SpinBetter Casino - Player dissatisfied with deposit bonus terms.

maximal withdrawal amount of 1st deposit bonus here is 1Xbonus

ridiculous

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Dear Customer,

According to paragraph 14 of our Terms and Conditions for this offer, "After the bonus has been redeemed, your main account will be credited with the remaining bonus funds, which will not exceed the initial bonus amount". Your bonus amount was 50$ so your main account was credited with 50$. You can read more in our Special Offers and Bonuses section.

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Hello avirex,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with SpinBetter Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? When was the last time you spoke to the casino and what was it about?

Please note that it is the player's responsibility to read the terms and bonus terms and once you accepted the bonus, there is basically nothing you can do as you agreed to it's rules.

Looking forward to your answer.

Regards,

Nick

my account is already verified

i’ve already withdrawn some

last time i talked with em is 21th Feb

about maximal withdrawal of bonus balance and about verification of account .

that maximal withdrawal is 1X bonus is so ridiculous

close this thread please

its more ridiculous to talk shxt about only 110$ here

We’ve rejected this complaint as per the player’s explicit request. We are sorry we could not be of more help on this occasion. Please do not hesitate to contact us in the future if you run into issues with this or any other casino. We are here to help.