Betstarexchange Casino Review

The player from India had been waiting for a withdrawal for less than two weeks. Unfortunately, his payout hadn't been received yet. Despite our team's attempts to assist, the player did not respond to our inquiries about two different player casino IDs and emails for the same casino. As a result, we were unable to further investigate the issue and had to reject the complaint.

The player from India had deposited 20,000 Indian Rupees into his casino account but the funds did not reflect. He had provided the requested bank statements but the casino had yet to respond effectively, occasionally disconnecting chats. Despite our team's attempts to assist him, the player had failed to respond to our messages and questions within the given time frame. As a result, we were unable to proceed with further investigation or provide potential solutions to the issue. Consequently, the complaint was rejected due to lack of communication from the player's side.

The player from India claimed that Betstar had failed to award a loss bonus for a loss of RS 13010 sustained in the first week of January. The casino had not provided an explanation for this. The player confirmed that his account was verified and he had received loss bonuses in the past. However, we found that the casino had no specific bonus conditions, and bonuses were considered as a goodwill gesture. As such, it was entirely the casino's decision to grant bonuses. Unfortunately, we could not assist the player further in this matter and the complaint was closed.

The player from India had been waiting for a withdrawal from Betstarexch for a month. After the initial notification of withdrawals being under verification, the player's account was blocked and live chat support had not provided a resolution. The player had been with the casino for six months and his account was blocked on 8th December 2023. He had earned his winnings through a live game called Crazy Time and did not use any bonus. The casino did not request any verification documents but informed him that his account and withdrawals were under verification. We had asked the player to provide correspondence with the casino and it had been sent to us. We had then invited the casino to provide their side of the situation.

The player from India had an issue with Betstarexchange Casino regarding a bonus that was not credited to his account. The player, who had been a long-time user of the casino, had received similar bonuses in the past. However, this time, the casino initially claimed he was not eligible, then later stated he was, asking him to wait for 24 hours. The bonus was not credited, and the casino reverted to their original stance of ineligibility. The player had provided evidence of his eligibility, including a screenshot of the casino's customer support confirming his eligibility. We had reached out to the casino multiple times for clarification, but received no response. As a result, the complaint had been closed as 'unresolved', which negatively affected the casino's rating.

The player from India hasn't received promised loss bonus for a specific week. Despite her request and sharing supportive screenshots, the casino support kept delaying it and then declared it impossible to award. The complaint was rejected as the player stopped responding.

The player from India has deposited money that was debited from his account but not added to his casino account. Despite contacting support and waiting for 15 days, the issue remains unresolved. The complaint was rejected because the player didn't respond to our messages and questions.

The player from India requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from India has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.