HomeComplaintsSlotsandCasino - Player cannot withdraw.

SlotsandCasino - Player cannot withdraw.

Amount: $350

SlotsandCasino
Safety Index:Above average
Submitted: 07 Oct 2021 | Case closed : 21 Oct 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from the US is experiencing some problems with withdrawals. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
3 years ago

I want my money this is the 2nd time not getting it as it says and getting NO help from support… I’m SO OVER this casino

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3 years ago

Dear April,

Thank you for submitting your complaint. Please could you provide more information and details regarding your complaint? I apologize, but I am not sure I understand what happened. Are you experiencing problems with withdrawals? Or did the casino confiscate your winnings?

Thank you in advance for your reply.

Best regards,

Kristina

Public
Public
3 years ago

Dear April,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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3 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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