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Rouge Casino Review

Casino not accepting new players

Rouge Casino is currently not accepting new players.

Browse recommended casinos
Rouge Casino LTD NV.
2020
> $1,000,000
Casino operates without an official license!
OverviewUser reviews14Safety Index explainedDiscussion30

Casino not accepting new players

Rouge Casino is currently not accepting new players.

Browse recommended casinos
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Warning:No Reaction Policy for complaints
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
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Rouge Casino Review

Rouge Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Rouge Casino has a Very low Safety Index of 2.1, demonstrating a significant deficiency in terms of fairness and safety as per our methodology. Read our Rouge Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index of Rouge Casino – Is it fair and safe?

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Rouge Casino, we meticulously evaluated and analyzed the Terms and Conditions of Rouge Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.

Based upon our estimates and collected information, we consider Rouge Casino a medium-sized online casino. Considering its size, this casino has a high sum of disputed winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

We did not find Rouge Casino on any relevant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

Taking into account all factors in our review, Rouge Casino has scored a Safety Index of 2.1, representing a Very low value. We firmly advise players to avoid this casino and explore alternatives with a higher Safety Index.

Rouge Casino T&Cs

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Rouge Casino to be unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Rouge Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 27 complaints about this casino in our database. Because of these complaints, we've given this casino 5,435 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Rouge Casino

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 13 players, Rouge Casino does not have a User satisfaction score yet. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Rouge Casino company information and licenses

Rouge Casino belongs to Rouge Casino LTD NV. and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

To the best of our knowledge, Rouge Casino has not been granted a license by any gambling regulatory authority.

About payment methods and win and withdrawal limits

Rouge Casino accepts 18 payment options. This includes: Skrill, Neteller, PaySafeCard, Mastercard, VISA, Neosurf, Bitcoin (BTC), Bank transfer, SEPA, PIX, Pay With Click, Cashlib, WebPayz, Ethereum (ETH), Litecoin (LTC), UTORG, Dogecoin (XDG), Tether (USDT).

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 5,000 per week No win limit
EUR 20,000 per month
GBP 5,000 per week
GBP 20,000 per month
AUD 5,000 per week
AUD 20,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at Rouge Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
German Yes Yes Yes24/7
Italian Yes Yes Yes24/7
French Yes Yes Yes24/7

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at Rouge Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Rouge Casino has a good customer support based on the responses we have received during our testing.

Slots and casino games at Rouge Casino

You can play these types of games at Rouge Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Scratch cards, Other card games, Crash games, Other games.

Titles supplied by 34 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, IGT, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Betsoft Gaming, Playson, Amatic, Push Gaming, Wazdan, Red Rake Gaming, Spinomenal, Tom Horn, Booongo (BNG), Relax Gaming, Smartsoft Gaming, Platipus, Kajot, Apollo Games, Elbet, Retro Gaming, Konami, Spribe, EGT Digital, Aristocrat, Vivo Gaming, Hacksaw Gaming, Netgame.

Rouge Casino bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 5 bonuses offered by Rouge Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.

Note: Visit our separate page on Rouge Casino bonuses to learn more about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (5)
English customer support
All languages (5)
English live chat
All languages (5)

Game providers
Show all (34)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • IGT
  • Yggdrasil Gaming

Positives

  • Live chat support is available 24/7

Negatives

  • Casino uses fake license
  • Maximum payout will be 10x last deposit if accumulated deposit amount does not exceed €/£/$200
  • Many unresolved complaints

Interesting facts

  • The website uses a translation feature to reach players in many languages
  • If requested withdrawal amount is 5x or more than a players’ lifetime deposits, withdrawal amount will be released in lots of up to 5000 credits per week (the remaining amount will remain in an account until further eligible withdrawal)
Author & Guarantor: Katarina Duboak Last updated: 25 Jul 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Rouge Casino bonuses

Browse all bonuses offered by Rouge Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (14)

User reviews of Rouge Casino

This is a place to share experience with Rouge Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 14 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 10 hours ago
The last casino I've been waiting since 01.12.23 for the Rouge Casino to finally pay out my 1000€ winnings, supposedly high payout volume lol then they would already be bankrupt, you always get ripped off and cheated and as soon as you write something that they don't like then they block your live chat for 1 week so you can't get on your nerves -10 stars
  • there is nothing positive
  • waiting for 1 year
• 3 months ago
This casino is NOT closed!
I’m still waiting on my withdrawal since 12th of June of £4000
They are still on chat telling me to be patient and Not closed
  • None
  • Don’t pay winnings
• 1 year ago
people be careful
People be careful with this casino, very careful. They offer a 400% bonus. So you pay €200 and then have €1000 in total. As a lure, the computer allows you to win €150. But once you do that, the computer program switches and you get rid of a lot of money. For me it was more than 1000 € without any significant profit at all. If at all then sometimes three euros or sometimes ten euros. Unfortunately, I couldn't withdraw anything from my account because I have to turn over the bonus 50 times. Be very careful here you will lose your money. You would probably justify it with bad luck. But there's a big difference between bad luck and programming. Please excuse me for copying the same text to different portals. But it's also a lot of text.
  • All dubious machinations
• 1 year ago
I keep getting ads from this casino, although I don't remember ever signing up here. You can NOT unsubscribe from the newsletter because there is simply no button for it. I think this casino works with 4Crowns. The pages are structured in the same way and advertising emails almost always arrive at the same time. When I read that these criminals have no license at all, I get very very angry!!!
UPDATE: I STILL get newsletters that I STILL can't unsubscribe from, even though I've unsubscribed 74627282 times. I will report this online casino for harassment!
• 1 year ago
Casino two months now DONT PAY winnings
Just chatting
Answer …We need more time !!!!!!!
  • DONT PAY WININGS
• 2 years ago
Scam, slots rigged and don’t pay out when you request. Never email back. Live chat are useless. PLEASEE CONTACT YOUR BANK TO DISPUTE ANY PAYMENTS YOUVE MAXE TO THEM YOU WILL GET IT BACK
  • Large selection of rigged slots
  • scam site
  • Slots rigged
  • Bonus is poor, used only on rigged slots
• 2 years ago
Beware this is a scam I have been waiting two months for my withdrawal of course I have not received it yet and their answer is that I need some more time
• 2 years ago
Absolute awful casino and potentially fake I've had a withdrawal request pending for 67 days now please stay away from these scammers.
  • Great game selection
  • Amazing bonuses
  • Fake license
  • Don't payout
  • Awful customer service
• 2 years ago
No stars. Been waiting on payout for 2months and still no sign. Steer well clear
  • There's nothing positive about them
  • Absolutely everything about it. Live chat no help, phone number doesn't work
• 2 years ago
I've been waiting for my profit of 2000 euros for months...I'm only being put off and lied to
  • to me they are CHEATERS
• 2 years ago
I've been waiting for my payment in the AGM since January 15th, 2022. 1520 euros. I'm always put off that it takes a while until everything is checked.
  • No payment received yet
  • Support writes the same thing every day
• 2 years ago
I've been waiting for my payout since February 6th, 2022 and nobody can tell me how long it will take
• 2 years ago
Casino still not paid after 1 month.Finance department does not write back.Since 9.2 waiting for my payout 1300 eur.Better not play in this casino!!!
• 2 years ago
Casino sends advertisements all the time! Unsubscribe doesn't work! The casino does not seem to be aware of European data protection regulations (misuse of personal data for advertising purposes)! Will report the casino to the data protection authority! As is well known, penalties are very high
  • nothing
  • everything
Safety Index explained

Safety Index of Rouge Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Rouge Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low2.1/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Warning:No Reaction Policy for complaints
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Unfair terms and conditions

  • This casino limits the amount of money players can win when playing with real money (without a bonus).
  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

  • Operates without a license

Complaints about Rouge Casino and related casinos (35)

35All0Opened27Not solved3Solved5Rejected

Complaints directly about Rouge Casino

Show more complaints (+25)
Discussion

Rouge Casino Discussion

Discuss anything related to Rouge Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Rouge Casino payment methods

Currencies
CAD,EUR,GBP,AUD,BRL,INR,NZD,SEK
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