Yebo Casino - Player is questioning verification form.

Am no able to fill the form so can any1 help how to fill the form of withdrawal and where to fill it

Screenshot from the player:

Dear Bongiswa,

Thank you very much for submitting your complaint and forwarding the relevant screenshot. Could you please advise if the form has been sent to you by the casino or you have downloaded it from the website? How did you deposit funds into your account, which payment method you have used?

For the time being, I would strongly recommend against completing this form, as it is highly unusual to request such detailed card information.

I hope we will be able to help you to resolve this issue as soon as possible and advise you accordingly. Thank you in advance for your reply.

Best regards,

Petronela

Dear Bongiswa,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.