The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All34,432Opened709Unresolved4,523Resolved10,752Rejected18,448
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

32Red Casino IT - Player cannot request a withdrawal.

Unresolved Submitted: 11 Dec 2019
Black points: 60
Disputed amount: €100
Safety Index:Very high
Our verdict No reaction

MegaBet Casino - Player is having difficulties requesting a withdrawal.

Unresolved Submitted: 08 Dec 2019
Black points: 63
Disputed amount: €100
Safety Index:Below average
Our verdict No reaction policy

Wager Beat Casino - Player and authorities are unable to get in touch with the casino.

Unresolved Submitted: 07 Dec 2019
Black points: 65
Disputed amount: A$3,000
Safety Index:Very low
Our verdict No reaction policy

HITLOTO Casino - Player’s complaining about a delay.

Unresolved Submitted: 04 Dec 2019
Black points: 145
Disputed amount: 15,100 ₴
Safety Index:Very low
Our verdict Insufficient evidence from casino

Letsbet24 Casino - Player’s account has been permanently closed after an unsuccessful account verification.

Unresolved Submitted: 04 Dec 2019
Black points: 591
Disputed amount: $739
Safety Index:Below average
Our verdict No reaction policy

HITLOTO Casino - Player’s withdrawal has been delayed for 2 months.

Unresolved Submitted: 02 Dec 2019
Black points: 56
Disputed amount: 3,900 ₴
Safety Index:Very low
Our verdict No reaction

HITLOTO Casino - Player’s withdrawal has been delayed for a month.

Unresolved Submitted: 30 Nov 2019
Black points: 100
Disputed amount: 1,950 ₴
Safety Index:Very low
Our verdict No reaction

HITLOTO Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 28 Nov 2019
Black points: 135
Disputed amount: 10,000 ₴
Safety Index:Very low
Our verdict No reaction

HITLOTO Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 27 Nov 2019
Black points: 1,749
Disputed amount: $6,000
Safety Index:Very low
Our verdict No reaction

Casillion Casino - Player’s withdrawal has been rejected.

Unresolved Submitted: 19 Nov 2019
Black points: 57
Disputed amount: €112
Safety Index:Low
Show more complaints (+10)
Showing 4,491 - 4,500 of 4,523 complaints
1...449 450 451...453
Go to pageof 453 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.