The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All26,834Opened899Unresolved3,666Resolved7,711Rejected14,558
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

7d 23h 59m 31s

Disputed amount: NZ$50,000

SpinBet Casino - Player’s winnings haven’t been received yet.

SpinBet Casino
 Submitted: 28 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 23h 57m 37s

Disputed amount: €150

Spinanga Casino - Player cannot access his account.

Spinanga Casino
 Submitted: 27 Apr 2025
Opened Current status

Waiting for player to reply

6d 23h 59m 21s

Disputed amount: A$400

Spinsy Casino - Player's withdrawal has been delayed.

Spinsy Casino
 Submitted: 27 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 23h 21m 42s

Disputed amount: £1,900

Magic Win Casino - Player’s withdrawal has been delayed.

Magic Win Casino
 Submitted: 27 Apr 2025
Opened Current status

Waiting for player to reply

6d 23h 57m 11s

Disputed amount: €8,741

Spybet Casino - Player’s account is blocked for withdrawals.

Spybet Casino
 Submitted: 27 Apr 2025
Opened Current status

Waiting for a delayed payment

11d 16h 39m 47s

Disputed amount: $300

Immerion Casino - Player’s withdrawal has been delayed.

Immerion Casino
 Submitted: 26 Apr 2025
Opened Current status

Waiting for player to reply

6d 22h 58m 10s

Disputed amount: A$200

Zoome Casino - Player's account closure request is denied.

Zoome Casino
 Submitted: 26 Apr 2025
Opened Current status

Waiting for player to reply

6d 22h 41m 3s

Disputed amount: £30

31bet Casino - Player cannot access his account.

31bet Casino
 Submitted: 26 Apr 2025
Opened Current status

Waiting for player to reply

6d 22h 51m 34s

Disputed amount: €110

Casino Bello - Player's withdrawal has been deducted.

Casino Bello
 Submitted: 26 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 23h 14m 9s

Disputed amount: £629

BetBlast Casino - Player’s withdrawal is delayed.

BetBlast Casino
 Submitted: 26 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 26,834 complaints
1 2...2,684
Go to pageof 2,684 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news