Hi Michael,
Hi vbeaney825,
Hope you are well and safe.
Thank you for reaching out to us! Upon reviewing the player’s account, we found that the player used the bonus LIMITLESS (applied to a $79.60 deposit) on 08/11/2024 at 02:49:21 Casino time.
The rules for that bonus are as follows:
FIRST DEPOSIT BONUS
200% No Rules Bonus
Coupon code: LIMITLESS
Bonus: 200% (75% on Credit Card)
Minimum deposit: $20
Wagering: 1x (Deposit + Bonus)
Max cashout: None
Allowed games: Non-progressive Real-Series Video Slots only (except 777)
No other games in any category are allowed
Max bet per hand: None
Max bonus: $1000
Redeemable: 1x per player
General terms apply
Cashback terms:
3x MCO
30x wagering
No max bet per hand
Non-progressive slots only
After the wagering requirement was completed, the player placed 55 bets on the Progressive slot "Jackpot Cleopatra's Gold," which violated the gameplay rules for the redeemed bonus. The rules remain in full effect until a payout is made or a new action is started.
You can review the full terms and conditions here:
https://casinobrango.com/terms-and-conditions
Relevant Excerpts:
7.1. General Bonus and Promotion Rules
w. Once a bonus is claimed, the terms of that bonus take effect immediately and remain in full effect until a new Fund Action (Deposit or Bonus) is processed to your account. This remains true even after the bonus has been cleared from your balance. Bonus terms remain in effect after wagering is met, after a withdrawal is processed, or if the playable balance drops below $/€1. Depositing on top of your existing bonus balance does not void the Bonus Terms. Any violations of the terms while they are in effect may result in all winnings being voided as per the Terms & Conditions.
u. Tournaments, Progressive Games, the 777 slot, or any Live Dealer games cannot be played with casino bonuses unless otherwise stated.
When searching for games, there are six different sections with various game types. One of these is dedicated to progressive slots. I’ve provided a screenshot from the site where this selection is visible.
Additionally, as per our agreement, after the wagering was completed, the system issued a pop-up warning to the player, reminding them that the rules were still in effect and needed to be followed.
If you have any further questions, please do not hesitate to contact us again.
Thank you for your understanding!
Kind Regards
George Moore
Casino Brango Management
Hi Michael,
Hi vbeaney825,
Hope you are well and safe.
Thank you for reaching out to us! Upon reviewing the player’s account, we found that the player used the bonus LIMITLESS (applied to a $79.60 deposit) on 08/11/2024 at 02:49:21 Casino time.
The rules for that bonus are as follows:
FIRST DEPOSIT BONUS
200% No Rules Bonus
Coupon code: LIMITLESS
Bonus: 200% (75% on Credit Card)
Minimum deposit: $20
Wagering: 1x (Deposit + Bonus)
Max cashout: None
Allowed games: Non-progressive Real-Series Video Slots only (except 777)
No other games in any category are allowed
Max bet per hand: None
Max bonus: $1000
Redeemable: 1x per player
General terms apply
Cashback terms:
3x MCO
30x wagering
No max bet per hand
Non-progressive slots only
After the wagering requirement was completed, the player placed 55 bets on the Progressive slot "Jackpot Cleopatra's Gold," which violated the gameplay rules for the redeemed bonus. The rules remain in full effect until a payout is made or a new action is started.
You can review the full terms and conditions here:
https://casinobrango.com/terms-and-conditions
Relevant Excerpts:
7.1. General Bonus and Promotion Rules
w. Once a bonus is claimed, the terms of that bonus take effect immediately and remain in full effect until a new Fund Action (Deposit or Bonus) is processed to your account. This remains true even after the bonus has been cleared from your balance. Bonus terms remain in effect after wagering is met, after a withdrawal is processed, or if the playable balance drops below $/€1. Depositing on top of your existing bonus balance does not void the Bonus Terms. Any violations of the terms while they are in effect may result in all winnings being voided as per the Terms & Conditions.
u. Tournaments, Progressive Games, the 777 slot, or any Live Dealer games cannot be played with casino bonuses unless otherwise stated.
When searching for games, there are six different sections with various game types. One of these is dedicated to progressive slots. I’ve provided a screenshot from the site where this selection is visible.
Additionally, as per our agreement, after the wagering was completed, the system issued a pop-up warning to the player, reminding them that the rules were still in effect and needed to be followed.
If you have any further questions, please do not hesitate to contact us again.
Thank you for your understanding!
Kind Regards
George Moore
Casino Brango Management