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Casino MGA Review

Casino not accepting new players

Casino MGA is currently not accepting new players.

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GLOBAL GAMES NV
2018
< $1,000,000
Casino operates without an official license!
OverviewUser reviews3Safety Index explainedDiscussion4

Casino not accepting new players

Casino MGA is currently not accepting new players.

Browse recommended casinos
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Warning:No Reaction Policy for complaints
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
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Casino MGA Review

We've thoroughly reviewed Casino MGA and gave it a Very low Safety Index, which means we don't consider it a safe casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Casino MGA is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

Casino MGA is operating without a valid license.

We currently have 31 complaints about this casino in our database. Because of these complaints, we've given this casino 6,535 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: Casino MGA has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Casino MGA appears on 3 blacklists, but they haven't influenced our rating of this casino. We've chosen to ignore them either because they're related to the casino's previous owner, or because some other applicable reasons.

Based on the information we've collected and assessed in our Casino MGA review, it has a Very low Safety Index. We don't recommend playing at it and strongly advise you to stay away from it.

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Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (3)
English customer support
All languages (3)
English live chat
All languages (3)

Game providers
Show all (35)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Microgaming
  • IGT
  • Yggdrasil Gaming

Negatives

  • Maximum payout is limited to 10x last deposit, up to €/£/$ 500 if player’s accumulated lifetime deposit is not greater than 200 €/£/$
  • Limited responsible gaming options
  • Not all of the terms and conditions are translated to the language option provided on the website
  • Terms and conditions in favor of casino

Interesting facts

  • Small international casino
Author & Guarantor: Zuzana Safran Last updated: 10 Feb 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Casino MGA bonuses

Browse all bonuses offered by Casino MGA, including their no deposit bonus offers and first deposit welcome bonuses.

User reviews (3)

User reviews of Casino MGA

This is a place to share experience with Casino MGA. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Soooraj83
Unregistered user
• 1 year ago
This is scam , they will offer you everyday bonus, and when you deposit you will never win , even they give 500% bonus you won't win , I tried almost more than 3 years , not a single win .I have all the transactions history, so it's better to report this casino, they are scammer
  • Nothing at all
  • Everything scam
Safety Index explained

Safety Index of Casino MGA explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino MGA. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low1.6/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Warnings

Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Warning:No Reaction Policy for complaints
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Unfair terms and conditions

  • This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
  • This casino limits the amount of money players can win when playing with real money (without a bonus).

Other factors

  • Operates without a license

Complaints about Casino MGA and related casinos (42)

42All0Opened31Not solved7Solved4Rejected

Complaints directly about Casino MGA

Unresolved Our verdict

No reaction policy, passive regulator

Black points: 97
Disputed amount: €900

Player’s withdrawal has been delayed for months.

The player from Germany has requested a withdrawal back in 2021. Winnings have never been received. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

Read moreRead less
Submitted: 12 Feb 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 99
Disputed amount: 3,800 kr

Player's withdrawal is delayed

The player from Sweden requested a withdrawal from the casino. Unfortunately, the winnings haven’t been received yet. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

Read moreRead less
Submitted: 09 Feb 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 32
Disputed amount: ??

Winnings not received after 5 months.

The player complained about waiting for his withdrawal for 5 months. The casino never replied to this complaint so it remained unresolved.

Read more on: thepogg.com Submitted: 2/2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 40
Disputed amount: ??

The player's unable to unsubscribe from promotional e-mails.

The player's unable to unsubscribe from promotional e-mails even though he is self excluded. The complaint was closed as the casino has no reaction policy.

Submitted: 11 Oct 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 202
Disputed amount: €999

Player’s withdrawal has been delayed.

The player from Germany has requested a withdrawal one month prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.

Read moreRead less
Submitted: 07 Jul 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 44
Disputed amount: €300

Player’s withdrawal has been delayed.

The player from Germany has been waiting for her withdrawal for 2 weeks. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy.”

Submitted: 13 May 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 118
Disputed amount: €450

Player’s withdrawal has been delayed.

The player from Germany has been waiting for his winnings for 2 months. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy.”

Submitted: 09 May 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 244
Disputed amount: €1,250

Player's withdrawal has been delayed.

The player from Germany requested a withdrawal in March, but it has been pending since. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy.”

Submitted: 25 Apr 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 228
Disputed amount: €3,000

Player’s withdrawal hasn't been processed.

The player from Germany tried to withdraw his winnings, but the withdrawal hasn't been processed. We rejected the complaint because the player didn't respond to our messages and questions. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy.”

Read moreRead less
Submitted: 05 Apr 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 348
Disputed amount: €2,000

The player's withdrawal is delayed.

The player's withdrawal is delayed for almost 2 months. The complaint was closed as unresolved as the casino has no reaction policy.

Submitted: 18 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 182
Disputed amount: €800

Player's withdrawal has been delayed.

The player from Germany has been waiting for his withdrawal for 6 months. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy.”

Submitted: 09 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 268
Disputed amount: €5,000

Player's account has been blocked.

The player from Germany has been blocked after requesting a withdrawal. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy.”

Submitted: 21 Feb 2022
Resolved Our verdict

Case closed

Disputed amount: €250

The player's withdrawal has been rejected.

The player's withdrawal has been rejected for unknown reason. The complaint was closed as resolved after the player confirmed that he received the money.

Submitted: 19 Feb 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 1266
Disputed amount: €17,000

Player's account has been blocked.

The player from Germany has been blocked without further explanation. The complaint was closed as 'unresolved' as there was no response from the casino.

Submitted: 16 Feb 2022
Case closed Our verdict

Player stopped responding

Disputed amount: €250

Player’s struggling to withdraw his winnings.

The player from Germany is experiencing difficulties withdrawing his funds. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 15 Feb 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 457
Disputed amount: €4,000

The player's withdrawal is delayed.

The player's withdrawal is delayed for over 2 months. Casino didn't respond.

Submitted: 01 Feb 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 229
Disputed amount: €4,000

Player’s withdrawal hasn’t been processed.

The fully verified player from Germany had been waiting for a withdrawal to be processed for approximately 3 months before submitting the complaint. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even 2 weeks after the casino was notified about the player's complaint.

Read moreRead less
Submitted: 10 Jan 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 140
Disputed amount: €2,000

Player withdrawal has been delayed.

The player from Germany is experiencing problems with his withdrawal. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.

Submitted: 10 Jan 2022
Unresolved Our verdict

No reaction, passive regulator

Black points: 156
Disputed amount: £500

Delayed withdrawal processing for unknown reason.

A player from the UK complained that the casino, after accepting his withdrawal request, didn't seem to be processing it. Almost a month later, there was still no reaction from the casino concerning this issue.

Read moreRead less
Read more on: thepogg.com Submitted: 5/2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 49
Disputed amount: €450

Player’s struggling to complete the account verification.

The player from Germany is experiencing difficulties verifying their account. We closed the complaint as 'Unresolved' because the casino failed to reply.

Submitted: 20 Dec 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 103
Disputed amount: €1,251

Player’s withdrawal has been delayed.

The player from Austria has been waiting for his withdrawal since September. The complaint was closed as 'unresolved' as the casino failed to respond.

Submitted: 04 Nov 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 143
Disputed amount: €2,000

The player's withdrawal is delayed.

The player's withdrawal is delayed for over a month without any explanation. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.

Submitted: 11 Oct 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 164
Disputed amount: €900

Player’s withdrawal has been delayed.

The player from Germany has requested a withdrawal almost two months ago. Unfortunately, it has not been received yet. Casino didn't respond.

Submitted: 10 Oct 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 208
Disputed amount: €1,250

Player’s withdrawal has been delayed.

The player from Germany has requested a withdrawal six weeks ago. Unfortunately, it hasn’t been received yet. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.

Submitted: 23 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 169
Disputed amount: €2,500

The player's withdrawal has been delayed.

The player's withdrawal has been delayed for over a month without any further explanation. As the casino remains unresponsive once again, we were forced to close this complaint as 'unresolved'.

Submitted: 22 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 110
Disputed amount: €500

Casino website seems to be blocked.

The player from Austria is inquiring about casino website accessibility. Casino didn't respond.

Submitted: 07 Sep 2021
Unresolved Our verdict

Delayed payment, status unknown

Black points: 235
Disputed amount: €5,000

Player’s withdrawal has been delayed.

The player from Germany has requested withdrawal a month ago. It has been pending since. Casino didn't provide any explanation.

Submitted: 16 Aug 2021
Resolved Our verdict

Case closed

Disputed amount: €800

Player’s withdrawal has been delayed.

The player from Germany has requested a withdrawal ten days ago. Unfortunately, the payment is still pending. Althgough with a slight delay, the casino managed to process the player's withdrawal and the complaint is resolved.

Read moreRead less
Submitted: 20 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: €5,000

Player’s withdrawal has been delayed.

The player from Austria has requested withdrawal almost a month ago. It has been pending since. The issue was eventually resolved despite no response from the casino. The player received his winnings.

Submitted: 14 Jun 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 112
Disputed amount: €500

Player’s withdrawal has been delayed.

The player from Finland has been waiting for a withdrawal for a month. The casino failed to respond and we were forced to close this complaint as 'unresolved'.

Submitted: 01 Jun 2021
Resolved Our verdict

Case closed

Disputed amount: €3,000

Player’s withdrawal has been delayed.

The player from Switzerland has requested a withdrawal six weeks ago. It has been pending since but he got his money with delay.

Submitted: 19 Apr 2021
Resolved Our verdict

Case closed

Disputed amount: €3,400

Player’s struggling to withdraw winnings.

The player from Germany has been trying to withdraw winnings since March. She got her winnings in almost two months.

Submitted: 10 Apr 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 146
Disputed amount: €2,000

Player’s struggling to withdraw his winnings.

The player from Germany has been waiting for his withdrawal for a few weeks. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.

Submitted: 21 Mar 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 93
Disputed amount: €600

Player’s withdrawal has been delayed for over a month.

The player from Germany has requested a withdrawal a month ago. It has been pending since. Casino didn't answer.

Submitted: 04 Mar 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 361
Disputed amount: €4,000

Player’s winnings from real money play have been reduced to €500.

The player from Germany had his winnings forfeit due to a rule about lifetime deposit. Casino didn't respond.

Submitted: 23 Feb 2021
Resolved Our verdict

Case closed

Disputed amount: €800

Player’s withdrawal has been delayed.

The player from Germany verified his account and requested a withdrawal 8 weeks before submitting the complaint. The complaint was resolved. The player received his winnings 2 weeks later.

Submitted: 10 Dec 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 410
Disputed amount: £4,500

Player’s withdrawal has been delayed.

The player from United Kingdom had their withdrawal delayed for almost seven weeks and account seems to be blocked without further explanation.

Submitted: 02 Nov 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 82
Disputed amount: €500

Player’s withdrawal has been delayed.

The player from Ireland has requested a withdrawal four days ago. It has been pending since.

Submitted: 05 Oct 2020
Case closed Our verdict

Player stopped responding

Disputed amount: £20

Player’s deposit has never been credited to his casino account.

The player from United Kingdom has deposited money into his account, but the funds seem to be lost. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 25 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €600

Player’s withdrawal has been delayed for two months.

The player from Canada has requested a withdrawal over two months ago. It has been pending since. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 13 Jul 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €600

Player’s winnings from bonus play have been reduced to x10 of his last deposit.

The player from Austria had his bonus winnings forfeit due to a rule about lifetime deposit. After a closer examination, we rejected this complaint as unjustified.

Submitted: 18 Feb 2020
Resolved Our verdict

Case closed

Disputed amount: €350

Player’s having difficulties withdrawing his winnings.

The player from Ukraine is struggling to receive his winnings through a bank transfer, which is the only available withdrawal method. Player’s complaint is now successfully resolved.

Submitted: 12 Jan 2020
Show more complaints (+32)
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