Woopwin Casino Review

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Payment methods

Show all (17)

Withdrawal limits

per month

€50,000

per week

€12,500

Owner Starscream Limited

Established 2021

Estimated annual revenues

> $1,000,000

Licensing Authorities

Kahnawake (KGC)

OverviewBonusesUser reviews11Safety Index explainedDiscussion9Payment methods17

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Woopwin Casino Review

We've thoroughly reviewed Woopwin Casino and gave it a Below average Safety Index. This casino has some good qualities, but also a lot of negatives because of which it's better to play elsewhere. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Woopwin Casino is a medium-sized online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 11 complaints about this casino in our database. Because of these complaints, we've given this casino 2,829 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: Woopwin Casino has certain sections of Bonus Terms and Conditions that we consider to be unfair to the casino's players. These might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

As we already mentioned, Woopwin Casino has a Below average Safety Index. That means that while it's not completely bad, it does have some negative qualities because of which it's advisable to look for a better online casino to play at.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (17)

Withdrawal limits

per month

€50,000

per week

€12,500

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (4)

English customer support

English live chat

Game providers
Show all (27)
Game providers (27)

Positives

Simple and clean website design
Above average withdrawal limit
Massive selection of games including wide variety of live dealer games

Negatives

Many unresolved complaints
Not all payment methods are available for all countries

Interesting facts

Small international casino

Author & Guarantor: Stefan Manson Last updated: 04 Oct 2023 Anything incorrect or missing? Let me know

Woopwin Casino bonuses

Browse all bonuses offered by Woopwin Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Woopwin Casino

This is a place to share experience with Woopwin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 11 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

Peter3456753

Visitor

• 9 months ago

1 time and never again
I recommend everyone to read the terms and conditions carefully or they feel like me.
First deposit bonus played and then won with the bonus balance
payment requested
This was canceled a day later by Woopwin
Inquiry by mail ... no answer
Contacted customer service 3 days later
My payout is canceled the money gone because I played a game I shouldn't have played with bonus credit....
It's in the terms and conditions...
So everyone who wants to start there please read the terms and conditions carefully and don't play the wrong one of the 4000 games ,,,,
Never again the Woopwin Casino and richer by an experience

brian2512

Junior Apprentice

• 1 year ago

Deposited today I think the casino is great
The machines are running well, I'll be there in 1 hour
Worked up from 50 euros to 1100
I hope that the payout is still possible, then everything is great, so I can't complain, the chat helped me right away, so top casino
Don't let the negative reviews fool you give the casino a chance

Good customer service
Guter Kundenservice
Many games
Viele Spiele
Easy check
Leichte Überprüfung

FORBIDDEN GAMES OPEN IN Bonus
VERBOTRNE SPIELE ÖFFNEN IM Bonus

katjaleesch

Junior Apprentice

• 1 year ago

Nothing works here except for deposits. The 24/7 does not exist. RTP 10%. Hands off.

michaelderschmidt88

Junior Apprentice

• 1 year ago

Playing was fun. Bonus conditions very fair. Payout fast and uncomplicated. The RTP felt fine too. Yes, the bonus terms and conditions are tricky, but the list of banned games is not long and there are plenty of other choices.

Lots of slots
Viele slots
RTP good, fast payout
RTP gut, schnelle Auszahlung

Read the bonus terms and conditions carefully
Bonusbedingungen gut lesen

rexor97

Junior Apprentice

• 1 year ago

So I have to wonder again about one or the other rating.

I've always had good experiences with Woopwin and actually with the entire Gammix group

Large selection of games
Große Spiele Auswahl
Verified across casinos
Casinoübergreifend Verifiziert
Weekly cashback
Weekly Cashback
Special bonuses on request in chat
Sonderboni auf Nachfrage im Chat

Locked games open in bonus
Gesperrte Spiele öffnen im Bonus

Anonymized359

Apprentice

• 1 year ago

Casino Guru's rating is absolutely justified. This casino deserves my "worst casinos on the market" category. Like all casinos from this provider, this one is totally dull and boring, playing at this casino is not fun or entertainment, it's more of a frantic attempt to at least get the money back out that you put in, but unfortunately this attempt is in vain because the operator is out to take the very last cent out of his customers' pockets. You can forget about winnings here, I played BOD 1€ on 1 cent = 100 revolutions. There were 2 times 5 cents, always 2 books but never 3. With a stake of 1 cent, mind you. This is a sign of poverty. Every other casino is far better than this one. How this casino got a license is beyond me.

I can hardly think of anything
Mir fällt kaum etwas ein
Common Deposit Methods
Gängige Einzahlungsmethoden
No restrictions
Keine Einschränkungen

As good as anything
So gut wie alles
Stale website
Altbackene Website
Lousy RTP
Miserable RTP

Carlito

Visitor

• 1 year ago

I've been playing with them for a few months and I can say that my experience and gaming experience in general is very good. Fast withdrawals, friendly support and a large range of games.

The negative would be that the support shoots up at 11pm and I like to play late into the night.
Das negative wäre, das der support um 23.00 schießt und ich spiele gerne bis spät in die nacht.

Frank.J

Visitor

• 1 year ago

Right from the start, I had a great time at Woopwin Casino! They have a ton of games and various weekly specials!
It's simple to explore and arrange games by provider, withdrawals and deposits are rapid, and I've had no problems thus far.
Woopwin Casino is well-designed, especially for mobile users; the site is user-friendly and simple to use.

Quick Deposits/Withdrawals
Mobile Site

Anonymized458

Adept

• 1 year ago

So for me this is a nice casino, lots of slots and also with nice winning opportunities. A payout is also processed quickly. The only small minus point, the verification takes a little long

Nice slots
Schöne Slots
Good chance of winning
Gute Gewinnmöglichkeit
quick payout
schnelle Auszahlung

slightly longer verification
etwas längere Verifizierung

Anonymized166

Advanced Novice

• 2 years ago

I have a full picture of Rich Wilde and I win 500 EUR on 10 cents. The catch: the whole thing was made from money that came from spins that were given with the deposit. They paid me a meager 50 EUR because the max cashout here is said to be 50 bucks. I really would have preferred not to win anything. The casino doesn't even respond to emails. I haven't experienced such a lousy live chat in years. Didn't reach anyone there for days. Then I had an employee on it for the first time. They first greeted me and then didn't respond at all to my question for 10 minutes until I left the chat. This casino is just dubious and dubious. Update: Engagement there ended forever. For my penultimate payout, I had to contact the payment service provider myself because the money didn't come. Once again the casino didn't respond to my emails to support. For the last payout, the payout request was pending for an eternity. I canceled, gambled everything (I got terrible free spins on high stakes) and then closed the account. What a crap shop!

Slots cannot be closed with an x
Slots lassen sich nicht mit einem x schliessen

Tonkabohne

Novice

• 2 years ago

I don't understand Casino Guru's rating. I deposited there 3 times and took the 100% bouns. Was able to implement this quickly (x20) and had € 750 paid out with a total deposit of € 75. But be careful - not all games may be played during the bonus !!! Payout came within three days and without verification! I don't know what happens with higher sums, but money came quickly and without harassment.

No € 1.00 limit, no 5 second rule. Games run smoothly and always up to date. No verification necessary up to 2000 € - according to chat.
Keine 1,00 € Begrenzung, keine 5 Sek. Regel. Spiele laufen flüssig und stets aktuell. Bis 2000 € keine Verifikation notwendig-laut Chat.

Limitation of games during the bonus! Playtech and Quickspin not available.
Begrenzung von Spielen während des Bonus ! Playtech und Quickspin nicht verfügbar.

Safety Index of Woopwin Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Woopwin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.8/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be mostly fair

Not found on any relevant casino blacklist

High value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Woopwin Casino and related casinos (32)

32All0Opened11Not solved9Solved12Rejected

Complaints directly about Woopwin Casino

Case closed

Disputed amount: €815

Player’s withdrawal has been delayed for 6 days.

The player from Germany had withdrawal problems with the casino. The payment of the total 815 Euros, which should have been processed within 48 hours according to the casino's rules, was delayed for 6 days. The player reached out to the casino multiple times without receiving a satisfactory response. After 16 days, the casino finally processed the player's withdrawal. We then closed the complaint as resolved upon receiving the player's confirmation.

Read moreRead less

Submitted: 15 Jan 2024

Player stopped responding

Disputed amount: €4,000

Player experiences poor customer service and zero winnings.

An Austrian player had expressed frustration over connectivity issues during games at Woopwin Casino and a lack of responsiveness from customer support. He had not managed to win any money from his 4,000 euros deposit. We had attempted to address the issue by requesting additional information and extending the response time. However, due to the lack of response from the player, we were unable to proceed with the investigation or offer potential solutions. The complaint was subsequently rejected.

Read moreRead less

Submitted: 02 Dec 2023

Case closed

Disputed amount: €149

Player's withdrawal delayed due to verification issues.

The player from Germany is unable to withdraw winnings from Woopwin for almost a month due to a verification issue. The player is ready to provide the required bank statement but has not received the KYC email with the security link. The complaint was closed as the player resolved the issue with the casino.

Read moreRead less

Submitted: 09 Sep 2023

Other

Disputed amount: €50,000

Player accuses casino of game manipulation.

The player from Germany is dissatisfied with the casino’s RTP (Return to Player). We’ve rejected this complaint as per player’s explicit request.

Submitted: 17 Aug 2023

Case closed

Disputed amount: €400

Player claims that payment has been delayed.

The player from Saxony has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

Read moreRead less

Submitted: 11 Mar 2023

Uncertain case, passive regulator

Black points: 124

Disputed amount: €991

Winnngs confiscated due to irregular betting pattern.

The player complained about the casino confiscating his winnings due to irregular betting patterns like moving from high volatile game to a low volatile game. The player was unsure about what that meant and thought the casino was trying to steal money from him.

Read moreRead less

Read more on: askgamblers.com Submitted: 8/2022

Uncertain case, passive regulator

Black points: 425

Disputed amount: $5,777

Winnings confiscated due to bonus abuse accusation.

The player complained about the casino confiscating his winnngs due to an alleged bonus abuse (collusion playing, playing a high volatile game and then moving to a low volatile game) which the player found to be nonsense and refused any such accusations. However, the casino insisted upon the breach and kept the winnings, only the initial deposit was returned.

Read moreRead less

Read more on: askgamblers.com Submitted: 8/2022

Player stopped responding

Disputed amount: €2,000

Player has experienced a technical glitch while playing.

The player from Germany has experienced a technical problem while playing "Cash Ultimate" slot machine. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 02 Dec 2022

Player stopped responding

Disputed amount: €3,900

The player struggles to withdraw his money.

The player struggles to withdraw his money due an unknown error. The complaint was closed as the player stopped responding.

Submitted: 22 Nov 2022

Player stopped responding

Disputed amount: €300

The player's verification is delayed.

The player's verification is delayed for a week. The complaint was closed as the player stopped responding.

Submitted: 21 Oct 2022

Other

Disputed amount: €380

Withdrawal of player's winnings has been delayed.

The player from Baden-Württemberg has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The complaint was closed because the player submitted 4 complaints about the same issue.

Read moreRead less

Submitted: 11 Sep 2022

Other

Disputed amount: €3,800

Player’s withdrawal has been delayed.

The player from Baden-Württemberg has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The complaint was closed because the player submitted 4 complaints about the same issue.

Read moreRead less

Submitted: 11 Sep 2022

No reaction policy, good regulator

Black points: 321

Disputed amount: €3,800

Player’s withdrawals have been delayed.

The player from Germany has requested withdrawals three days prior to submitting this complaint. Simply, winnings haven’t been received yet. Since we have not received any response from the casino, we were forced to close this complaint as 'unresolved'.

Read moreRead less

Submitted: 11 Sep 2022

Player stopped responding

Disputed amount: €150

The player's verification is delayed.

The player's verification is delayed for an unknown reason. We closed the complaint, because the player stopped responding.

Submitted: 29 Jul 2022

Case closed

Disputed amount: €842

Player’s withdrawal has been delayed.

The player from Germany has requested a withdrawal three days prior to submitting this complaint. Simply, winnings haven’t been received yet. Player’s complaint has been resolved successfully.

Submitted: 19 Jul 2022

Player stopped responding

Disputed amount: €1

Player’s withdrawal has been delayed.

The player from Germany has requested a withdrawal. Unfortunately, the payment seems to be delayed. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 09 Jul 2022

No reaction policy, good regulator

Black points: 102

Disputed amount: €700

Player's account has been blocked.

The player from the Netherlands has been blocked without further explanation. The complaint was closed as 'unresolved' as there was no response from the casino.

Submitted: 26 Apr 2022

No reaction policy, good regulator

Black points: 81

Disputed amount: €500

Player’s documents haven’t been approved.

The player from Germany is having difficulties withdrawing winnings due to incomplete verification. Casino didn't respond.

Submitted: 07 Apr 2022

Player stopped responding

Disputed amount: €60

The player's deposit did not arrive.

The player's first deposit did not arrive even though his second did. The complaint was rejected as the player stopped responding.

Submitted: 20 Mar 2022

No reaction policy, good regulator

Black points: 173

Disputed amount: €3,900

Player’s winnings from bonus play have been voided.

The player from Germany has been accused of breaching bonus T&Cs by placing a single bet greater than allowed during the bonus play. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.

Read moreRead less

Submitted: 16 Mar 2022

No reaction policy, good regulator

Black points: 107

Disputed amount: €2,000

The player's winnings were removed.

The player's winnings were removed for playing restricted games. Casino didn't respond.

Submitted: 11 Mar 2022

Player stopped responding

Disputed amount: €435.5

Player’s struggling to complete account verification.

The player from Germany is experiencing difficulties withdrawing his winnings due to ongoing verification. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 10 Mar 2022

Player stopped responding

Disputed amount: €800

Player’s withdrawal has been delayed.

The player from Switzerland has requested withdrawal a month ago. Unfortunately, it has not been received yet and the account seems to be blocked. We rejected the complaint because the player didn't respond to our messages and questions.

Read moreRead less

Submitted: 02 Mar 2022

Case closed

Disputed amount: €1,200

Player’s account has been blocked.

The player from Germany had their account blocked without further explanation. The requested withdrawal is still held by the casino. Player’s complaint has been resolved successfully.

Submitted: 17 Feb 2022

No reaction policy, good regulator

Black points: 42

Disputed amount: €500

Player’s not able to withdraw bonus winnings.

The player from Germany was informed that her bonus winnings were confiscated after playing a restricted game. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.

Submitted: 15 Feb 2022

Case closed

Disputed amount: €200

Player’s withdrawal has been delayed.

The player from Germany has requested a withdrawal just a few days ago. It hasn't been received yet. Player’s complaint has been resolved successfully.

Submitted: 03 Feb 2022

No reaction policy, good regulator

Black points: 43

Disputed amount: €520

The player's winnings were voided.

The player's winnings were voided due to max cash out limit from the bonus. The complaint was closed as 'unresolved' as the casino failed to reply.

Submitted: 21 Jan 2022

No reaction policy, good regulator

Black points: 155

Disputed amount: €1,200

Player’s struggling to complete account verification.

The player from Germany is experiencing difficulties withdrawing his winnings due to ongoing verification. Casino didn't respond.

Submitted: 07 Jan 2022

No reaction policy, good regulator

Black points: 1256

Disputed amount: €24,000

Player’s struggling to complete the account verification.

The player from Germany is experiencing difficulties verifying his account. The casino failed to respond and we were forced to close this complaint as 'unresolved'.

Submitted: 27 Nov 2021