CoinBets777 Casino - Player's payout has been delayed.

Hi, last month i came across into casino wich i liked for being minimalisatic and well and won 100 with the no deposit bonus.

Placed a couple of payouts.

Everything ok.

Made a 25 deposit in BTC, and did a couple of reversals of my earnings canceling payouts and getting new bonuses.

I did reversals EVERYTIME representatives asked me to... I like gaming and like doing people work easier being a nice client.

After KYC, they sent me the money in the right way within a week.

Got it right in my account So is no KYC Issue.

Now i won WITH ONE OF THE REVERSAL BONUSES I GOT, 500 USD. Im not able to place a PAYOUT .

When i try to do so i keep getting this message : "Payout cancel by external system validations" Its been a week by now

I have been writting daily, and they only say is a "system problem, it will be fixed soon". Yet is been a week, and they already have all my right data.

I writte to buy new bonuses from them and keep playing and to send me remaining money yet no response. And seems like support dissapeared.

Can anyone help me to get my rightful earnings?

Hello edcalavera,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with ConiBets777 Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? What kind of bonus did you use exactly? Can you please forward your deposit and bonus history to nikolas.b@casino.guru? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hello! My account has been verified since May 19, they already made a transfer once a long time ago of 100 USD for the first ones I won there.

With my remaining balance, the type of bonus was a "reversal" of a payout that I had pending.

My last conversation had no answers. Always the same "It's a system failure, it will be resolved soon" when I asked when they didn't tell me anything. I did not receive an answer. I attach photos of the required information to the email: nikolas.b@casino.guru

Update:

I received an email from them: To sell me bonuses. There is no news about my payment. I played last night with my held balance and won an extra 50 dollars, so now they owe me 550 USD.

A good case of false advertising...

Hello edcalavera,

Do you currently have any pending withdrawal? If not, when was the last time you tried to request? Did you try to use a different payment method?

Hello! I still have my balance of 550 usd. I cannot request any kind of Payout. I still get "payment canceled by External system validation". They only allow me to request payment in BTC and then cancel it. It is impossible for me to request a Payout withdrawal. Every day I have tried to withdraw my money without any result.

STILL CANT GET MY MONEY

No representatives at all. THEY ARE NOT PRESENT AND INSISTING AS THEY USE TO BE WHEN THEY ASKED ME TO DO REVERSALS WITH MY PAYMENT WITHDRAWALS.

This guys just ripped me off right?

There is my balance still pending. stopped by "external system validations"

Please check the time and they don't attend to me. It's as if it never existed.

Still no support

i bet my available balance and they dont count my winnings, yet they do not allow me to withdraw.

Hello edcalavera,

Don't you have any active bonus at that is why you can't withdraw your balance?

Hello! They have not told me anything about the bonus preventing my withdrawal. They just say it's a "Glitch" in their system.

I'll try to make a deposit, I'll see if that's why I can't withdraw, although of course. It's a risk lol And if that's the case, I think the casino support could have asked me for a deposit instead of saying it's a system glitch.

Hello edcalavera,

But do you actually have a bonus? Please forward your bonus tab/history to nikolas.b@casino.guru.

Hello! Thanks for your answer. I haven't been able to connect this week until now. I will send the required information.

Thank you edcalavera for all the information provided. I will now forward your complaint to my colleague Stefan (stefan.m@casino.guru) who will be assisting you from now on.

Wish you best luck resolving it.

Regards,

Nick

Hello edcalavera,

I am so sorry to hear about your problem with the withdrawal. I will contact the casino and try to resolve the issue as soon as possible.

Now I would like to invite a CoinBets777 Casino representative to join this conversation and participate in resolving this complaint.

Dear CoinBets777 Casino,

Could you state why the player's withdrawal has not yet been paid out and when he can expect the payment?

Thank you in advance for providing the information.

Hi there, still no notice from my earnings from coinbets.

The email they were supposed to send when glitch is over never came in.

Too much time for a "Glitch"

Anyway, today i just made a 25 usdt deposit to coinbets , to check if thats preventing me from recovering my pending balance .

but here clearly says was a technical issue and that they will reach to me wich never did even when im in the best disposition .

I made my deposit of 25 USD to the address indicated by coinbets777 and I still don't see them added to my balance. As soon as I have news and can see whether or not I can withdraw the total of 575 dollars (550 WITHHELD BALANCE AND 25 FROM TODAY'S DEPOSIT) I will inform you by this means. Thank you for your attention

Sadly it's been 5 hours since I made my deposit and it still hasn't reflected in my account.

The deposit I made was not credited, since I sent it through bep20 binance and I lost my money.

I discussed it with customer service and still have no response.

I try to deposit in other currencies and it tells me that the QR'S to pay are invalid in coinbase and binance

This deposit was made and it was not credited. The mistake was mine. I try to deposit again and I only receive an error when trying to enter the PAYMENT QR.

REGARDLESS OF THAT DEPOSIT I LOST IN USDT I made another one right now in LTC for 31 dollars

just to check that that is not what is preventing me from withdrawing my funds.

I have not had a response from coinbets. I cannot withdraw what I have earned. And if it were a bonus, I already made a deposit.

the same: "PAYOUT CANCELLED BY EXTERNAL SYSTEM VALIDATIONS". I think they are scammers. I asked for my USDT to be recovered VIA METAMASK AND I RECEIVED NO RESPONSE.

I MADE THIS OTHER DEPOSIT. And even if I had a bonus I should be able to withdraw it and NOTHING

i CANNOT RETIRE EVEN THE 31 DOLLARS I JUST DEPOSITED.

Please help me. I am doing everything I can to prove that I am being scammed in a bad way.

I have contacted that address ad nauseam. Their agents have no idea. They don't even care about solving our problems

I have contacted them ad nauseam and get NOTHING

i CONTACTED THAT GUY ALSO DAYS AGO, NO ANSWER

No one... Nobody to help. Armed robbery in all it's glory.

Never, ever, ever send money to Coinbets777. Learn from my experience so you don't get scammed.

IS THERE ANYONE WHO CAN DO SOMETHING AGAINST THESE ONLINE SCAMS?

I demand to recover my deposits, the rest that they keep since they were exposed in their scam. I only demand IMMEDIATELY THE refund of all the money I have deposited.

They robbed me and here i leave the proof. I will bring them down. I will tell anyone that can hear, have eyes to see that COINBETS777 is this kind of scam i described in this 2 moth horror story. Hope they are prepared because many people listens to the truth.

It's surprising how no one from coinbets777 responds

They are always harassing the client, offering bonuses and "reversals" that, as you can see: are not real. They do not pay.

All that harassment and interest in the client disappears when there are problems.

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

Is there any entity where I can direct my complaint? any other page? I don't want anyone else to experience this scam again.

I'M GOING TO SEAT A REAL PRESIDENT.

Let's help the online gaming community to play in reliable places. I already consider my money lost. I lost 581 dollars.

but NEGATIVE ADVERTISING IS GOING TO BE MORE EXPENSIVE FOR COINBETS777.

I THINK OF MAKING A VIDEO REVIEW, A SONG and whatever comes to mind.

I think it will be the only way to report scams and in the long term they are going to lose more than my 581 DOLLARS FOR EACH PERSON WHO DON'T DARE TO PLAY AT THEIR CASINO.

IF THEY DO NOT GIVE AN ANSWER I WILL SHARE THIS LINK TO ALL MY CONTACTS.

And Mr. David Jackson told me he would contact me WITHIN 24 HOURS. It's been more than a week.

I'm playing right now.

There is an active bonus, which I could already withdraw since I made the deposit of 31 LTC, but instead... I PLAY AND MY MONEY DOES NOT GROW EVEN IF I WIN.

THEY ARE NOT CAPABLE OF ADDRESSING MY CASE.

BUT THEY LOVE TO SEND ADVERTISING.

I am documenting this case for my Youtube video:"Dangers of online gambling" Copyrighted alredy. I'm going to musicalize it myself. Even if Coinbets777.com does not give us an answer: I ASK THE ADMINISTRATORS OF CASINO GURU: Do not close the case.

And I am going to give updates on how I am personally going to put an end to a malicious website that hooks you with free bonuses through digital platforms.

I'm posting. Just in case i win more and they is worth paying an attorney.

Casino Guru: I ask that my case not be closed just by giving a negative rating to my counterpart. IT WOULD NOT BE FAIR TO THE WORKING PEOPLE WHO GET UP EARLY EVERY DAY AND WORK TO HAVE MONEY FOR OUR RECREATIONAL ACTIVITIES AND TRY TO HAVE EXTRA POCKET MONEY.

Closing this case without a response from the casino is taking away hope from the people. That is to say: THE BAD GUYS, THE RICH, THOSE WHO CAN BUY A SYSTEM ALWAYS WIN.

Unfortunately we live in a world that demands money from us, and if we gamble and leave our well-earned money in these slums, the least we expect is that they will respond as they say they will.

"The BITCOIN lightning fast cashout" What COBETS777 promises I have proven it to be a lie. They can't allow more decent people to lose their money in this scam, because I think, they are lucky owl, eurobets... The problem is the system of these casinos

Everything they promise is a lie. And I have been demonstrating it on their network for two months.

Two months that I waste time on this because the "Bitcoin lkightning fast payouts" is a lie.

And you, you cannot, you must not close this case until it is resolved or you are going to scam many more. People.

And Casino Guru, being an entity, an institution respected by players, is founded on respecting our fundamental rights.

If anyone wants to join a class action lawsuit against this COINBETS777 casino, my lawyers are already working on it. AND IF THE SITE ALLOWS IT AND HELP US: WE WILL BRING DOWN ALL THE SCAMMERS FROM CRYPTO CASINOS AND ONLINE CASINOS.

THE REPRESENTATION OF THE CASINO He sent me to David Jackson whose email is in my previous documentation and SCREEN CAPTURES that I leave here and I request that Stefan from Casino Guru please contact him to see why if he promised to review me in 24 hours, a week has passed. Because if they promise "BTC lightning fast cashouts" as a third option on Google and they have to pay for that kind of advertising, it is difficult to believe that they do not have the money to pay me and it has been more than two months (due to their inconveniences, as they accept it ) that my money is withheld.

As we say in México: No mamen.

Now they owe me 3000 dollars

I have tried to contact the casino but had no success. I'm afraid there is not much that can be achieved without cooperation from its side. Since the casino operates without a valid license and doesn't refer to any ADR service, there is no gaming authority to turn to. 

I will mark the complaint as "unresolved" in our system. I understand this isn't a satisfactory solution to your issue. However, the decrease in the rating caused by unresolved complaints could help to change the casino's approach. If the casino decides to react, we will reopen the complaint and you will be notified by email. 

I can only recommend you choose casinos by their reviews and ratings in the future to avoid situations like this. I am sorry we could not be of more help on this occasion.

Best regards,

Stefan, Casino.Guru