resolved Submitted: 29 Dec 2023
Disputed amount: $682
Safety Index 6.8 Above average
Our verdict Player stopped responding

Brango Casino - Player faces withdrawal and verification issues.

Closed Submitted: 29 Dec 2023
Disputed amount: Ł2
Safety Index 8.2 High
Our verdict Case closed

Fight Club Casino - Player’s account closure with pending refund.

Resolved Submitted: 29 Dec 2023
Disputed amount: $5,536
Safety Index 8.1 High
Our verdict Against fair gambling

Monro Casino - Player problems with bonus conditions for withdrawal.

Unresolved Submitted: 29 Dec 2023
Black points: 22
Disputed amount: €103
Safety Index 7.1 Above average
Our verdict Unjustified complaint

Raging Bull Slots Casino - Player's winning withdrawal delayed and a promotion not honored.

Closed Submitted: 29 Dec 2023
Disputed amount: $1,000
Safety Index 5.2 Below average
Our verdict Case closed

Bet1000 Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 29 Dec 2023
Disputed amount: €595
Safety Index 5.7 Below average
Our verdict Case closed

Smokace Casino - Tournament winnings not paid to the player.

Resolved Submitted: 29 Dec 2023
Disputed amount: €200
Safety Index 9.4 Very high
Our verdict Unjustified complaint

BetMGM Casino UK - Player's account suspended due to responsible gaming issues.

Closed Submitted: 29 Dec 2023
Disputed amount: £1,600
Safety Index 9.8 Very high
Show more complaints (+10)
Showing 26,021 - 26,030 of 41,209 complaints
1...2,602 2,603 2,604...4,121
Go to pageof 4,121 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.