Dachbet Casino Review

The player from Sweden had intended to bet on sports, but was limited to 1 euro per bet and couldn't withdraw the funds without a 5x rollover in the casino, which the player had opposed. The player had questioned the casino's requirement to wager in the casino before withdrawal, arguing it encouraged gambling. He also referred to the casino's policy on account closure, which stated that the balance would be refunded upon account termination. However, the casino's support had insisted on the rollover requirement. We had advised the player to fulfill the wagering requirements as per the casino's Anti-Money Laundering policy. The player's complaint was rejected due to the standard nature of the wagering requirement and the player's inability to comply.

The player from Portugal has requested a withdrawal of 5000 EUR from DachBet Casino. Despite having a verified account and withdrawal method, the withdrawal has been pending for 8 days and the casino is not responding to their inquiries. The complaint was resolved as the player got paid out.

The player from Norway had requested a withdrawal 20 days prior. Despite having completed and having had approved the Know Your Customer (KYC) procedure, the withdrawal request had remained unprocessed. The player had not made any successful withdrawals from the casino in the past, had opted for a crypto withdrawal method, and had not used any bonuses. The casino had confirmed that the withdrawal was processed more than a week prior. We had asked the player to confirm if he had received the payment, but received no response. As a result, the complaint was rejected due to lack of confirmation from the player.

The player from Italy had submitted a withdrawal request less than two weeks prior to contacting us. Winnings hadn't been obtained up to that day. The player had expressed concerns about the delay in his withdrawal process and the lack of communication from the casino. However, after he had submitted additional documents, the casino processed his withdrawal on the 11th day. Despite the player's initial dissatisfaction with the casino's customer service, the issue was eventually resolved, and the player had received his winnings.

The player from Ireland had requested a withdrawal less than two weeks prior to submitting this complaint. The payment hadn't been processed yet. The Complaints Team had advised the player that withdrawals could take some time to process and asked for his patience. They also mentioned that they would intervene if the player's account had been successfully verified and withdrawal approved but the funds were not received within 14 days. However, the complaint was eventually rejected as the player did not respond to the team's messages and inquiries within the extended deadline.

The player from Italy had submitted a withdrawal request less than two weeks before contacting us. Winnings had not been obtained up to that day. We had advised the player to wait at least 14 days after requesting the withdrawal before submitting a complaint. However, the player failed to respond to our follow-up messages. As a result, we were unable to investigate further, leading to the rejection of the complaint.

The player from Sweden attempted a withdrawal of 263 euros, which after a two-week delay was denied due to alleged bonus rule violations. We rejected the complaint because the player didn't reply to our messages and questions. After reopening the complaint at the player's request, we were ultimately compelled to close it as unresolved. The casino refused to make any compromises regarding the player's breach of the maximum bet condition while playing the bonus. Despite the player only placing two bets slightly surpassing the maximum limit, and subsequently losing both wagers, their winnings were still confiscated.

The player from Japan has reported a delay in withdrawing funds from the casino. The player has completed KYC and has contacted support, receiving only a response that the request has been passed to the finance department.

The player from Germany had his bonus winnings canceled due to a bonus rules violation. The casino provided evidence suggesting that the player used a loophole in a game to easily transfer bonus balance into real money to avoid the wagering requirements. The complaint was rejected.

The player from Baden-Württemberg has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.