Magic Win Casino Review

The player from the United Kingdom had been waiting for 7 weeks for a £400 withdrawal after fulfilling all verification and bonus requirements. Despite multiple inquiries, the casino continued to respond with vague reassurances and did not provide any reasons for the delays. We noted the casino's No Reaction Policy regarding complaints and attempted to engage with the player for further information. However, due to a lack of response from the player, the complaint was ultimately closed.

The player from Italy had requested a withdrawal from Magic Win in June and consistently received the same email response citing delays due to increased transaction requests and security checks. Despite having a verified account and a previous withdrawal processed in 48 hours, he had not received his latest withdrawal after 28 business days. We were unable to resolve the issue as the casino had a 'No Reaction Policy' and did not cooperate with our attempts to mediate. The complaint was closed as 'unresolved,' which will negatively impact the casino's overall rating.

The player from Ontario won money at an online casino but faced delays in withdrawing funds. Despite being told to use bank transfer and credit card options, six months passed without resolution, and the withdrawal options were not available. Due to the casino's lack of response, the complaint was closed as 'unresolved,' impacting the casino's overall rating.

The player from the United Kingdom requested a £700 withdrawal on May 25. Despite meeting bonus requirements and having a verified account, the withdrawal remained unprocessed a month later. Communication with the casino had been limited to automated responses. We asked the player for additional information but received no response, leading to the complaint being rejected due to insufficient information.

The player from the United Kingdom withdrew £500 on June 4, 2024, but had not received the funds. Despite repeated inquiries via online chat and email, the responses appeared automated. We informed her that the casino had a history of ignoring mediation efforts, leading us to close her complaint as 'unresolved.' This affected the casino's rating, but the lack of response from the casino left the issue unresolved. The player was advised to avoid this casino in the future.

The player from the United Kingdom claimed that Magic Win had taken over £2,000 without providing a refund. Despite repeatedly requesting to close the account, the player was ignored. The Complaints Team provided detailed instructions for requesting self-exclusion and extended the response time by seven days. However, the complaint was ultimately rejected due to the player's lack of response, preventing further investigation or resolution.

The player from the United Kingdom had requested a withdrawal from Magicwins one month ago, which was not processed. Attempts to contact the casino were unsuccessful. The player reversed the withdrawal, wagered the winnings, and subsequently closed the account. The complaint was closed by us as there was no further action possible due to the player's wager of the winnings.

The player from the United Kingdom had waited over a month for a £900 withdrawal despite completing verification and wagering requirements. Multiple attempts to contact the casino via live chat and email had yielded no resolution. We closed the complaint as unresolved due to the casino's history of non-responsiveness, which affected its overall rating. The casino had a record of ignoring mediation attempts, leading to numerous unresolved complaints. It was recommended to avoid Magic Win Casino.

The player from the United Kingdom had reported a delay in his withdrawal request from an online casino, which he had been trying to process for six weeks. Despite his attempts to contact the casino, he had received no response. His frustration had been exacerbated by the continuous receipt of bonus offers despite unsubscribing. However, due to the casino's consistent 'No Reaction Policy' approach, we were unable to negotiate a resolution and the complaint was closed as 'unresolved'.

The player from the United Kingdom had requested a withdrawal a month ago. However, it remained pending, with no response or assistance from customer service. Her account was verified, and she had not used any bonuses or promotions. Recently, she had been blocked from the live chat and her emails were being ignored. Despite our efforts to mediate, the casino did not respond, which was a common issue with this casino. Due to their non-cooperation, we were forced to close the complaint as unresolved, which negatively impacted the casino's overall rating. We recommended players to avoid this casino due to their poor customer service.

The player from Germany had been waiting for his payout since January 22. Despite his repeated inquiries and previous quick withdrawals, the player had not received his winnings for almost three months. He confirmed that his winnings were accumulated with an active bonus. However, due to the online casino's history of non-responsiveness and its then-current "No Reaction Policy", we were unable to resolve the player's issue. Despite our numerous attempts to communicate with the casino via emails and live chat, the casino had ignored our efforts, leading to the closure of the complaint as "unresolved". This affected the casino's overall rating.

The player from the United Kingdom had been waiting for over a month to receive a withdrawal she requested for £150. She had been informally advised by customer support to be patient and was persistently ignored. Despite our attempts to mediate the situation, the casino, known for its 'No Reaction Policy,' did not respond to our efforts. Consequently, we had to close the complaint as 'unresolved,' which negatively impacted the casino's overall rating. This was a common practice for this particular casino, and we recommended avoiding it due to its lack of cooperation in resolving issues.

The player from India had deposited 1000 rs on March 9, 2024, but it hadn't been processed. The casino had been unresponsive via email, and WhatsApp, and the provided phone number was invalid. The player had confirmed this was his first deposit and had provided a receipt of payment to us. Due to the casino's history of ignoring our attempts to mediate in 10+ cases, we had to close the complaint as 'unresolved', impacting the casino's overall rating. We recommend players avoid Magic Win Casino.

The player from Spain had requested a withdrawal of 480 euros on February 6th and had been informed about a 7 to 21 business day period. As the period came to a close, the player found they were unable to access the casino's website. The Complaints Team had attempted to reach out and extend the response period, but received no reply from the player. Due to the lack of response, we were unable to further investigate and had to reject the complaint. The player later reopened the complaint because the winnings were not paid out, but the casino has a history of ignoring our complaints, therefore we were forced to close the complaint as unresolved.

The player from the UK had requested a withdrawal of about £160-170 from Magic Win over a month ago. Despite the agreed 21 working days timeline, the funds had not been received. We requested additional evidence from the player to support his claim, but the player failed to respond to our requests. As a result, we rejected the complaint.

The player from the United Kingdom had applied for a withdrawal and was still seeing the transaction as pending after being told to wait repeatedly. He had expressed frustration over the delay and the lack of communication from the casino. We had attempted to mediate the issues with the casino in the past, but received no response, which was consistent with their history of ignoring our attempts to negotiate. Due to the casino's "No Reaction Policy", we were forced to close the complaint as "unresolved", which would impact the casino's overall rating. We had informed the player about this and advised him to stay away from this casino in the future.

The player from Portugal had a pending withdrawal since December 28, 2023, and had not received any response from support. We have received numerous similar complaints about delayed withdrawals from this particular casino. Due to the casino's 'no reaction policy', we were compelled to close the player's complaint as 'unresolved'.

The player from the United Kingdom had requested a withdrawal prior to submitting this complaint. Unfortunately, his winnings hadn't been received yet. The player reported that his withdrawal had been pending since January 14th and the casino had advised him to wait for 7-21 days. Due to the casino's consistent lack of response to previous cases, we were forced to mark this complaint as unresolved, which affected the casino's overall rating.

The player from Hesse had made multiple requests to close his casino account, but had received no response. He reported that he had asked twice in December and three times in January for his account to be permanently blocked. We had advised him to unsubscribe from all communications with the casino and stop using the account, as most online casinos eventually close inactive accounts. Despite extending the response time, the player did not provide further communication, leading us to reject the complaint due to lack of response.

A player from the United Kingdom had reported a delay in her withdrawal from Magic Win Casino, which had surpassed the specified 7-21 business days timeframe. Her account had been verified on the same day she requested the withdrawal, and the winnings had been accumulated using both a bonus offer and real money. Despite multiple contacts with the casino, she had been repeatedly told her withdrawal was in the "inspection" stage with no definitive timeline. We had attempted to mediate the issue but due to the casino's history of non-responsiveness, we had to mark the complaint as "unresolved". This decision had negatively impacted the casino's overall rating and we had advised caution when dealing with this casino.

The player from Germany had received aggressive messages and unsolicited advertisements from the casino, despite numerous attempts to unsubscribe. The player had followed the Complaints Team's advice to send a self-exclusion request to the casino, but continued to receive promotional offers. Despite multiple attempts from the Complaints Team to contact the casino, the issue had remained unresolved due to the casino's lack of response. Consequently, the complaint was closed as 'unresolved', negatively affecting the casino's overall rating. The Complaints Team had recommended the player to avoid this casino due to its history of unresolved complaints.

The player from the United Kingdom had experienced a delay with his withdrawal request, which was made two weeks prior and had not been processed yet. Despite his previous successful withdrawal of £750, the current issue remained unresolved. Consequently, the complaint had been closed as "unresolved", negatively impacting the casino's overall rating. We had advised the player to avoid this casino due to its continued unresponsiveness to complaints.

The player from the United Kingdom had requested a withdrawal of 4600 GBP via bank transfer. Despite assurances that it would take four business days, the player was still waiting and was asked to remain patient. The player had been informed by the casino that the withdrawal process took 7-21 business days. We, the Complaints Team, were unsuccessful in mediating this issue due to the casino's No Reaction Policy. As a result, we were forced to close the complaint as unresolved, which impacted the casino's overall rating.

The player from the UK had initiated a withdrawal of 500£ on 13.11.2023, but had not received it as of 17.12.2023. Despite our attempts to mediate, Magic Win Casino had not responded, a common practice observed with this casino. We had been forced to close the complaint as "unresolved", which negatively impacted the casino's overall rating. Despite our efforts, including numerous emails and attempts to communicate with live chat and affiliate team members, there had been no resolution. We strongly recommended avoiding this casino due to their lack of response to complaints.

The player from the United Kingdom had reported an issue with her first withdrawal of £300 from the online casino. Despite having received confirmation of the withdrawal, the funds had not arrived in her account. Additionally, she had experienced a lack of response from the casino's customer service. Consequently, the issue remained unresolved due to the casino's persistent unresponsiveness.

The player from the United Kingdom had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hadn't been received yet. The Complaints Team had advised the player to wait for at least 14 days after requesting the withdrawal, as such delays could be due to unfinished KYC verification or high volumes of withdrawal requests. The team had extended the response time by 7 days, but the player failed to respond. As a result, we were unable to investigate further and had to reject the complaint.

The player from the UK is experiencing severe withdrawal delays from the casino. Despite having a fully verified account and customer service advising 7-21 working days for withdrawal processing, it has been over 27 working days without receiving the requested £600. The player's repeated attempts to contact the casino have gone unanswered. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

The player from the United Kingdom had requested a withdrawal less than two weeks prior to submitting this complaint. His money had not been received yet. Despite the player's cooperation, the casino had not processed the withdrawal within the stated 14-21 working days. Due to the casino's history of non-responsiveness in over 15 cases, we were unable to resolve the player's issue. Consequently, the complaint had been marked as 'unresolved', affecting the casino's overall rating.

The player from the United Kingdom had requested a withdrawal of €2000 two weeks prior but the casino had cited a 7 to 21-day processing window due to their checking procedures. Due to the casino's history of non-responsiveness to complaints, we had to mark this case as unresolved. This decision was based on the casino's consistent 'No Reaction Policy' in response to our attempts to mediate any issue.

The player from Spain had been waiting for a withdrawal since September 30th. Despite being within the 7-21 business day timeframe, he was worried as he hadn't received further information or his winnings. The Complaints Team had acknowledged the player's concern but unfortunately, due to the casino's consistent 'No Reaction Policy' towards numerous cases, the team was unable to resolve the issue.

The player from the United Kingdom has made a withdrawal that hasn't been processed for over a week. They report unhelpful responses from customer support and problematic behaviors like ending conversations abruptly and discrepancies in deposit processing. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

The player from Greece had deposited twice (20 euros each time), but the funds were not visible in his account. We had recommended him to contact his payment provider for further investigation, as the casino usually had limited influence in these situations. The process was expected to take approximately one month. We had left the complaint open, but the player failed to respond. As a result, we had to reject the complaint due to lack of communication from the player's side.

The player from the United Kingdom has been waiting for approximately 12 weeks to withdraw their winnings of £180 from Magic Win. Despite contacting live chat multiple times and providing all required verification documents, they're continually told to wait due to a "system issue." The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

The player from the United Kingdom requested a withdrawal in May. After waiting over 70 days, the casino canceled the withdrawal with no explanation, despite the player's confirmed KYC status. The player is frustrated with perceived unresponsive chat representatives and considers the casino to be a scam. The complaint was closed as unresolved as the casino has no reaction policy.

The player from the United Kingdom met the wagering requirements and tried to withdraw £3,300 from a significant win. However, despite the casino's claim of 7 to 21-day processing, after several weeks the withdrawal is still not received. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

The player from the UK requested for withdrawal two months ago. He is frustrated because he made a deposit of £150, but £160.50 was deducted from his account, and despite winning £350 and the casino promising to pay within 7-21 working days, he still hasn't received the payment. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

The player from the United Kingdom closed his account due to excessive emails but had initiated a withdrawal prior to the closure in April. However, the withdrawal has not been processed. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

The player from the United Kingdom is experiencing delays in withdrawal processing with Magic Win Casino. The withdrawal request was made on July 21, 2023, and despite assurances from the casino, it remains pending. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

The player based in the UK has experienced a deposit issue. Her 50 Euros deposit was debited from her account but not credited to her casino account, and she did not receive the expected bonus. The complaint was rejected because the player didn't respond to our messages and questions.

The player from the United Kingdom requested a withdrawal of £200 on the 13th of July. The payout has been delayed for 3 weeks with no explanatory communication from the casino. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

The player from the United Kingdom requested a withdrawal of £500 two months ago. However, communication from the casino has stated that it is still being processed, causing a significant delay. The player requested the case to be closed, so we rejected the complaint.

The player from the United Kingdom has been waiting for a withdrawal since June 12. The casino changed their verified Date of Birth and is neither responding to inquiries, nor paying out winnings. We rejected the complaint because the player didn't respond to our messages and questions.

The player from the UK claims to have tried to self-exclude multiple times from the casino. Despite these attempts, the player continues to lose money resulting in a total loss of £5,000. The player holds the casino responsible and seeks a refund. We rejected the complaint because the player didn't respond to our messages and questions.

The player from the United Kingdom requested a withdrawal a month ago and still has not received the funds, despite regular communication with the support team. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

The player from the United Kingdom has requested a withdrawal. Unfortunately, the payment seems to be delayed. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

A player from the United Kingdom is experiencing a delayed withdrawal process that has gone on for six weeks now. According to the casino, the issue is with the finance department. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

The player from the United Kingdom requested a withdrawal three weeks ago, but the status hasn't changed despite contacting support multiple times for updates. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

The player from the United Kingdom made a deposit, won some money, and successfully verified their account. However, they have been waiting for almost three months to receive their withdrawal of £2,575 via banking. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

The player from the United Kingdom has requested a withdrawal three weeks prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

The player from the UK requested a withdrawal more than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.

The player's withdrawal is delayed for 2 months. It seems to be a common practice of Magic Win Casino to ignore us completely in our attempts to mediate any kind of issue therefore the complain remains unresolved.

The player from the United Kingdom complains that a site fraudulently kept their withdrawal of £200. They believe the site is suspicious due to changing its name recently and falsely claiming to be a UK Ltd company. The casino has given no response to this complaint.

The player from the United Kingdom requested a withdrawal. Unfortunately, she hasn’t received her winnings yet. It seems to be a common practice of Casino to ignore us completely in our attempts to mediate any kind of issue therefore the complain remains unresolved.

The player from the UK requested a withdrawal from the casino 1 month ago, unfortunately, it wasn't received yet. It seems to be a common practice of Casino to ignore us completely in our attempts to mediate any kind of issue therefore the complain remains unresolved.

The player from the United Kingdom has requested a withdrawal three weeks prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. It seems to be a common practice of Magic Win Casino to ignore us completely in our attempts to mediate any kind of issue therefore the complain remains unresolved.

The player's unable to access the website for an unknown reason while having a pending withdrawal and significant balance there. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.

The player from United Kingdom requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from United Kingdom has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from the UK requested a withdrawal. Unfortunately, the funds weren't received yet. It seems to be a common practice of Casino to ignore us completely in our attempts to mediate any kind of issue therefore the complain remains unresolved.

The player from United Kingdom has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. It seems to be a common practice of Casino to ignore us completely in our attempts to mediate any kind of issue therefore the complain remains unresolved.

The player from United Kingdom has registered with Gamstop (Self-Exclusion scheme). However, the casino accepted player’s deposits. After a closer examination, we ended up rejecting this complaint as unjustified.

The player from Lower Saxony has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. Regardless our repeated attempts to contact the casino, we have received no responce so the complaint was closed as unresolved.

The player from the United Kingdom requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from United Kingdom requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. We rejected this complaint as per the player’s explicit request.

The player from United Kingdom has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from the United Kingdom has requested a withdrawal one month prior to submitting this complaint. After funds had been returned to the player's casino account, one more withdrawal was requested. Then, within two weeks the withdrawal has been received by the player. Therefore, complaint has been closed as resolved.

The player from United Kingdom has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the issue was resolved.

The player from the United Kingdom is experiencing difficulties withdrawing his funds due to withdrawal limits. We rejected the complaint because the player didn't respond to our messages and questions.

The player from the United Kingdom has requested a withdrawal. Unfortunately, the payment seems to be delayed. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.