Cadoola Casino - The player's withdrawal is delayed.

I am waiting 5 days for my withrow and the live chat always says it needs 3 days and i am still waiting.no email in my acount about my withrow.very disapointed

Hello Fotemoul90,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Cadoola Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

I was not asked for verification and no matter how I looked on the page it was nowhere to be found. I played with real money

Hello Fotemoul90,

As we recommend to wait at least 14 days for the money to arrive, can you please advise if there's been any update regarding your case since your last post? If still nothing, we will try to intervene.

Dear Fotemoul90,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.