HomeOnline casinosLucky Casino Review

Lucky Casino Review

avatarJannete H.
Last updated 07/2026
Safety Index
9.8
User feedbackNot enough data
4 reviews
avatarJannete H.
Last updated 07/2026

Read our Lucky Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
Best casinos available in US-OH
Stake Casino Logo
Stake Casino
Guru choice
Sportzino Casino Logo
Sportzino Casino
Great customer support
Fortune Wins Casino Logo
Fortune Wins Casino
Overall good casino

Pros and cons

  • Good selection of games
  • Popular progressive jackpot slots
  • High withdrawal limit
  • Live dealer games are available
  • Customer support via phone is not available

Casino screenshots

lucky_casino_homepage_desktop
lucky_casino_game_gallery_desktop
lucky_casino_promotions_desktop
lucky_casino_homepage_mobile
lucky_casino_game_gallery_mobile
lucky_casino_promotions_mobile

Lucky Casino Review

Lucky Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

Our team's review data was used to calculate the casino's Safety Index. This score rates the safety and fairness of online casinos. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. Our review gave Lucky Casino a Very high Safety Index of 9.8. This makes it one of the best picks for a safe and fair casino. Read on in our Lucky Casino review to find out whether this casino is a good fit for you.

Is Lucky Casino fair and safe? Safety Index explained

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Lucky Casino, we thoroughly read and reviewed the Terms and Conditions of Lucky Casino. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.

Lucky Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we know, no relevant casino blacklists include Lucky Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All in all, when combined with other factors that come into play in our review, Lucky Casino has landed a Very high Safety Index of 9.8. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.

Note: As far as we are concerned, Lucky Casino is related to 11 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Lucky Casino. This connection has resulted in an increased Safety Index.

Lucky Casino Terms and Conditions

Each time we review a casino, we go through its Terms and Conditions to check how fair they are. In some casino T&Cs, we find clauses that we regard as unfair. These can give the casino grounds to hold back player winnings in certain cases.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Lucky Casino to be mostly fair.

Note: Read through and explore our specific findings from the T&Cs check here.

Lucky Casino player complaints

Player complaints are a key part of our review process. They give us useful information about the problems players face and how casinos handle them. We use our Complaint Resolution Center to collect player complaints. These, along with complaints from other sources, are used to calculate our Safety Index.

We currently have 2 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 853 black points in total, out of which 101 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Lucky Casino user feedback and reviews

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

So far, we have received only 4 player reviews of Lucky Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 5 or more reviews. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Lucky Casino company data and licenses

Lucky Casino is owned by Glitnor Marketing Ltd. and has estimated annual revenues higher than $20,000,000. This makes it a big online casino according to our classification.

Lucky Casino holds licenses issued by licensing authorities in these countries or regions: Sweden (Spelinspektionen), Malta (Malta Gaming Authority).

Win and withdrawal limits, payment options

Lucky Casino accepts deposits via 16 payment methods. This includes: Neteller, Payz (ecoPayz) , Trustly Pay, Nordea, OP-Pohjola, cleo, Swish, OmaSP, Aktia Bank, Handelsbanken, Alandsbanken, S-Pankki, Danske Bank, Säästöpankki, POP Pankki, SticPay.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 100,000 per month No win limit
SEK 50,000 per day
SEK 250,000 per week
SEK 750,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below lists the language options at Lucky Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Finnish Yes Yes Yes24/7
Swedish Yes Yes Yes24/7

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is something we value highly, as it can help you sort out any issues at Lucky Casino. This includes potential difficulties with your account, withdrawals, and more. We would say Lucky Casino has a good customer support based on the responses we have received during our testing.

Lucky Casino casino games and slots

Lucky Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Games from 34 casino game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, ELK Studios, Push Gaming, Wazdan, Leander Games, Booming Games, Relax Gaming, Inspired Gaming, Gaming Corps, Fantasma Games, Swintt, Stakelogic, AvatarUX, G Games, Spribe, Kalamba Games, OnAir Entertainment, Games Global, Light & Wonder, Bragg Gaming, RAW iGaming, Buck Stakes Entertainment, SlotMill, Hacksaw Gaming, Print Studios.

Bonuses and codes offered by Lucky Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

At present, there are 2 bonuses from Lucky Casino in our database, including:

  • 200% up to €100
  • 100% cashback bonus up to €25

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Company info

  • Owner Glitnor Marketing Ltd.
  • Operator Glitnor Services Limited
  • Established 2015
  • Estimated annual revenues > $20,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucky Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Mostly fair
Issues found: 2
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Very big casinoVery big group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Very good
Total complaints: 6
Last updatedLast updated
  • Opened 0
  • Unresolved 1
  • Resolved 0
  • Rejected 5
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Unfair terms and conditions
      • Playing restricted games while wagering bonuses may forfeit bonus balances
      • Winnings may be forfeited if card counting strategies are detected

      Games

      Explore the game selection available at Lucky Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 13 Not Available: 2
      Real Games
      Verified by Gamecheck

      Game providers

      Show all (34)
      • NetEnt
      • Nolimit City
      • Pragmatic Play
      • Big Time Gaming
      • ELK Studios
      • Yggdrasil Gaming
      • Quickspin

      Lucky Casino bonuses

      Browse all bonuses offered by Lucky Casino, including their no deposit bonus offers and first deposit welcome bonuses.

      Casino Guru
      We want players to understand gambling.

      Payments

      Browse an overview of payment methods supported by Lucky Casino, along with related limits and fees associated with transactions to or from your casino account.

      Payment methods

      Show all (16)
      • Neteller
      • Payz (ecoPayz)
      • Trustly Pay
      • Nordea
      • OP-Pohjola
      • S-Pankki
      • Danske Bank

      Transaction limits

      Withdrawal limits
      €100,000
       per month
      Win limits
      Unknown

      Currencies

      Traditional

      Supported Fiat currencies.

      EURCLPSEK

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 4 languages
      EnglishSpanishFinnishSwedish
      Live chat
      Available in 4 languages
      EnglishSpanishFinnishSwedish
      Customer support:
      Available in 4 languages
      EnglishSpanishFinnishSwedish
      Live chat rating
      Good
      Last updatedLast updated
      Date and tester
      Rating
      09 Jul 2025
      Mirka D.
      Good
      13 Sep 2024
      Mirka D.
      Good
      05 Jan 2024
      Dominika L.
      Good
      29 Apr 2022
      Satrio Y.
      Good

      User reviews of Lucky Casino

      This is a place to share experience with Lucky Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 4 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 1 year ago
      Luckycasino is a fantastic casino...I Lucky...everything about it is to like...you name it...customer service, bonuses, game selection, web design, functionality, fast payouts....etc...etc...
      0
      • fantastic casino
      • 2 years ago
      This must be worst casino there is. They dont answer any questions or concerns. They handle complaints based on their own opinion, not any correct details. They dont comply with mga rules. They couldnt care less about responsibility and protecting vulnerable people, such as addicts.
      • Failed responsibility
      • Extremely bad support and complaint handling
      • You cant get any answer for your concerns
      • They dont care about harm that gambling causes, they allow addicts to use the site
      • 2 years ago
      I have no idea why Guru is posting this Lucky casino as closed. In my opinion this casino is rigged not to win anything good, lots of very low game payouts with 15 deposits and no return. Not a fan so far, but as a player from Ontario, their site was accepted by IGaming that has a lot of curupt casinos. I will try again, if I receive anything good, I will change my review.
      • An okay selection of games
      • Easy deposit
      • Too many losing games
      • Impossible to win anything good
      • No withdraw
      • The return to player isn't there
      • Deposit after deposits of poor game plays
      • 4 years ago
      This is a very shameless casino. I deposit $2300. I lost. Only $1300 left. I provided my ID 3 times. Including my selfies. He was still asking for a photo of my ID. Obviously, he didn't want me to withdraw the money. This is a shameless site. I don't know why there is such a high score. Maybe this scam site gave casino.guru enough money.

      Lucky Casino discussion

      Discuss anything related to Lucky Casino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.
      Looking for Lucky Casino? Here's what to know

      Lucky Casino isn't licensed in United States. Players are choosing these top, safe and legal casinos instead:
      Stake Casino Logo
      Stake Casino
      Guru choice
      Sportzino Casino Logo
      Sportzino Casino
      Great customer support
      Fortune Wins Casino Logo
      Fortune Wins Casino
      Overall good casino
      Crown Coins Casino Logo
      Crown Coins Casino
      Overall good casino
      Show available casinos
      flash-message-reviews
      User reviews – Write own casino reviews and share your experience
      Fury of Anubis_Push notification
      Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!