Cool Cat Casino - The player's unable to withdraw.

I won about $1600 from them about 8 months ago since then they have requested 5 different things from me from drivers license to several differnt forms i have been told several times they will pay me but never does in the past they did pay me but it took about 2 months to get paid. It is clear to me these people are crooks I am going to file a formal complaint on thier license in Costa Rica I am also gonna start writing reviews about these crooks everywhere I can if i can help someone not get robbed by them ill be happy

Hello Kendra,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Cool Cat Casino. Allow me to ask you a few more question before we would move forward.

When exactly did you start the verification process? When was the last time you sent a document for verification and when was the last time the casino responded to you and what was it. What documents are they keep requesting?

Please forward any relevant proof as screenshot, chats or e-mails to nikolas.b@casino.guru.

Regards,

Nick

Dear Kendra,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

The complaint will be now rejected for the above mentioned reason.