BetdaVirada Casino Review

The player from Brazil had made a successful bet on an online casino platform but had not received her winnings for four months. Despite her attempts to communicate with the casino and submitting necessary documents for verification, her issue remained unresolved. She had made one successful withdrawal previously but had two pending withdrawals at the time. The winnings were not from bonus play but from her own deposited funds. We had attempted to engage with the casino to resolve the issue, but they did not respond. We marked the complaint as 'unresolved', which could have negatively affected the casino's rating. We suggested that the player contact the Curacao Gaming Authority for further assistance.

The player from Brazil had requested a withdrawal on the 15th and had submitted the necessary documents for verification but received no response via chat or email. The player's request to cancel the withdrawal was also ignored. The Complaints Team had attempted to communicate with the casino multiple times without success. Due to the lack of cooperation from the casino, the complaint had been marked as 'unresolved', which could have negatively affected the casino's rating. The player had been advised to contact the Curacao Gaming Authority for further assistance.

The player from Brazil had three pending withdrawals from the casino. The player claimed that the casino disconnected the chat whenever it was his turn to speak and was not paying any Brazilian players. His account had been verified in February and he had won his balance after completing a rollover from a 150% deposit bonus. Despite multiple attempts to contact the casino, we received no response. The complaint was marked as 'unresolved', which could have negatively affected the casino's rating. We had advised the player to contact the Gaming Curaçao Authority for further assistance.

The player from Brazil had been waiting for a payout of 1000 reais from BetDavirada since February 15. He was unable to communicate with the casino as they were not responding in the chat. After receiving the complaint, we attempted to engage the casino in a conversation to resolve the issue. However, due to the lack of response from the casino, we were unable to continue the resolution process. Therefore, the complaint had been closed as 'unresolved', which would negatively affect the casino's rating.

The player from Brazil had requested a withdrawal on the 27th of February, 2024, but had not received the funds. Despite their account having been verified and the withdrawal marked as processed, the payment had not arrived in their bank account. The casino's live chat option was missing and their emails had gone unanswered for three days. After multiple attempts to communicate with the casino and resolve the issue, we had not received any response from the casino. As a result, the complaint had been marked as 'unresolved', which could have negatively affected the casino's rating. We had advised the player to contact the Curacao Gaming Authority for further assistance.

The player from Brazil was facing difficulties with a casino withdrawal despite having provided all necessary documents. The player felt the casino was stalling to pay out, which was highlighted by extremely slow customer service. Despite the player's multiple attempts to contact the casino via various channels, the casino had failed to respond. The complaints team had tried to mediate the situation by reaching out to the casino, but their attempts were unsuccessful. The complaint had been marked as 'unresolved' due to the lack of cooperation from the casino. The player had been advised to contact the Gaming Curaçao Authority for further assistance.

The player from Brazil had three pending withdrawals and experienced issues with the casino's customer service, which included terminated chat sessions and unresponded emails. The player's account was verified but was under a comprehensive review at that time. We had attempted to contact the casino multiple times without success. Due to the lack of cooperation from the casino, we marked the complaint as 'unresolved', which could have negatively affected the casino's rating. We had advised the player to contact the Curacao Gaming Authority for further assistance.

The player from Brazil had requested a withdrawal which had been delayed. Despite his multiple attempts to contact customer service, the issue remained unresolved. We had extended the timer for him to respond by 7 days, but he failed to do so. As a result, we were unable to investigate further and had to reject the complaint.

The player from Brazil had difficulties withdrawing $203.17 from Betdavirada. The player claimed that the casino had been unresponsive and evasive, making the withdrawal process unnecessarily complicated with excessive verification requirements, and providing repetitive responses. Despite our team's attempts to mediate the situation, the casino had not cooperated. The issue remained unresolved, and we had recommended that the player contact the Curacao Gaming Authority for further assistance.

The player from Brazil was awaiting a withdrawal from a casino but the funds had not been transferred, and was considering taking the issue to authorities. The player had accused the casino of fraudulent activities and had threatened to report them to the federal police. He had made the withdrawal request on New Year's Eve but had not received the payment yet. The Complaints Team had asked for further clarification and verification of his account, but the player did not respond. Consequently, we had to reject the complaint due to lack of the player's response, thus preventing us from conducting a thorough investigation or providing potential solutions.

The player from Brazil had initiated a withdrawal on the 15th of December from 'Bet da Virada' but had not received her winnings of 3,000. Despite having provided the requested documentation twice, she had received no response and her chat had been removed from the application. The player had provided screenshots of her account status and correspondences with the casino. We had attempted to mediate by contacting the casino multiple times, but received no response. The complaint was marked as 'unresolved' due to the lack of cooperation from the casino. We had advised the player to contact the Curacao Gaming Authority for further assistance.

The player from Brazil had requested a withdrawal from Bet da Virada, and despite having sent the requested documents, the payment had not been made. The player also reported difficulties in connecting with customer support and alleged that he was blocked from the chat. We had tried to mediate the situation by asking for more details about the issue and inviting the casino to join the conversation. However, the casino did not respond to our request. The player expressed his frustration with the casino's behavior and eventually asked us to close his account on our platform, therefore the complaint was closed as rejected.