Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
This review examines PlayZax Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. PlayZax Casino has a Very low Safety Index of 1.5, which means it ranks very low in terms of fairness and safety according to our methodology. Read our PlayZax Casino review to discover more about this casino and decide whether it is a suitable option for you.
Fairness and safety of PlayZax Casino
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of PlayZax Casino, we meticulously evaluated and analyzed the Terms and Conditions of PlayZax Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
Considering our estimates and the factual data we have collected, PlayZax Casino appears to be a small to average-sized online casino. This casino has a very high value of denied payouts in player complaints with respect to its size. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we know, no relevant casino blacklists include PlayZax Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All in all, when combined with other factors that come into play in our review, PlayZax Casino has landed a Very low Safety Index of 1.5. We highly encourage players to avoid this casino and seek out one with a higher Safety Index.
PlayZax Casino Terms and Conditions
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of PlayZax Casino to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about PlayZax Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 28,973 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
PlayZax Casino user feedback and reviews
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 8 player reviews so far. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
PlayZax Casino company data and licenses
PlayZax Casino is owned by Tic Tac Toe B.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
As far as we know, PlayZax Casino does not have a gambling license.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 1,500 per week
No win limit
EUR 6,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at PlayZax Casino.
Language
Website
Customer support
Live chat
English
Spanish
German
Italian
French
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at PlayZax Casino, account management, withdrawal process, etc. We would say PlayZax Casino has an average customer support based on the responses we have received during our testing.
PlayZax Casino slots and casino games
PlayZax Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other games.
Games from 17 casino game providers are available. This includes Betsoft Gaming, Playson, iSoftBet, Wazdan, Red Rake Gaming, Spinomenal, Booming Games, Tom Horn, Booongo (BNG), Arrow's Edge, Gaming Corps, Leap Gaming, Reevo, Platipus, Lucky Streak, Vivo Gaming, Spribe.
PlayZax Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from PlayZax Casino in our database, listed in the 'Bonuses' section of this page.
Note: In case you are looking for more information about this casino's bonus offers, visit our PlayZax Casino bonuses page.
Browse all bonuses offered by PlayZax Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(8)
User reviews of PlayZax Casino
This is a place to share experience with PlayZax Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
DO NOT PLAY AT CASINOS WITH GAMING CURACAO (GC) LICENSE, THESE SCAM CASINOS ARE PROTECTED!! 29/03/2023 - THE LINK OF THE SITE CONNECTED TO THE CASINO https://www.playzax-real.com/en/ MANAGED UNTIL RECENTLY AGO BY PENNYTECH HOLDING BV INSTEAD OF THE FEMALE TIC TAC TOE BV HAS DISAPPEARED AND YOU ARE REDIRECTED TO A NEW CASINO CALLED ATLANTIS SLOT (SAME MANAGEMENT)!
NON GIOCATE SUI CASINO CON LICENZA GAMING CURACAO (GC), QUESTI CASINO' TRUFFALDINI SONO PROTETTI!! 29/03/2023 - IL LINK DEL SITO COLLEGATO AL CASINO' https://www.playzax-real.com/en/ GESTITO FINO A POCO TEMPO FA DALLA PENNYTECH HOLDING BV AL POSTO DELLA FITTIZIA TIC TAC TOE BV E' SPARITO E SI VIENE REINDIRIZZATI IN UN NUOVO CASINO' DENOMINATO ATLANTIS SLOT (STESSA GESTIONE)!
THE CASINO OPERATES WITHOUT VALID LICENSES
IL CASINO OPERA SENZA VALIDE LICENZE
STERINVEST SE OF LUBOMIR BOHM (STERPLAY HOLDING LTD GROUP) MANAGED AND MADE PAYMENTS IN 2022
STERINVEST SE DI LUBOMIR BOHM (GRUPPO STERPLAY HOLDING LTD) GESTIVA E PROVVEDEVA AI PAGAMENTI NEL 2022
CARAMBOLA SRO IS THE OWNER WITH NEW CEO APPOINTED ON 01/09/2022 (HANAN HECTOR STILMAN IN PLACE OF LUBOMIR BOHLM)
CARAMBOLA SRO E' LA PROPRIETARIA CON NUOVO CEO NOMINATO IL 01/09/2022 (HANAN HECTOR STILMAN AL POSTO DI LUBOMIR BOHLM)
CUSTOMER SERVICE USING LIVECHAT BLACKMALES AND SCAMS CUSTOMERS
L'ASSISTENZA CLIENTI CHE UTLIZZA LA LIVECHAT RICATTA E TRUFFA I CLIENTI
PAYMENTS ARE NOT MADE WITH ABSURD EXCUSES
I PAGAMENTI NON VENGONO EFFETTUATI CON SCUSE ASSURDE
GAMING CURACAO (GC) PROTECTS THESE SCAMMER CASINOS
LA GAMING CURACAO (GC) PROTEGGE QUESTI CASINO TRUFFALDINI
Bambinatta
Unregistered user
• 1 year ago
Casino totally unfair and abusive with your profit benefits having made your deposit. They kept €400 of mine. 1 week later I continue to claim the rest of my withdrawal and they still have not paid me. I hope they all report them. This is a robbery. I got to win €1900 and Jose pays them.
Casino totalmente injusto y abusivo con tus beneficios de ganancia habiendo hecho tu depósito.se quedaron con 400€ míos.1 semana después sigo reclamando el resto de mi retirada y aun no me la han pagado. Ojalá los denuncien todos. Esto es un robo.Llegue a ganar 1900€ y les Jose pagar.
They have games that I like
Tienen juegos q me gustan
Charge what they want
Cobrar lo q ellos kieren
You get paid late and bothering them a lot
Cobras tarde y molestándolos mucho
They don't give away real cash, then they deduct it from your benefits
No regalan dinero en efectivo real,luego te lo descuentan de tus beneficios
I'm really unhappy because they told me that on Friday they processed my withdrawal and instead after 7 days they haven't processed it yet I don't tell the banks but at least process it and moreover when you talk to the operators it seems they also want to be right. I will change my opinion and review only when they give me money
Veramente sono scontento perché mi hanno detto che venerdì elaboravano il mio prelievo e invece dopo 7 giorni non lo hanno ancora elaborato non dico ai banca ma almeno elaborarlo e in più quando parli con gli operatori pare che vogliono anche avere ragione.Ma dove cavolo siamo.Cambiero opinione e recensione solo quando mi daranno insoldi
Well, my experience is very different from that of some. Customer service of 10. Payments issued in a timely manner.
Conclusion, they are more than reliable and responsive.
Greetings. Fran
Pues mi experiencia es muy distinta a la de algunos . Atención al cliente de 10. Pagos emitidos en tiempo y forma.
Conclusión , son más que fiables y responden.
Saludos. Fran
Customer Support
Atención al cliente
Nothing for the moment
De momento nada
jemetpl
Unregistered user
• 3 years ago
These people are either spammers of don't know what they are doing. They have an affiliate programme that condones or encourages spamming. I have received hundreds of spamming emails linking to this site. The casino completely ignores any complaints about this presumably because they're happy with what their affiliates are doing.
Terrible trouble with this site, can't get verified even though all documentation sent several times, tried to ring their phone number, which put me through to cabin crew, then realised after nobody answered I was ringing the Czech Republic so had to cut off as the cost of mobile bill. Says 24 hour help available, wow they cut you off or don't reply. Spent money on this site so will keep asking for a manager to respond. Live in hope.
Too bad, they ignore the complaints, in my case they completely ignored my complaint I never got an answer
Muito mau, ignoram as reclamações, no meu caso ignoraram por completo a minha reclamação nunca obtive uma resposta
Client support
Apoio ao cliente
Safety Index explained
Safety Index of PlayZax Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PlayZax Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low1.5/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Unfair terms and conditions
This casino limits the amount of money players can win when playing with real money (without a bonus).
Other factors
Operates without a license
Low withdrawal limit: €6,000 / month
Complaints about PlayZax Casino and related casinos (18)
Discuss anything related to PlayZax Casino with other players, share your opinion, or get answers to your questions.
Casino Guru
We want players to understand gambling.
Payment methods
PlayZax Casino payment methods
Browse an overview of payment methods supported by PlayZax Casino, along with related limits and fees associated with transactions to or from your casino account.
