HomeOnline casinosPlayZax Casino Review

PlayZax Casino Review

avatarKubo M.
Last updated 09/2024
Safety Index
1.9
User feedbackMixed
6 reviews
avatarKubo M.
Last updated 09/2024

Casino closed

PlayZax Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Live dealer games are available
  • Live chat support is not available 24/7
  • Small selection of game providers
  • Low monthly withdrawal limit

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 8 Not Available: 7

Transaction limits

Withdrawal limits
€6,000
 per month
€1,500
 per week
Win limits
Unknown

Language options

Website
Available in 5 languages
EnglishFrenchGermanItalianSpanish
Live chat
Available in 5 languages
EnglishFrenchGermanItalianSpanish
Customer support:
Available in 5 languages
EnglishFrenchGermanItalianSpanish

PlayZax Casino Review

PlayZax Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. PlayZax Casino has a Very low Safety Index of 1.9, which means it ranks very low in terms of fairness and safety according to our methodology. Read our PlayZax Casino review to discover more about this casino and decide whether it is a suitable option for you.

Fairness and safety of PlayZax Casino

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of PlayZax Casino, we meticulously evaluated and analyzed the Terms and Conditions of PlayZax Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

Considering our estimates and the factual data we have collected, PlayZax Casino appears to be a small to average-sized online casino. This casino has a very high value of denied payouts in player complaints with respect to its size. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we know, no relevant casino blacklists include PlayZax Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All in all, when combined with other factors that come into play in our review, PlayZax Casino has landed a Very low Safety Index of 1.9. We highly encourage players to avoid this casino and seek out one with a higher Safety Index.

PlayZax Casino Terms and Conditions

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of PlayZax Casino during our review.

Player complaints about PlayZax Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 28,973 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

PlayZax Casino user feedback and reviews

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

The user satisfaction feedback of PlayZax Casino shared by 6 users has resulted in a Mixed User feedback score. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

PlayZax Casino company data and licenses

PlayZax Casino is owned by Tic Tac Toe B.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.

As far as we know, PlayZax Casino does not have a gambling license.

Win and withdrawal limits, payment options

PlayZax Casino accepts deposits via 8 payment methods. This includes: VISA, Mastercard, Maestro, Neosurf, Klarna, Interac, Coinspaid, Cashlib.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 1,500 per week No win limit
EUR 6,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at PlayZax Casino.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes Yes Yes
German Yes Yes Yes
Italian Yes Yes Yes
French Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at PlayZax Casino, account management, withdrawal process, etc. We would say PlayZax Casino has an average customer support based on the responses we have received during our testing.

PlayZax Casino slots and casino games

PlayZax Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Keno, Scratch cards, Other games.

Games from 17 casino game providers are available. This includes Betsoft Gaming, Playson, iSoftBet, Wazdan, Red Rake Gaming, Spinomenal, Booming Games, Tom Horn, Booongo (BNG), Arrow's Edge, Gaming Corps, Leap Gaming, Reevo, Platipus, Lucky Streak, Vivo Gaming, Spribe.

Bonuses and codes offered by PlayZax Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

As of right now, our database holds 1 bonus from PlayZax Casino:

  • 100% up to €250

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Company info

  • Owner Tic Tac Toe B.V.
  • Established 2020
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PlayZax Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small to medium casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very bad
Total complaints: 18
Last updatedLast updated
  • Opened 0
  • Unresolved 4
  • Resolved 3
  • Rejected 11
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated
    • Operates without a license
    • Low withdrawal limit: €6,000 / month

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    • No license
    Important
    Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

    User reviews of PlayZax Casino

    This is a place to share experience with PlayZax Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Mixed

    Rated by 6 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 3 years ago
    Casino totally unfair and abusive with your profit benefits having made your deposit. They kept €400 of mine. 1 week later I continue to claim the rest of my withdrawal and they still have not paid me. I hope they all report them. This is a robbery. I got to win €1900 and Jose pays them.
    • They have games that I like
    • Charge what they want
    • You get paid late and bothering them a lot
    • They don't give away real cash, then they deduct it from your benefits
    • 3 years ago
    I'm really unhappy because they told me that on Friday they processed my withdrawal and instead after 7 days they haven't processed it yet I don't tell the banks but at least process it and moreover when you talk to the operators it seems they also want to be right. I will change my opinion and review only when they give me money
    • Vain promises
    • Fooling around
    • 3 years ago
    Always lagging 😒 and you losing money
    • 4 years ago
    Well, my experience is very different from that of some.
    Customer service of 10.
    Payments issued in a timely manner.

    Conclusion, they are more than reliable and responsive.

    Greetings.
    Fran
    • Customer Support
    • Nothing for the moment
    • 4 years ago
    These people are either spammers of don't know what they are doing. They have an affiliate programme that condones or encourages spamming. I have received hundreds of spamming emails linking to this site. The casino completely ignores any complaints about this presumably because they're happy with what their affiliates are doing.
    • Absolutely nothing
    • Morons or spammers
    • 4 years ago
    Terrible trouble with this site, can't get verified even though all documentation sent several times, tried to ring their phone number, which put me through to cabin crew, then realised after nobody answered I was ringing the Czech Republic so had to cut off as the cost of mobile bill. Says 24 hour help available, wow they cut you off or don't reply. Spent money on this site so will keep asking for a manager to respond. Live in hope.
    • Terrible
    • Terrible
    • Terrible

    PlayZax Casino discussion

    Discuss anything related to PlayZax Casino with other players, share your opinion, or get answers to your questions.

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