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All35,966Opened878Unresolved4,582Resolved11,236Rejected19,270
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Our verdict Justified complaint

YourBet Casino - Player hasn’t accessed the account for half a year.

Unresolved Submitted: 20 Apr 2020
Black points: 967
Disputed amount: $967
Safety Index:Below average
Our verdict No reaction

Kaulana Casino - Player’ two withdrawals have been delayed.

Unresolved Submitted: 20 Apr 2020
Black points: 871
Disputed amount: A$13,000
Safety Index:Very low
Our verdict No reaction

Club Lounge Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 20 Apr 2020
Black points: 321
Disputed amount: €1,600
Safety Index:Very low
Our verdict No reaction

Intralot Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 20 Apr 2020
Black points: 166
Disputed amount: €400
Safety Index:High
Our verdict No reaction

Spicy Spins Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 18 Apr 2020
Black points: 47
Disputed amount: €120
Safety Index:Low
Our verdict No reaction policy

PureWin Casino - Player’s account has been closed.

Unresolved Submitted: 18 Apr 2020
Black points: 15
Disputed amount: 1,600 INR
Safety Index:Below average
Our verdict Justified complaint

Dingo Casino - Player wishes to close his account.

Unresolved Submitted: 16 Apr 2020
Black points: 2,466
Disputed amount: €3,800
Safety Index:Low
Our verdict No reaction policy

Stay Lucky Casino - Player’s winnings have been confiscated due to 30% maximum bet rule.

Unresolved Submitted: 13 Apr 2020
Black points: 137
Disputed amount: €2,000
Safety Index:Very low
Our verdict No reaction

HITLOTO Casino - Player’s winnings have never reached him.

Unresolved Submitted: 12 Apr 2020
Black points: 141
Disputed amount: 4,500 ₴
Safety Index:Very low
Our verdict No reaction policy

Roo Casino - Player’s winnings from bonus have been cancelled.

Unresolved Submitted: 10 Apr 2020
Black points: 100
Disputed amount: A$16,000
Safety Index:Very low
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