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Betstarexchange Casino Review

Name: Betstarexchange Casino Review
Item: Betstarexchange Casino
Rating: 4.8

4.8/10Safety Index Low by Casino Guru

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Important (1)

Visit Casino

Show company details

Payment methods

Withdrawal limits

Not Limited for INR

Owner BetstarexchInfotech Limited

Established 2020

Estimated annual revenues

> $1,000,000

Licensing Authorities

Curaçao (GC) (fake)

OverviewBonusesUser reviews0Safety Index explainedDiscussion25Payment methods8

Important: Very short or unclear Terms and Conditions This casino has very short or unclear Terms and Conditions, which means it is not clear what rules should be followed when playing at it.

Betstarexchange Casino Review

In this review of Betstarexchange Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Betstarexchange Casino has Low Safety Index of 4.8, indicating a bad performance in terms of fairness and safety based on our evaluation criteria. Keep reading our Betstarexchange Casino review to learn more about this casino and decide whether it is a good choice for you.

Is Betstarexchange Casino fair and safe? Safety Index explained

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Betstarexchange Casino review, we extensively examined and analyzed the Terms and Conditions of Betstarexchange Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

Based upon our estimates and collected information, we consider Betstarexchange Casino a medium-sized online casino. This casino has an average value of denied payouts in player complaints with respect to its size. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

We did not find Betstarexchange Casino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All in all, when combined with other factors that come into play in our review, Betstarexchange Casino has landed a Low Safety Index of 4.8. We urge players to refrain from using this casino and search for one with a higher Safety Index instead.

Betstarexchange Casino T&Cs

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of Betstarexchange Casino during our review.

Player complaints related to Betstarexchange Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 6 complaints about this casino in our database. Because of these complaints, we've given this casino 2,332 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Betstarexchange Casino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

However, there are no user reviews available for Betstarexchange Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Betstarexchange Casino company information and licenses

Betstarexchange Casino belongs to BetstarexchInfotech Limited and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

Betstarexchange Casino has a gambling license in Curaçao. Their license was granted by Gaming Curaçao.

About payment methods and win and withdrawal limits

Betstarexchange Casino accepts 8 payment options. This includes: Neteller, PayPal, Bank transfer, Paytm, Google Pay, Unified Payments Interface (UPI), NetBanking, PhonePe.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits	Win limits
Unlimited	No win limit

Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at Betstarexchange Casino.

Language	Website	Customer support	Live chat
English			24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at Betstarexchange Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Betstarexchange Casino has a good customer support based on the responses we have received during our testing.

Betstarexchange Casino casino games and slots

You can play these types of games at Betstarexchange Casino: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Other card games, eSports betting, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 3 casino game providers are available. This includes Ezugi, Vivo Gaming, XPG (xprogaming).

Bonuses and codes offered by Betstarexchange Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. Sadly, there are now no bonuses available from Betstarexchange Casino stored in our database.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Withdrawal limits

Not Limited for INR

Games

Show all

Slots

Roulette

Blackjack

Betting

Video poker

No bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

No keno

No scratch cards

eSports betting

No crash games

Language options

English website

English customer support

English live chat

Game providers

Casino screenshots

Positives

Casino accepts players from many countries
Live chat support is available 24/7

Negatives

Company focuses on sports betting rather than the casino
No bonuses available for new players

Interesting facts

Small casino targeting India

Author: Samuel Sawyer Last updated: 05 Sep 2025 Anything incorrect or missing? Let me know

Betstarexchange Casino bonuses

Browse all bonuses offered by Betstarexchange Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews of Betstarexchange Casino

This is a place to share experience with Betstarexchange Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

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Rated by 0 users

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Safety Index of Betstarexchange Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betstarexchange Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low4.8/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

Average value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Very short or unclear Terms and Conditions This casino has very short or unclear Terms and Conditions, which means it is not clear what rules should be followed when playing at it.

Other factors

Operates with a fake license

Complaints about Betstarexchange Casino and related casinos

(36)

36All0Opened6Unresolved5Resolved25Rejected

Complaints directly about Betstarexchange Casino

Our verdict No reaction policy

Player's account is temporarily locked.

The player from India found his account locked after a win and was denied access to his account without a clear explanation. He sought clarification on the account's status, a timeline for resolution, and full payment of his pending winnings. The Complaints Team attempted to mediate the situation by reaching out to the casino for clarification, but despite repeated efforts, the casino did not respond. As the casino operated without a valid license and did not engage with the Complaints Team, the issue was marked as "unresolved," and the player was advised to choose casinos based on reviews and ratings in the future.

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Unresolved Submitted: 23 May 2025

Disputed amount: 2,382,750 INR

Our verdict Player stopped responding

Player’s account has been closed after winnings.

The player from India reported that their account had been blocked for over three months after winning, while losses had not resulted in any account issues. Both the player's and a referred friend's accounts were blocked, and communication with the casino team had been unhelpful. The Complaints Team attempted to gather further information from the player but was unable to proceed as the player did not respond to inquiries. As a result, the complaint was rejected due to lack of information.

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Closed Submitted: 12 Oct 2024

Disputed amount: 40,000 INR

Our verdict Player stopped responding

Player's deposit is reported as not received.

The player from India had deposited 40,000, but the casino claimed it had not been received. Despite sending a bank statement, the casino continued to request a successful payment screenshot and SMS confirmation, which the player did not have. The Complaints Team extended the investigation period but ultimately had to reject the complaint due to the player's lack of response to requests for further documentation.

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Closed Submitted: 09 Oct 2024

Disputed amount: 40,000 INR

Our verdict Player stopped responding

Player’s withdrawal has been delayed.

The player from India had requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings had not been received yet. We informed the player about the typical processing times for withdrawals and advised patience. Despite our follow-up messages, the player did not respond. Consequently, the complaint was rejected due to lack of response.

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Closed Submitted: 15 Jun 2024

Disputed amount: 5,000 INR

Our verdict Player stopped responding

Player’s winnings haven’t been received yet.

The player from India had been waiting for a withdrawal for less than two weeks. Unfortunately, his payout hadn't been received yet. Despite our team's attempts to assist, the player did not respond to our inquiries about two different player casino IDs and emails for the same casino. As a result, we were unable to further investigate the issue and had to reject the complaint.

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Closed Submitted: 28 Feb 2024

Disputed amount: 36,820 INR

Our verdict Player stopped responding

Player’s deposit not reflecting in the account.

The player from India had deposited 20,000 Indian Rupees into his casino account but the funds did not reflect. He had provided the requested bank statements but the casino had yet to respond effectively, occasionally disconnecting chats. Despite our team's attempts to assist him, the player had failed to respond to our messages and questions within the given time frame. As a result, we were unable to proceed with further investigation or provide potential solutions to the issue. Consequently, the complaint was rejected due to lack of communication from the player's side.

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Closed Submitted: 24 Feb 2024

Disputed amount: 20,000 INR

Our verdict Unjustified complaint

Player denied loss bonus by Betstar.

The player from India claimed that Betstar had failed to award a loss bonus for a loss of RS 13010 sustained in the first week of January. The casino had not provided an explanation for this. The player confirmed that his account was verified and he had received loss bonuses in the past. However, we found that the casino had no specific bonus conditions, and bonuses were considered as a goodwill gesture. As such, it was entirely the casino's decision to grant bonuses. Unfortunately, we could not assist the player further in this matter and the complaint was closed.

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Closed Submitted: 10 Jan 2024

Disputed amount: 1,301 INR

Our verdict No reaction policy

Player's withdrawal delayed and account blocked.

The player from India had been waiting for a withdrawal from Betstarexch for a month. After the initial notification of withdrawals being under verification, the player's account was blocked and live chat support had not provided a resolution. The player had been with the casino for six months and his account was blocked on 8th December 2023. He had earned his winnings through a live game called Crazy Time and did not use any bonus. The casino did not request any verification documents but informed him that his account and withdrawals were under verification. We had asked the player to provide correspondence with the casino and it had been sent to us. We had then invited the casino to provide their side of the situation.

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Unresolved Submitted: 05 Jan 2024

Disputed amount: 70,000 INR

Our verdict No reaction policy

The player's bonus got uncredited.

The player from India had an issue with Betstarexchange Casino regarding a bonus that was not credited to his account. The player, who had been a long-time user of the casino, had received similar bonuses in the past. However, this time, the casino initially claimed he was not eligible, then later stated he was, asking him to wait for 24 hours. The bonus was not credited, and the casino reverted to their original stance of ineligibility. The player had provided evidence of his eligibility, including a screenshot of the casino's customer support confirming his eligibility. We had reached out to the casino multiple times for clarification, but received no response. As a result, the complaint had been closed as 'unresolved', which negatively affected the casino's rating.

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Unresolved Submitted: 08 Nov 2023

Disputed amount: 1,400 INR

Our verdict Player stopped responding

Player's loss bonus is delayed.

The player from India hasn't received promised loss bonus for a specific week. Despite her request and sharing supportive screenshots, the casino support kept delaying it and then declared it impossible to award. The complaint was rejected as the player stopped responding.

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Closed Submitted: 27 Oct 2023

Disputed amount: 700 INR

Show more complaints (+10)

Betstarexchange Casino Discussion

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Betstarexchange Casino payment methods

Browse an overview of payment methods supported by Betstarexchange Casino, along with related limits and fees associated with transactions to or from your casino account.

	Deposit Limits & fees	Withdrawal Limits & fees	Withdrawal Time	More info
Neteller	-	-	-	How to use Neteller
PayPal	-	-	-	How to use PayPal
Bank transfer	-	-	-
PhonePe	-	-	-
Google Pay	-	-	-
Paytm	-	-	-
NetBanking	-	-	-
Unified Payments Interface (UPI)	-	-	-