HomeOnline CasinosArlekin Casino Review
Arlekin Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (42)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Giropay
  • InstaDebit
Withdrawal limits
 per month
€10,000
 per week
€2,500
 per day
€1,000
Dama N.V.
2021
< $1,000,000
OverviewBonusesUser reviews41Safety Index explainedDiscussion1Payment methods42
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Arlekin Casino Review

We've thoroughly reviewed Arlekin Casino and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because Arlekin Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Arlekin Casino is a smaller online casino revenue-wise. It's part of a group of related casinos. However, this group is still quite small even when evaluated as a whole. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found no relevant complaints about this casino.

Based on all of the information mentioned in this review, we can conclusively say that Arlekin Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (42)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Giropay
  • InstaDebit
Withdrawal limits
 per month
€10,000
 per week
€2,500
 per day
€1,000

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (7)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (87)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • ELK Studios
  • Yggdrasil Gaming
  • Tom Horn
CASINO SCREENSHOTS
arlekin_casino_game_gallery_desktop
arlekin_casino_homepage_desktop
arlekin_casino_promotions_desktop
arlekin_casino_game_gallery_mobile
arlekin_casino_homepage_mobile
arlekin_casino_promotions_mobile

Positives

  • Good selection of game providers
  • Multiple currencies in one account
  • Various responsible gambling options available
  • Live dealer games are available
  • Live chat support is available 24/7

Negatives

  • Livechat is not available for all website languages
  • Not all game providers are available for all countries
  • Not all payment methods are available for all countries

Interesting facts

  • Small international casino
  • Deposits need to be wagered 3x before a withdrawal is requested
  • Average monthly withdrawal limit
Author & Guarantor: Ayberk Ayan Last updated: 21 Dec 2023 Anything incorrect or missing? Let me know
Casino Bonuses

Arlekin Casino bonuses

Browse all bonuses offered by Arlekin Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (41)

User reviews of Arlekin Casino

This is a place to share experience with Arlekin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Great

Rated by 41 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 8 months ago
Without a doubt the best casino I've played at so far.

The bonuses are fair, and they actually pay out the free spins daily without having to contact customer support every day to manually activate them for a change haha.

I've had no issues with KYC and withdrawals either.

Could probably say more good things but I hate texting lol.

Overall, 10/10
  • customer service
  • Bonuses
  • Easy KYC
  • Fast Withdrawals
  • Game Library maybe?
• 8 months ago
Terrible casino. They do not guarantee 1-day withdrawal as written in their own terms and conditions. Customer service immeasurable, very rude and incompetent. I have a pending withdrawal and no one has been able to help me.
  • No pros
  • Customer service
  • Slow withdrawals
  • They do not guarantee what is written in the T&C's
Arlekin Casino
Hello Snyvex93!

Thank you for your feedback, and sorry for your inconveniences.

However, we adhere strictly to our Terms & Conditions, ensuring that cashouts for verified players are processed within 24 hours. However, for non-verified players, the process might take a bit longer as we conduct thorough document checks.

Based on your conversations with our agents, it's apparent that your account's full verification status hasn't been confirmed yet. While your documents have been approved, we are awaiting the provider's final review of your payment document, indicating that your account isn't yet fully verified.

Furthermore, you can verify your account status in your profile. Your ID, address, selfie, and bank statement with IBAN proof are indicated with a green icon, whereas your PaySafe documents are still marked with yellow, indicating they are pending and undergoing the provider's review, as our agent informed you.

We apologize sincerely for the extended verification process; unfortunately, these checks can take some time.

As I see, the verification process is now complete, and your cashout has been approved successfully.

Best regards,
Arlekin Casino Team
• 9 months ago
Hello, today is June 19th, 2023

€1200 won at Arlekin Casino

My payout has been cancelled
Ground

I deposited €130 with Nodapay

But I should upload a deposit screenshot from myfinity from 02/22/2023


the problem When I go to my transaction list it only shows me back to 03/23/2023

I don't see February


when i asked why myfinity screenshot

I deposited with Nodapay

Did you mean for security reasons?

when I announced that my transaction list from myfinity only until 23.03. 2023 shows you mean i sl myfinity cover letter why. this is so although it can take days or weeks for myfinity support to get back to you as they are slow

The same trick was used by Lucky Dreams, who also wanted to see deposit screenshots that were months back or proof of months-old cash codes that were no longer available



UPDATE
2/21/2023 1:33 p.m
After days of back and forth, my money is finally here
So the casino is serious for me 👍👍👍
I am also now correcting the rating of
Very negative on
Positive

As promised
  • With tricks they don't try to pay out sthey ask for screenshots of deposits that were months ago
Arlekin Casino
Hello quartasalvatore748 !
I am happy to read that your problem was successfully solved and this difficulty did not spoil your opinion of our casino!
I hope that there will be no more problems in the future and that we will have many happy hours playing!

• 10 months ago
Terrible Casino. Takes way too long to verify and I was denied my withdrawal because of over betting on a bonus. That information should be stated very clearly when accepting the bonus. I should not have to scroll down to the bottom on the home page to find the very small fine print of the bonus policy. I will not be wasting my at this casino again.


I uploaded my documents 3 days ago and I’m still not approved they are pending
  • Long verification time
  • Bonus rules and policies should be stated clearly when adding them to a deposit.
Arlekin Casino
Hello Mich003!

We apologize for the inconvenience caused. Our payment officers acted strictly according to our Terms & Conditions, which state that max bet while playing with a bonus has to be 5 EUR or equivalent in another currency. I'm sorry to hear that your experience at our casino was clouded by this situation.

Our casino treats KYC verification seriously, and you were requested to provide the standard set of documents to prove your identity and your payment methods. As soon as all the requested information is provided, the verification process will be completed.

Regards,
Arlekin Casino.
• 1 year ago
Worst casino in Dama Nv, bureaucratic for account verification, 3 months later they ask for old documentation
  • There is no plus point
  • Worst casino ever for payments
  • They just want you to deposit, they wait 3 months to ask for an account statement, they do everything for us to pay you, they just want you to deposit
Arlekin Casino
Dear Caniggia2021,

We apologise for the inconvenience caused. Our casino treats KYC verification seriously. According to our Terms & Conditions, all payment methods used for a deposit in our casino must be verified that's why you were asked to provide a document for your deposit that was 3 months ago.

Concerning the verification of your payment document, we are sorry that you had some difficulties during the process. Our security department is always trying their best. They must be sure that everything is correct. That's why they requested not the usual screenshot for the payment method that you've used but a PDF document where all information is clearly visible.

Thank you for your feedback, it helps to make our casino better!
• 1 year ago
Bad casino bad customer service no chat avalibel
  • Bad casino bad customer service no chat avalibel
  • Bad casino bad customer service no chat avalibel
Arlekin Casino
Good afternoon, maroun2021!

Could you please clarify what specifically disliked our project? Our chats are available 24/7.

Regards,
Arlekin Team
• 1 year ago
good casino. they paid my winnings without problem. thanks
Arlekin Casino
Good afternoon, nostradamus7!

Thank you for your feedback!

Regards,
Arlekin Team
• 1 year ago
I have an unsolved problem for several days!
With withdrawal problem on the platform since the 19th!
Arlekin Casino
Good afternoon, Josylene!

Plz, contact us by mail, plz, I'm sure, we can handle it asap. And don't forget to pass all verification steps!

Regards,
Arlekin Team
• 1 year ago
So far everything was fine until the payment was made. Apparently I had played over the max bet. After a request in the live chat, nothing came of it, I asked for a screenshot, nothing came of the operation. So my win was cancelled. I had made a few bonus buys after the bonus. Well not recommended
  • Games selection
  • live chat
  • No German live chat
  • Unfriendly
Arlekin Casino
Hello Jogiiro!

Very strange because we have support for German speaking players. We will try to clarify things and if you send us an email we will definitely try to improve your impressions of our project. Please also remember to study the rules carefully before playing!

Regards,
Arlekin team
• 1 year ago
More than 72 hours have passed since the withdrawal was put on hold, but I don't have to worry, because it will be completed soon, right?
According to the terms of use, it is stated as 0 to 24 hours. Trust quickly falls to the ground in a little thing. And it's the whole group.Would you like to continue this discussion in the complaints forum?
  • Account verification was very fast.
  • The only contact is support chat. In other words, can't contact the casino.
Arlekin Casino
Good afternoon, sfaia2580!

0-24 hours we process the payment. And this is always the case. Most of the time is payment processing by the payment method itself, which we can not influence in any way. The payment itself may come depending on the payment method.

Please contact our support team by mail. We have a whole team for communication with the players. We will definitely look into the hitch and if it is in our hands, we will fix it!

Regards,
Arlekin Team
• 1 year ago
Stay away from everything fake payment method Muchbetter is accepted everything aesy then upload all documents address invoice bank statement so much trouble and wait then first deposit what comes jeton bitcoin emails no answer livespot
right asi 1. write in English and I want to use google translate so I can translate English into German
and found the solution for deposit immediately i have to use jeton komante there are so many deposit options
The main reason I opened an account at this casino was Muchbetter deposit and withdrawal method up to €10,000
Have the account deleted immediately, also with an email with a long text justification, I had to write and you will keep the data for 1 year for security, only then delete it
  • Stay away from all fakes
Arlekin Casino
Greetings, belmando1980 !

Please clarify your complaint about our project.

Regards,
Arlekin team.
• 2 years ago
my favourite casino, best deposits methods for me fast kyc and accept withdrawals and best promo offers
  • best promo offers
  • need more crypto methods deposit
Arlekin Casino
Greetings, majdan95 !

Thanks for your feedback!

Regards,
Arlekin Team.
• 2 years ago
Fantastic casino.Best bonuses , fairplay , fast withdrawals , 24h suppors
Arlekin Casino
Greetings, Plamax14!

And we love you too!

Regards,
Arlekin Team.
• 2 years ago
Great casino, large variety of games
Helpful support
Arlekin Casino
Greetings, Nickypoxxx!

We're glad you like it on our project!

Regards,
Arlekin Team.
• 2 years ago
Great selection of games, easy to navigate site. Generous bonuses with deposit and prompt online customer service
  • Heaps of games
  • Great bonus incentives
Arlekin Casino
Greetings, ALEISHALEI80!

Thank you for your review!

Regards,
Arlekin Team.
• 2 years ago
This casino is one of the best, few casinos are like this fast withdrawals and wide variety of games
  • Very fast withdrawals, lots of games and lots of bonuses per week
  • Negatives just not being able to play netent games in my country
Arlekin Casino
Greetings, toze783!

Thank you for your review! We are working on improvements, there is still a lot to come!

Regards,
Arlekin Team.
• 2 years ago
It does not respect the maximum waiting time of a withdrawal that is 1-4 hours. The first withdrawal was one of 150 euros, made from free spins on it they accepted very quickly. Now, I was lucky and I managed to make 4500 euros. The withdrawal has been pending for over 20 hours. The first time, they canceled my withdrawals ( I did more because the limit is 1000 euros per day) . The first time they canceled my withdrawals even though the account was fully verified and they asked me for a selfie.After I sent them the selfi, it was already over 20 hours and not even the first withdrawal was processed. So, those of you who play large sums, be careful because you will have difficulty taking your money. I will come back with another review depending on how things will evolve and how quickly I will receive my money.
  • :/I don't know what to say good, I played here just for the simple fact that they are part of the Dama group and can deposit using myfinity. They seem to have a pretty good rtp DISLIKED
  • Delaying withdrawals, the same lies chatting all the time. A disgrace to the other casinos from Dama's company group
Arlekin Casino
Greetings, Darkymc!

I'm sorry you're having trouble on our project. We try to avoid such situations, but even if mistakes occur - we work on them carefully.

We also have limits on withdrawal per day/per week/per month and specialists make payments according to the rules.

Please contact your manager and we will be sure to smooth over all the angles to change your mind for the better!

Regards,
Arelkin Team.
• 2 years ago
Modern easy New fun casino. Like playing.
  • Fun only all could say bonus , chat service
Arlekin Casino
Greetings, franck18769!

Thank you for your feedback!

Regards,
Arlekin team.
• 2 years ago
from the day i registered i play here all the time. Live support always fast, professional and really helpful. Bonuses are just very generous, wagering requirements more than acceptable, and they give them very often.not to mention huge i mean huge slots number. RECOMMEND!!
  • many games
  • great support
  • great bonuses
Arlekin Casino
Greetings, sykorovakatarina!

We're glad you enjoyed your time on our project!

Please stay tuned, there are many more to come!)

Regards,
Arlekin team.
• 2 years ago
I played on Arlekin multiple times, made several deposits and also managed withdrawals.

Today I was playing with a 100% deposit bonus + deposit free spins.
Once the wagering was finished, my balance of slightly over 1.000€ was reduced to 50€.

They used a maximum win amount bonus term of 50 EUR against me despite I won while wagering deposit free spins (not no-deposit free spins). They do not state any withdrawal limit of deposit free spins in their bonus terms.

Maximum win restriction of 50 EUR from deposit free spins means that you cannot win anything higher directly of these free spins. You can still win more while wagering and you should be able to withdraw more than 50 EUR of course.

Stay away from this UNTRUSTWORTHY casino at all cost!
  • great provider selection
  • fast verification
  • withdrawals within hours
  • frequent bonusses
  • Untrustworthy!
  • They did void my balance of over 1.000€ against their own bonus terms!
Arlekin Casino
Greetings, Rattekruemel

We apologize for the long response.

We are very sorry that you encountered this problem, but we try to make our rules as clear and simple as possible.

In this case, the bonus offer has clear limitations on winnings from free spins, which is 50 euro, "Max. win from free spins: 50 EUR/USD, 80 AUD/CAD/NZD, 0.00135 BTC or equivalent." All conditions are specified in the email you received. If winnings from free spins exceed the limit, they are automatically deducted to the limit of 50 euro.

As for the T&C - in your case, all conditions on the proposed bonus were prescribed in the newsletter and they did not contradict the T&C. You were notified that the free spins bonus was limited.

Due to the current situation, we are ready to provide you with compensation in the form of a no-deposit bonus. However, in order to acquire it, we need to get the message from the email you have used to make a registration. You can send this information in a private message or contact technical support through the site.

Thank you for your feedback, it helps to make our casino better!

Regards,
Arlekin Casino Team
Safety Index explained

Safety Index of Arlekin Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Arlekin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Complaints about Arlekin Casino and related casinos (43)

43All0Opened0Not solved27Solved16Rejected

Complaints directly about Arlekin Casino

Complaints about related Casino Kakadu (Same management)

Resolved Our verdict

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Disputed amount: €600
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Submitted: 29 Oct 2022
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Submitted: 15 Jun 2022
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Disputed amount: €200
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Submitted: 20 Nov 2021
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Disputed amount: €40
Casino Kakadu
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Submitted: 11 Sep 2021
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Disputed amount: Can$15,000
Casino Kakadu
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Submitted: 26 Aug 2021

Complaints about related Abo Casino (Same management)

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Disputed amount: 5 mBTC
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Submitted: 06 Dec 2023
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Disputed amount: €100
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Submitted: 03 Feb 2023
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Disputed amount: €100
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Submitted: 01 Feb 2023
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Disputed amount: €230
Abo Casino
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Submitted: 05 Nov 2022
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Disputed amount: 4,600 zł
Abo Casino
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Submitted: 08 Sep 2022
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Disputed amount: €900
Abo Casino
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Submitted: 26 Apr 2022
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Disputed amount: 2,405 Ð
Abo Casino
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Submitted: 15 Jan 2022
Resolved Our verdict

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Disputed amount: Can$2,500
Abo Casino
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Submitted: 18 Oct 2021
Show more complaints (+22)
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