HomeComplaintsRuby Slots Casino - The player's experiencing an unspecified issue.

Ruby Slots Casino - The player's experiencing an unspecified issue.

Amount: $100

Ruby Slots Casino
Safety Index:High
Submitted: 09 Dec 2022 | Case closed : 25 Dec 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player's experiencing an unspecified issue with Ruby Slots Casino. The complaint was closed as the player stopped responding.

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1 year ago

Can't get payout, ant get no service to answer

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1 year ago

Dear chrisalldredge48,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Ruby Slots Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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1 year ago

Dear chrisalldredge48,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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