HomeComplaintsRaging Bull Slots Casino - Player’s account has been closed.

Raging Bull Slots Casino - Player’s account has been closed.

Amount: A$2,767

Raging Bull Slots Casino
Safety Index:Below average
Submitted: 09 Sep 2021 | Case closed : 04 Oct 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Australia had his account closed without further explanation. We rejected the complaint because the player didn't respond to our messages and questions.

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3 years ago

I won 3500 they took 901 so I asked why they took it they then closed my account for no reason and now won pay any of the money absolutel joke

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3 years ago

Dear Michael,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Have you accumulated your winnings with or without an active bonus, please?

Would you be so kind and send me all the relevant communication between you and the casino so we can gather as much information as possible about the case? My email address is kristina.s@casino.guru. Alternatively, you can post it here.

Looking forward to hearing from you.

Best regards,

Kristina

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3 years ago

Dear Playin12,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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3 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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