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All39,409Opened897Not solved4,825Solved11,436Rejected22,251
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Case closed Our verdict

Insufficient evidence from player

Disputed amount: €9,500

PlayToro Casino - Player’s criticizing Responsible Gaming practices.

PlayToro Casino
Safety Index:Above average Submitted: 22 Aug 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €1,500

Zodiacbet Casino - Player’s attempt to temporarily close her account has been overlooked.

Zodiacbet Casino
Safety Index:Very low Submitted: 22 Aug 2021
Case closed Our verdict

Player stopped responding

Disputed amount: $100

Black Lotus Casino - Player’s deposit has never been credited to her casino account.

Black Lotus Casino
Safety Index:Below average Submitted: 22 Aug 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: ??

Wildz Casino - Player’s account has been blocked.

Wildz Casino
Safety Index:High Submitted: 22 Aug 2021
Resolved Our verdict

Case closed

Disputed amount: £6,000

Win Windsor Casino - Player’s struggling to complete KYC verification.

Win Windsor Casino
Safety Index:High Submitted: 22 Aug 2021
Case closed Our verdict

Player stopped responding

Disputed amount: A$700

7 Reels Casino - Player’s account has been blocked.

7 Reels Casino
Safety Index:High Submitted: 22 Aug 2021
Resolved Our verdict

Case closed

Disputed amount: €1,230

Raging Bull Casino - Player’s withdrawal has been delayed.

Raging Bull Casino
Safety Index:Above average Submitted: 22 Aug 2021
Unresolved Our verdict

No reaction policy, good regulator

Black points: 55
Disputed amount: €1,500

Vegadream Casino - Player’s winnings have been voided.

Vegadream Casino
Safety Index:Above average Submitted: 22 Aug 2021
Resolved Our verdict

Case closed

Disputed amount: €145

5Gringos Casino - Player hasn’t received the prize.

5Gringos Casino
Safety Index:High Submitted: 21 Aug 2021
Resolved Our verdict

Case closed

Disputed amount: €516

Pin-Up Casino - Player’s struggling to complete KYC verification.

Pin-Up Casino
Safety Index:Very high Submitted: 21 Aug 2021
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