HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,433Opened893Not solved4,824Solved11,442Rejected22,274
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for player to reply

6d 23h 58m 23s

Disputed amount: €13,000

IviBet Casino - Player's account is closed, winnings confiscated.

IviBet Casino
Safety Index:Below average Submitted: 06 Jan 2025
Case opened Current status

Waiting for player to reply

6d 23h 41m 40s

Disputed amount: NZ$100

Luxury Casino - Player’s VIP points redemption is delayed.

Luxury Casino
Safety Index:High Submitted: 06 Jan 2025
Case opened Current status

Waiting for a delayed payment

7d 10h 46m 14s

Disputed amount: $893

Lucky Casino - Player claims that payment has been delayed.

Lucky Casino
Safety Index:High Submitted: 06 Jan 2025
Case opened Current status

Waiting for a delayed payment

9d 6h 4m 48s

Disputed amount: Can$3,500

Golden Panda Casino - Player claims that payment has been delayed.

Golden Panda Casino
Safety Index:Below average Submitted: 06 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 15h 38m 29s

Disputed amount: $1,920

IviBet Casino - Player's withdrawal requests are being delayed.

IviBet Casino
Safety Index:Below average Submitted: 06 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 10h 55m 4s

Disputed amount: €2,800

Duxcasino - Player's withdrawal has been delayed.

Duxcasino
Safety Index:High Submitted: 06 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 11h 16m 16s

Disputed amount: €300

Smokace Casino - Player's withdrawal is delayed with no response.

Smokace Casino
Safety Index:High Submitted: 06 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 10h 47m 34s

Disputed amount: 100 zł

VulkanSpiele Casino - Player’s withdrawal is delayed.

VulkanSpiele Casino
Safety Index:Fresh casino Submitted: 06 Jan 2025
Case opened Current status

Waiting for a delayed payment

10d 3h 1m 21s

Disputed amount: 45,000 INR

1win Casino - Player believes that their withdrawal has been delayed.

1win Casino
Safety Index:Above average Submitted: 06 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 11h 18m 18s

Disputed amount: €6,000

MrPacho Casino - Player’s account has been closed after a withdrawal request.

MrPacho Casino
Safety Index:High Submitted: 06 Jan 2025
Show more complaints (+10)
Showing 1 - 10 of 39,433 complaints
1 2...3,944
Go to pageof 3,944 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news