Wild Fortune Casino Review

The player from Canada was experiencing difficulties withdrawing his winnings due to ongoing verification. At first, we haven't received any response from the casino. After reopening the complaint we assumed that the issue was resolved. However, without confirmation from the player, we were forced to reject this complaint.

The player from Norway had reported that a second deposit he made to the online casino was not credited to his account. Despite having provided evidence and reached out to the casino's customer support, there had been no progress and communication had ceased. The player had deposited an amount of 0.00982 ETH. The issue was eventually resolved when the casino credited the player's deposit. We confirmed the resolution and closed the case.

The player from Finland had deposited 60 euros but faced issues as he was unable to use the funds for play. He had decided to close his account and retrieve his deposit but was unable to access his account or get his money back despite several attempts. After we intervened and contacted the casino, the player reported that his issue had been resolved and the money had been credited back into his account. The player had expressed his satisfaction with the resolution and the complaint had been marked as 'resolved'.

The VIP player from Australia was unsatisfied with the treatment at Spin Samurai casino. Despite heavy depositing and achieving a high VIP status, he had not received the expected benefits, such as a cash bonus, Christmas promotions, and a stocking prize. The player struggled with communication issues, being unable to contact higher management. However, after communicating with the Complaints Team and providing evidence of the issues, the player's concerns were addressed and he received his owed bonuses. The complaint was subsequently resolved.

The player from Brazil is unable to withdraw his winnings of 5,000 despite a verified account and having sent all required documents. The casino claims he has submitted incorrect data and continues to delay his withdrawal. Player’s complaint has been resolved successfully.

The player from Canada has provided the necessary documents but is struggling with a withdrawal request for the last month. The player confirmed the issue was resolved and the player received her winnings.

The player from Brazil is experiencing difficulties withdrawing their winnings due to ongoing verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player struggles to withdraw his money. The casino informed us that the player was asked to make a deposit via bank card in order to be able to make a withdrawal by bank transfer, which was done, and the player was allowed to withdraw. The complaint is considered resolved.

The player from Brazil is experiencing difficulties withdrawing her funds due to the limited availability of payment methods. Thanks to the casino's assistance the money was later received. The player confirmed the issue has been resolved.

The player from Portugal was experiencing difficulties withdrawing his winnings due to ongoing verification. After resending some documents, the casino verified the player's account and they were able to make their withdrawal without further issue.

The player from Germany was trying to close his account due to a gambling problem. Unfortunately, his enquiries were overlooked. The casino honored the player's request after being notified about the issue by our team. The complaint was closed as 'Resolved' and marked as 'Publicity helped'.

The player from Japan was experiencing difficulties withdrawing his winnings due to ongoing verification. The issue was resolved. The player later successfully passed the identity verification and received their funds.