Spinson is a relatively new online casino, with no relevant complaints. New players get 10 free spins no deposit on Starburst. The casino should improve their language availability, as well as the variety of games on offer, as there are currently no live dealer games available. The absence of live chat also slightly hampers our rating of this casino.
Spinson is a relatively new casino, having entered the online gambling market around November 2015. The casino is based on software from Every Matrix. It operates under license from Malta.. Many casinos licensed under Every Matrix, however, have or have had a less than glowing reputation.
Players have complained, for example, over canceled withdrawals of their legitimate winnings because of their self-exclusion from some other casino operating under the same license. Therefore, if you are excluded from any of the casinos with a Maltese license, you should search for casinos licensed by some other authority. Either way, the casino should work on a system for identifying excluded players immediately during registration, or before the first deposit to stop these problems - not only after a withdrawal request.
Ins spite of several complaints about casinos operating under the Every Matrix license, Spinson seems to be a very different case. Every Matrix namely provides white label solutions. If you want to setup an online casino, you pay Every Matrix, for the software and licensing, and then give them a share of your profits. Spinson casino is therefore almost certainly managed by completely different people than those other casinos operating under the same license to which the bulk of any complaints have been addressed.
Language availability on the website is still undeveloped, and currently you can only select from 4 languages - namely English, Swedish, Finnish and Norwegian. As can be seen from these available languages, Spinson is targeting mainly Northern European countries.
We also rate customer support to be insufficient, as you can only reach them by e-mail, and even then, only in English. Communication by telephone and live chat are currently not available. However, on askgamblers.com, Spinson said in mid-November 2016 that is would be working on the timely deployment of live chat. Let’s hope this will finally be launched in 2017.
The good news is that we have not really found any justified complaints involving Spinson. We also appreciate that in public discussions, the casino always answers any questions or complaints from their players, and willingly explains any potential uncertainties. We can say that the casino management and its attitude to players are in accordance with the code of fair gambling. Spinson’s reputation as a casino remains clean, and we hope that will for as last as long as possible.
Approval time for withdrawal requests is usually 24 - 48 hours. If everything runs smoothly,, you could be waiting for your winnings for up to 7 days.
When your withdrawal is too big, problems can arise. Spinson in their terms and conditions do not have any specified withdrawal limit, and there’s no maximum bet limit either. If a lucky player wins, for example, 200 000€, it will be a tough test for Spinson. The casino will be forced to either tolerate the loss for a few months, or it will simply have to try to somehow trick the player and not pay the winnings. But of course, this might never happen. If you enjoy high stakes bets, to be safe, we would recommend choosing a bigger casino.
Spinson casino currently offers its players a no deposit bonus in the form of 10 free spins on Starburst. Wagering requirement for withdrawing any winnings are 35x, and your maximum withdrawal possible from that bonus is limited to €50.
After the first deposit you can choose one of these five additional bonuses.
It is stated in the bonus terms that the wagering requirement for winnings from free spins is 35x. This has to be achieved in 3 days, and also requires players to wager 5x their deposit.
Throughout the terms and conditions we’ve struggled to find any other unfavorable clauses, and there are no particular terms attracting bad press on gambling forums.
We rate Spinson casino positively, mainly due to the absence of any serious complaints. We also consider the casino games on offer to be sufficient, but they could certainly work on improving their customer support and language availability. We believe that this will happen over time, because the casino has always tried hard to expand its player base.
At Spinson you will find a choice of slot machines and table games, including various blackjack and roulette games. There are also scratch cards and video poker, but fans of games with live dealers won’t be satisfied - these games are missing.
There are also a number of slot machines with a chance to win progressive jackpots, and we appreciate the clear separation of games according to their developers, including, Microgaming, NetEnt, and Play'n GO.