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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Complaint replies by Tomas Biscuit

English
Dear Taner, I tried to contact the casino repeatedly but without success. I’m... 2 years ago
Dear Slayer84, I tried to contact the casino repeatedly but without success. ... 2 years ago
Dear dorvosrobert31, I tried to contact the casino repeatedly but without suc... 2 years ago
Even if we’ve assumed that the issue has been resolved, without confirmation ... 2 years ago
Awesome news, Kyle! I am glad to hear you received your winnings. As the comp... 2 years ago
Hello all,Thanks to the Playzilla casino team and to Serkk for your reply. Si... 2 years ago
Hello Zhivorad,I tried to get in touch with the casino repeatedly but had no ... 2 years ago
Dear Denis,I apologize, but since we haven’t received any response from the c... 2 years ago
Dear Liam2401,I apologize, but since we haven’t received any response from th... 2 years ago
Hello Liam,After going through the evidence from the casino, I must conclude ... 2 years ago
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