Slot Madness Casino - Player's struggling to withdraw his winnings.

Amount: $300

Slot Madness Casino

Safety Index:Below average Submitted: 06 Jun 2023 | Case closed : 21 Jun 2023

Case closed Our verdict

Player stopped responding

REJECTED

Case summary

10 months ago

The player from Mexico is experiencing difficulties withdrawing his winnings. The complaint was rejected because the player didn't respond to our messages and questions.

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xdearlovex3

Novice

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11 months ago

OriginalTranslation

someone to advise me with Slot Madnes=? I enter from inclave... and I also have a cool cat account... could that affect if I try to withdraw? file

Automatic translation:

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Kristina

Deputy Complaints Team Lead

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11 months ago

Dear xdearlovex3,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Could you please elaborate? Are you not able to request a withdrawal?

I will be waiting for your reply patiently.

Best regards,

Kristina

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Kristina

Deputy Complaints Team Lead

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10 months ago

Dear xdearlovex3,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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Kristina

Deputy Complaints Team Lead

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10 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.