Wildz Casino Review

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Case opened Current status

Wildz Casino Review

We've thoroughly reviewed Wildz Casino and gave it a very good reputation rating, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because Wildz Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Wildz Casino is one of the biggest online casinos with huge revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 9 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,320 black points in total, out of which 51 come from related casinos. You can find more information about all of the complaints and black points in the 'Reputation explained' part of this review.

Warning: Wildz Casino has certain sections of Bonus Terms and Conditions that we consider to be unfair to the casino's players. These might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Based on all of the information mentioned in this review, we can conclusively say that Wildz Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

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Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (26)

Withdrawal limits

Not Limited for CAD

Games
Show all (15)

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

No keno

Scratch cards

No eSports betting

No crash games

Language options

English website

All languages (5)

English customer support

All languages (5)

English live chat

All languages (5)

Game providers
Show all (68)

Positives

Good selection of games
Unlimited withdrawal (€4000 per transaction)
Simple and clean website design
Live chat support is available 24/7
Extensive collection of live dealer games

Negatives

Some unresolved complaints
Not all payment methods are available for all currencies

Interesting facts

Medium sized international casino

Author & Guarantor: Natalia Burlutskaia Last updated: 04 Aug 2022 Anything incorrect or missing? Let me know

Wildz Casino bonuses

Browse all bonuses offered by Wildz Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Wildz Casino

This is a place to share experience with Wildz Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

3.8

Rated by 53 users

5 14x

4 27x

3 4x

2 2x

1 6x

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

TomRed

Visitor

• 16 hours ago

The perfect casino is still a long way off. Why such an old design? Why are there so few game categories? Where are the other providers? Small selection of live games, competitors have many times more. But in general the casino itself is normal and you can play.

Alien

Novice

• 4 weeks ago

It was a unique experience with playing and winning. There is nothing better than entertainment combined with earning profits that I could easily transfer to my wallet. Thanks to the services team who gave me many tips. I had a great time with challenge and excitement

hmanansala

Advanced Novice

• 2 months ago

One of the best casino without worrying about making withdrawal, very fast, no hassle no conflict just choose etransfer in making cashout then in just less than 5hrs i got ny winning fash... compare some other Casino out there !!! when you making withdrawal gosh its the end of the world.. Like those untrusted scam illegal casino pretend to be a decent Example are Dukes Casino Lucky Draw..

fast withdrawal

bonus and promo is a sucks sometimes

Wildz Casino

Hi hmanansala,

Thank you very much for your kind review.

We are happy to hear that you have won with us and that you got your withdrawals fast.

Regarding the bonuses and promos lets hope that we can add something that you would also like in the near future.

I wish you more luck with winnings!

Sincerely,
Sebastian
Customer Representative
Wildz

Wildscasinoscam

Unregistered user

• 2 months ago

Really bad I won 2000 and they
Didn't pay it to me. It froze up
On me tried to log back in and
It said problem 404 contact
Support. They mucked me
Around for days what a scam

Run bye monkeys

Wildz Casino

Hi Wildscasinoscam,

Thank you for leaving us a review.

Unfortunately, I am not able to look further in to what has happened and I can not disclose this in a 3rd party site.

If you contact our customer support there should be a reasonable explanation or reason for this.

I wish you a nice day!

Sincerely,
Sebastian
Customer Representative
Wildz

jayc001

Novice

• 6 months ago

Amazing casino, excellent game selection,after verification process is complete the withdrawal process is a breeze and is quick. Usually in my account 2 business days after requesting withdrawal.

Good game selection
Fair wagering requirments on bonuses
Good customer service who will resolve any problems quickly
THEY ACTUALLY PAY WINNINGS!!

Not many free spins/bonuses offered often,but do offer spins when you level up

Wildz Casino

Hi Jayc001,

We appreciate your great review of us.

I am happy to hear that you have liked our game selection. We have an automated reward system for bonuses so as you play you get more rewards, but keep your eyes open for any offers that may come.

I wish you a wonderful day!

Sincerely,
Sebastian
Customer Representative
Wildz

Orly1

Unregistered user

• 6 months ago

I like this casino a lot. Fast deposits. Never had any problems.

I like the rewarding system
Fast payments

Live support is slow sometimes

Wildz Casino

Hi Orly1,

Thank you for the nice review that you have left about us.

We are happy to hear that you have not had any issues and fast deposits.

I wish you a nice day!

Sincerely,
Sebastian
Customer Representative
Wildz

Lobs10

Advanced Novice

• 1 year ago

good CS
quick withdrawals
level up system good
easy interface

Reputation rating of Wildz Casino explained

Take a look at the explanation of factors that we consider when calculating the reputation rating of Wildz Casino. The reputation rating is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

8.9/10 Very good reputation

Casino group revenues (last 4 years): Very big

Terms and conditions: Mostly fair

Blacklists: None

Size to complaints ratio : Very good

Other factors: Slightly negative

Responsible gambling tools: Perfect

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Wildz Casino and related casinos (63)

63 All 1 Opened 12 Not solved 13 Solved 37 Rejected

Complaints directly about Wildz Casino

Waiting for player to reply

1d 7h 16m 56s

Disputed amount: Can$584

Player is asked to complete obligatory wagering of his deposit.

The player from Canada is asked to complete obligatory wagering of his deposits.

Submitted: 17 Mar 2023

Player stopped responding

Disputed amount: NZ$3,000

Player’s struggling to withdraw his winnings.

The player from New Zealand is experiencing difficulties withdrawing his funds. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 09 Dec 2022

Unjustified complaint

Disputed amount: €6,400

Player’s account was blocked.

The player from Germany had his account blocked after accumulating a substantial win. We ended up rejecting the complaint because it was not justified as the player failed to prove the ownership of the accounts he made deposits from.

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Submitted: 09 Nov 2022

Case closed

Disputed amount: Can$2,500

Player is struggling to withdraw her winnings.

The player from Canada was prompted to provide additional documents for the KYC, even if her account seemed to be verified in the past. The player managed to verify her her account and withdraw the funds. The complaint was closed as "resolved".

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Submitted: 01 Oct 2022

Player stopped responding

Disputed amount: NZ$300

Player’s withdrawal has been delayed.

The player from New Zealand has requested a withdrawal. Unfortunately, the payment seems to be delayed. We rejected the complaint twice because the player didn't respond to our messages and questions.

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Submitted: 24 Sep 2022

Player stopped responding

Disputed amount: ??

The player's account got blocked.

The player's account got blocked for unspecified reason. The complaint was closed as the player stopped responding.

Submitted: 15 Sep 2022

Case closed

Disputed amount: Can$75

Player's account has been blocked.

The player from Canada had been blocked after making a deposit. The Casino responded and stated that the reason the account had been blocked was due to a name mismatch on the payment method details. The bank statements that the player provided were missing their legal name. The casino further stated that the account had since been verified and reopened. This was confirmed with the player, and so the issue was resolved.

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Submitted: 25 May 2022

Unjustified complaint

Disputed amount: €1,340

Player has been blocked.

The player from Germany has deposited funds into their account from their wife’s credit card. The casino blocked the player. Since this was against the General T&Cs, we were forced to reject this complaint.

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Submitted: 01 May 2022

Player stopped responding

Disputed amount: €500

Player's asking for a deposit refund.

The player from Malta made a deposit and she was supposed to receive a bonus. However, she was informed that she isn't eligible for it, so she asked for a deposit refund. The casino has informed us about processing a refund, however the player stopped responding and we were not able to get any confirmation from the player, therefore the complaint was rejected.

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Submitted: 14 Mar 2022

Uncertain case, good regulator

Black points: 25

Disputed amount: $100

Lost payment.

The player 'GAVINHOWE1990' wanted to withdraw his winnings but the funds were not coming to his account. Casino stated they had sent the funds but according to Gigadat there was nothing credited to player's account. Instead, the casino asked him to send all his bank statements and ignored his email. The player did so, but there was no reaction to this complaint.

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Read more on: askgamblers.com Submitted: 11/2021

Case closed

Disputed amount: Can$80,000

Player's account has been restricted.

The player form Canada is concerned about their winnings because the casino is pefroming the investigation of the gameplay. The player confirmed their winnings were paid out.

Submitted: 14 Dec 2021

Case closed

Disputed amount: €800.25

Player’s struggling to complete the account verification.

The player from Finland is experiencing difficulties withdrawing his winnings due to ongoing verification. Player’s complaint has been resolved successfully.

Submitted: 07 Dec 2021

No reaction policy, good regulator

Waiting for decision of regulator

Disputed amount: Can$1,200

Player’s struggling to complete the account verification.

The player from Canada is experiencing difficulties withdrawing his winnings due to ongoing verification. The casino refused to discuss the case with our service. The player contacted the Licensing Authority of the casino. We are currently waiting for their ruling.

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Submitted: 24 May 2021

Case closed

Disputed amount: Can$1,400

Player’s struggling to complete account verification.

The player from Canada is complaining about the lengthy verification process. Player’s complaint has been resolved successfully.

Submitted: 09 Apr 2021

Player stopped responding

Disputed amount: Can$1,200

Player has been accused of opening multiple accounts.

The player from Canada has been accused of opening multiple accounts as his email address might have been used on a third party site. The complaint was rejected as the player stopped responding to us.

Submitted: 08 Apr 2021

Case closed

Disputed amount: €520

Player’s withdrawal has been delayed.

The player from Germany has requested withdrawal a week ago. It has been pending since. Player’s complaint has been resolved successfully.

Submitted: 05 Apr 2021

Player stopped responding

Disputed amount: Can$250

Player is dissatisfied with the KYC process.

The player from Canada is complaining that the casino asks for personal information during the KYC. Since the player refused to send the documents and then stopped responding to this complaint, we rejected it.

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Submitted: 05 Mar 2021

Uncertain case, good regulator

Black points: 15

Disputed amount: ??

Too many winnings paid due to rare technical glitch.

A player from Germany played blackjack without a bonus, won some funds, and the balance kept growing for a few weeks. After several days, he tried to log on to his account to check the balance only to find out his account got blocked. When he contacted the casino support, they answered that his account got blocked due to regular security checks, but his balance was untouched. A few days later, the casino informed him this issue was caused by a "very rare technical error" and when his balance had seemed to be growing, he was actually losing, and he was paid too many winnings by mistake. The player submitted this issue to the MGA (Malta Gaming Authority) but since then, the case remained unclear.

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Read more on: askgamblers.com Submitted: 8/2019

Waiting for decision of regulator

Disputed amount: €20

Player has experienced a technical glitch.

The player from Finland experienced a technical glitch with one of the games.

Submitted: 23 Jan 2021

Player stopped responding

Disputed amount: Can$6,000

Player’s account has been blocked.

The player from Canada had her account blocked without further explanation. The casino informed us that the reason for blocking the player's account was a breach of rules 5.2, 8.14, and 8.15 from the Terms and Conditions. The casino did not provide evidence to support their claims, therefore we recommended the player file an official complaint with the casino's Licensing Authority. The player did not confirm that she filed a complaint with the Licensing Authority and stopped responding to our messages. The complaint was, therefore, closed as 'rejected'.

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Submitted: 14 Jan 2021

Player stopped responding

Disputed amount: Can$800

Player has problems with verifying her identity.

The player from Canada provided many documents, but her account still hasn’t been verified. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 07 Jan 2021

Case closed

Disputed amount: Can$10

Player’s account has been blocked.

The player from Canada had the account blocked after depositing funds into her account using a gift card. Player’s complaint has been resolved successfully.

Submitted: 28 Dec 2020

No reaction policy, good regulator

Black points: 140

Disputed amount: €2,620

Player’s account has been blocked.

The player from Germany had her account blocked and withdrawal delayed without further explanation. The casino has failed to respond to this complaint and we were forced to close it as 'unresolved'. Even after reopening of this complaint the issue was not resolved and the casino failed to respond again.

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Submitted: 11 Dec 2020

Insufficient evidence from casino

Black points: 250

Disputed amount: Can$355

Player is struggling to withdraw her winnings.

The player from Canada is experiencing difficulties withdrawing her winnings. Casino didn't respond.

Submitted: 15 Oct 2020

Case closed

Disputed amount: €800

Player complains about slow withdrawals.

The player from Norway is criticizing extended processing time for withdrawals but he received his winnings at all.

Submitted: 07 Oct 2020

Player stopped responding

Disputed amount: Can$800

Player’s withdrawal has been delayed.

The player from Canada has been struggling to receive her winnings for more than three weeks. Even though we assumed that the issue has been resolved, without a confirmation from the player, we were forced to reject this complaint.

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Submitted: 03 Oct 2020

No reaction policy, good regulator

Submitted: 12 Jun 2020

No reaction policy, good regulator

Black points: 52

Disputed amount: 30,000 INR

Player’s struggling to complete KYC verification.

The player from India is experiencing difficulties completing account verification. We closed the complaint as ‘unresolved’ because the casino failed to reply.

Submitted: 06 Jun 2020

Unjustified complaint

Disputed amount: €500

Player is complaining about live games.

The player from the Netherlands is dissatisfied with live dealer games. The casino doesn't offer his desired game and we believe this is not a valid reason for punishing the casino.

Submitted: 10 May 2020

Case closed

Disputed amount: Can$25

Player’s account has been blocked.

The player from Canada had her account blocked after depositing funds into her account. The player informed us, her issue was resolved.

Submitted: 14 Apr 2020

Complaints about related Wheelz Casino (Same management)

Case closed

Disputed amount: Can$50

Player's account has been blocked.

The player from Canada had his account blocked due to a third party deposit. Player’s complaint has been resolved successfully.

Wheelz Casino

8.9/10 Very good reputation Submitted: 06 Dec 2021