Our independent casino review team has taken a detailed look at PlayToro Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. PlayToro Casino has an Above average Safety Index of 6.5, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Continue reading our PlayToro Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Fairness and safety of PlayToro Casino
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of PlayToro Casino, we have looked closely into the Terms and Conditions of PlayToro Casino and reviewed them. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .
Based upon our estimates and collected information, we consider PlayToro Casino a medium-sized online casino. This casino has an average value of denied payouts in player complaints with respect to its size. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
We did not find PlayToro Casino on any relevant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
All of that, together with other factors considered in our review, has resulted in PlayToro Casino having a Safety Index of 6.5, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.
PlayToro Casino T&Cs
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of PlayToro Casino to be somewhat unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to PlayToro Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 652 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of PlayToro Casino
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 9 players, PlayToro Casino does not have a User satisfaction score yet. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
PlayToro Casino company information and licenses
PlayToro Casino belongs to SkillOnNet Ltd and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
PlayToro Casino has a gambling license in Malta. Their license was granted by Malta Gaming Authority.
About payment methods and win and withdrawal limits
PlayToro Casino accepts 49 payment options. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, SOFORT Überweisung, Giropay, Trustly, EuTeller, PayPal, Nordea, Multibanco, Boleto Bancario, AstroPay, SIRU, Santander, Caixa, ApplePay, Banco Estado, Itaú, Banco do Brasil, Interbank, Pago Efectivo, Banco de Crédito BCP , Caja Huancayo, Pay4Fun, PIX, Entercash, Banco de Chile, Banco security, Banco BCI, Caja Cusco, MuchBetter, Interac, JCB, Jeton, Banco Falabella, WebPay, Cashlib, OmaSP, OP Bank, Aktia, Handelsbanken, S-Pankki, Danske Bank, Säästöpankki, POP Pankki, Alandsbanken.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 10,000 per month
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at PlayToro Casino.
Language
Website
Customer support
Live chat
English
Spanish
Russian
German
Finnish
French
Norwegian
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at PlayToro Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of PlayToro Casino to be average.
PlayToro Casino slots and casino games
You can play these types of games at PlayToro Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 84 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, iSoftBet, Nextgen Gaming, ELK Studios, Ezugi, Push Gaming, Eyecon, BGaming, Bally, Barcrest, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Williams Interactive, Realistic Games, Relax Gaming, edict, Greentube, Bullshark Games, Inspired Gaming, FBM, Fantasma Games, Playzido, Authentic Gaming, Win Fast, Backseat Gaming, Spadegaming, BF Games, Spribe, ALL41 STUDIOS, Gamomat, GVG (Green Valley Games), Bragg Gaming, Foxium, Amusnet (EGT), Givme Games, PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Gluck Games, Oryx Gaming, Gaming Corps, Switch Studios, Slingo, Synot Games, Max Win Gaming, Extreme Live Gaming, SlotMatrix, Stakelogic, Pulse 8 Studios, Peter & Sons, Kalamba Games, Golden Hero, Apparat Gaming, STHLMGAMING, Games Global, Just For The Win, Light & Wonder, Reel Time Gaming, Cayetano, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming.
PlayToro Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 2 bonuses from PlayToro Casino based on the data from our database.
Note: Visit our separate page on PlayToro Casino bonuses to learn more about this casino's offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(49)
Payment methods (49)
Withdrawal limits
per month
€10,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(7)
All website languages
EnglishFrenchGermanRussianSpanishFinnishNorwegian
English customer support
All languages
(6)
All customer support languages
EnglishFrenchGermanSpanishFinnishNorwegian
English live chat
All languages
(6)
All livechat languages
EnglishFrenchGermanSpanishFinnishNorwegian
Game providers
Show all
(84)
Game providers (84)
CASINO SCREENSHOTS
Positives
Casino accepts players from many countries
Popular progressive jackpot slots
Huge selection of game providers
Massive selection of games including wide variety of live dealer games
Nice website
Negatives
Possible withdrawal fees
Not all game providers are available for all countries
Interesting facts
Live chat support uses the auto-translate feature for some languages
Currency added to casino account automatically based on player’s country
Browse all bonuses offered by PlayToro Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(9)
User reviews of PlayToro Casino
This is a place to share experience with PlayToro Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I did a deposit, the money got sent but an error message made me blocked from coming on to the site. So My money is gone and I cant play with it. Support doesnt answer emails and the live chat took 6 hours for and answer which was a response something like, we cant help you. Send an email.
Unfortunately I can not write much good about the casino. No matter what bet and slot, real winnings are not possible. And if you "accidentally" got a higher prize of max. €20, you can be sure that it will be gone again in the next few minutes
Leider kann ich über das Casino nicht viel gutes schreiben. Egal mit welchem Einsatz und an welchem Slot, wirkliche Gewinne sind nicht möglich. Und falls dich „versehentlich" mal ein höherer Gewinn von Max. 20 € dabei war, kann man sicher sein, dass er in den nächsten Minuten gleich wieder weg ist
This casino is trash. No matter what you deposit there, the maximum bet is 1€ and you cannot achieve maximum profits there 😁 I've tried several games in one day and nothing, absolutely nothing you win there.
The support is the last snot, it is described with a short reply, the response time is more than 2 minutes....and that can't be the purpose of offering such support.
The casino on the German-speaking side has only one goal, so winnings on Playtoro.com are balanced. My conclusion, it's the last snot I've seen so far.
Dieses Casino ist der letzte Müll. Egal was man dort Einzahlt, der Höchsteinsatz ist 1€ und Höchstgewinne kann man dort schon garnicht erzielen 😁 Ich habe mehrere spiele an einem Tag ausprobiert und nichts , aber auch gar nichts gewinnt man dort .
Der Support ist der letzte Rotz, es wird mit kurzer Rückantwort beschrieben, die Antwortzeit Beträgt mehr als 2 min....und das kann ja nicht Sinn und Zweck sein, dass man solch Support anbietet.
Das Casino auf der deutschsprachigen Seite hat nur ein Ziel , somit werden Gewinne auf Playtoro.com ausgeglichen. Mein Fazit, es ist der letzte Rotz, was ich bisher gesehen habe .
So guys I can only tell you I don't like the German side of Playtoro. I have registered and played at many SkillOnNet Ltd sites and unfortunately I have seen parallels which leads me to suspect that online casinos are scams. No matter which slot I opened from gamomat after 10 minutes of playing time without any reason, the connection was broken and that at every German casino, not just at Playtoro. Winhalla and her group do the same. As soon as you have a good run you get kicked out of the server and then have to log in again and then if you have a bad run the slot doesn't hang. Play'n Go pays 400 rounds for a €1 bet, nothing, not even free spins, nothing. Unfortunately I can't write anything positive about these casinos and I warn German players that you will only be disadvantaged in online casinos. I have no idea why it's going so badly but it must have something to do with the German license. Live chat has been abolished in many casinos and there is no live chat at Playtoro either. Look for casinos that don't have a German license, unfortunately I've had bad experiences with German online casinos.
Also Leute ich kann euch nur sagen die Deutsche Seite von Playtoro gefällt mir nicht. Ich habe mich bei vielen Seiten von SkillOnNet Ltd registriert und gespielt und mir sind leider parallelen aufgefallen, was mich vermuten lässt, dass es sich bei online Casinos um Betrug handelt. Egal welches Slot ich von gamomat geöffnet habe nach 10 Minuten Spielzeit ohne Grund Verbindungsabbrüche und das bei jedem Deutschen Casino nicht nur bei Playtoro. Winhalla und deren Gruppe läuft es auch so. Sobald man einen guten Lauf hat wird man aus dem Server geschmissen und muss sich dann erneut anmelden und dann wenn man einen schlechten Lauf hat hängt sich der Slot nicht auf. Play'n Go zahlt 400 runden auf 1€ Einsatz nichts nicht Mal Freispiele nichts. Leider kann ich nichts positives über diese Casinos schreiben und ich warne die Deutschen Spieler ihr werdet nur benachteiligt in Online Casinos. Ich habe keine Ahnung wieso es so schlecht läuft aber es muss was mit dem Deutschen Lizenz zu tun haben. In vielen Casinos wurde der Livechat abgeschafft und auch bei Playtoro gibt es keinen Livechat. Sucht euch lieber Casinos die keinen Deutschen Lizenz haben, leider habe ich mit deutschen online Casinos schlechte Erfahrungen gemacht.
The site is well structured and clear
Seite ist gut aufgebaut und übersichtlich
Fees are charged for deposits.
Für Einzahlungen werden Gebühren erhoben.
Connection breaks with good runs although WLAN connection is established.
Verbindungsabbrüche bei guten Läufen obwohl WLAN Verbindung steht.
Games run very strange on 30 cents you win 300€ and on 1€ you lose 300€ and then get kicked in the ass by the slots
Spiele laufen sehr seltsam auf 30 Cent Gewinnt man 300€ und auf 1€ verliert Mann 300€ und bekommt dann von den Slots einen Arschtritt
Safety Index explained
Safety Index of PlayToro Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PlayToro Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average6.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Complaints about PlayToro Casino and related casinos (11)