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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Complaint replies by Tomas Biscuit

English
I am glad to hear you were able to withdraw in the end, Silvia! Thank you for... 2 years ago
I am glad to hear that, Kammy! Thank you for letting us know. As the complain... 2 years ago
I am glad to hear you received your winnings, SvenSchn! Thank you for letting... 2 years ago
I am glad to hear you received your winnings, dimiasa00! Thank you for lettin... 2 years ago
I am glad to hear you received your winnings, Hardrock74! Thank you for letti... 2 years ago
I am glad to hear you received your winnings, Hardrock74! Thank you for letti... 2 years ago
Dear Preeti, Thank you for using the Casino Guru complaint resolution center.... 2 years ago
Hello,I fully understand your point of view. Please understand as well that f... 2 years ago
I am glad to hear you received your winnings, Kevin! Thank you for letting us... 2 years ago
I am glad to hear that you received your winnings, billyplay! As the complain... 2 years ago
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