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Casino MGA Review

Casino closed

Casino MGA has been closed and no longer operates.

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GLOBAL GAMES TECH LTD
2018
< $1,000,000
Casino operates without an official license!
OverviewUser reviews3Safety Index explainedDiscussion4

Casino closed

Casino MGA has been closed and no longer operates.

Browse recommended casinos
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Warning:No Reaction Policy for complaints
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
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Casino MGA Review

When reviewing and assessing Casino MGA, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Casino MGA has Very low Safety Index of 2.1, indicating a very bad performance in terms of fairness and safety based on our evaluation criteria. Keep reading our Casino MGA review to learn more about this casino and decide whether it is a good choice for you.

Safety Index – Casino MGA fairness and safety

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Casino MGA review, we extensively examined and analyzed the Terms and Conditions of Casino MGA. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.

Based upon our estimates and collected information, we consider Casino MGA a small to medium-sized online casino. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we are aware, no relevant casino blacklists mention Casino MGA. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

In our comprehensive review of all relevant aspects, Casino MGA has attained a Very low Safety Index of 2.1. We strongly suggest players to steer clear of this casino and opt for one with a higher Safety Index.

Terms and Conditions of Casino MGA evaluated

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casino MGA to be unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Casino MGA

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 31 complaints about this casino in our database. Because of these complaints, we've given this casino 5,810 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Casino MGA user feedback and reviews evaluated

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 3 player reviews so far.. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Licenses and company data

Casino MGA is owned by GLOBAL GAMES NV and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

As far as we know, Casino MGA does not hold any official gambling license.

Payment methods, win and withdrawal limits

Casino MGA supports 3 payment options. This includes: Mastercard, Bitcoin (BTC), Bank transfer.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 5,000 per week No win limit
EUR 20,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at Casino MGA in the table below.

Language Website Customer support Live chat
English Yes Yes No
German Yes Yes No
French Yes Yes No

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Casino MGA, managing your account, withdrawals, or other matters. Casino MGA does not offer any customer support service. We consider this an unacceptable shortcoming, since contacting anybody from the casino when dealing with potential issues becomes impossible for the player.

Casino games and slots available at Casino MGA

Casino MGA offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Baccarat, Live games, Scratch cards, Other games, Crash games, Live baccarat, Live blackjack, Live poker, Live roulette.

Casino games from 36 game providers are offered. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, IGT, Quickspin, Yggdrasil Gaming, Igrosoft, Betsoft Gaming, Playson, Amatic, Push Gaming, GameArt, Wazdan, Red Rake Gaming, Tom Horn, Booongo (BNG), Relax Gaming, Atomic Slot Lab, Nucleus Gaming, Smartsoft Gaming, Platipus, Kajot, Apollo Games, Elbet, Konami, Spribe, Gamomat, EGT Digital, Aristocrat, Vivo Gaming, Hacksaw Gaming, Netgame, PGsoft (Pocket Games Soft).

Bonuses and codes offered by Casino MGA

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 7 bonuses from Casino MGA in our database, and all offers are listed in the 'Bonuses' section.

Note: Our separate page features details on Casino MGA bonuses for additional information about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
No jackpot games
Live games
No poker
No craps
No keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (3)
English customer support
All languages (3)
No live chat

Game providers
Show all (36)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Playtech
  • Apricot (Microgaming)
  • IGT
  • Yggdrasil Gaming
  • Tom Horn
CASINO SCREENSHOTS
casino_mga_homepage_desktop
casino_mga_game_gallery_desktop
casino_mga_promotions_desktop
casino_mga_homepage_mobile
casino_mga_game_gallery_mobile
casino_mga_promotions_mobile

Positives

  • Phone support available

Negatives

  • No license
  • Maximum payout is limited to 10x last deposit, up to €/£/$ 500 if player’s accumulated lifetime deposit is not greater than 200 €/£/$
  • No responsible gambling tools
  • Possible withdrawal fees
  • Not all of the terms and conditions are translated to the language option provided on the website
  • Support not available 24/7 and no live chat

Interesting facts

  • Small international casino
  • Not all payment methods are available for both deposits and withdrawals
Author & Guarantor: Matej Lawson Last updated: 25 Nov 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Casino MGA bonuses

Browse all bonuses offered by Casino MGA, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (3)

User reviews of Casino MGA

This is a place to share experience with Casino MGA. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 years ago
This is scam , they will offer you everyday bonus, and when you deposit you will never win , even they give 500% bonus you won't win , I tried almost more than 3 years , not a single win .I have all the transactions history, so it's better to report this casino, they are scammer
  • Nothing at all
  • Everything scam
Safety Index explained

Safety Index of Casino MGA explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino MGA. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low2.1/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Warning:No Reaction Policy for complaints
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Unfair terms and conditions

  • This casino limits the amount of money players can win when playing with real money (without a bonus).
  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
  • This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).

Other factors

  • Operates without a license
  • No customer support

Complaints about Casino MGA and related casinos (42)

42All0Opened31Not solved7Solved4Rejected

Complaints directly about Casino MGA

Show more complaints (+32)
Discussion

Casino MGA Discussion

Discuss anything related to Casino MGA with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Casino MGA payment methods

MastercardBitcoin (BTC)Bank transfer
Currencies
CAD,EUR,GBP,AUD,HUF,MXN,NZD,PLN,SEK,ZAR
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